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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are really happy with the product quality, describing the sabers as well-built, sturdy, and durable, with impressive lighting, sound, and design. People appreciate the various options and features, finding them fun and engaging. Many also found the ordering process easy and received good communication about their order status. However, some people were dissatisfied with the delivery service, noting that it often took longer than stated, with some orders experiencing significant delays or even not arriving at all. A few other people also felt that the response time from customer service was poor, with some reporting no replies to their inquiries, especially regarding delayed or missing orders.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers are impressed with the quality and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast shipping,... See more

Response time

Clients share negative opinions on response time, with many reporting a lack of communication and... See more

Based on these reviews

Rated 4 out of 5 stars

I sought out replica lightsabers for an upcoming occasion and landed on these guys. Took a bit longer to ship than stated, but everything arrived in solid condition. Only real problem I have is that t... See more

Rated 4 out of 5 stars

The build quality and lighting are on another level My ONLY complaint is that it takes a good while to be delivered, it good things come to those who wait I see a LOT of people complaining about... See more

Rated 5 out of 5 stars

Timely delivery. Everything does up in good condition. Easy ordering, good communication about order status. LOVE the lightsabers. All the different options are awesome, we have had multiple lightsabe... See more

Rated 5 out of 5 stars

These savers were extremely affordable especially with their Christmas sales going on. Sabers were extremely well constructed very bright and a joy to actually take out and be able to pretend the forc... See more


Company details

  1. Collectibles Store

Written by the company

SWA Sabers is owned by Star Wars Analyst, a YouTube channel with over 150,000 subscribers. We’re the ultimate destination for premium lightsabers, crafted with precision and designed for fans of all ages. Our sabers feature our innovative SWA Pixel Technology for immersive sound, infinite color customization, and cinematic blade effects. Built with durable polycarbonate blades, our sabers are perfect for intense dueling while maintaining their sleek and authentic design. Whether you’re a collector seeking screen-accurate replicas or a duelist looking for combat-ready sabers, we combine durability, customizability, and stunning effects. We pride ourselves on exceptional customer service, free shipping, and a 6-month warranty on all products. At SWA Sabers, we’re more than just a brand—we’re a community of passionate fans keeping the Star Wars spirit alive. Join the galaxy’s most trusted saber company today and feel the force in your hands!


Contact info

3.3

Average

TrustScore 3.5 out of 5

306 reviews

5-star
4-star
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1-star

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

They take a minute to arrive

Ordered june 26th and got them july 17th. I thought that i got scammed but when they arrived… my gosh these things are mint. You can actually have a real lightsaber fight with your buddies without the sabers breaking. 10/10 would recommend.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great Product Quality, Communication Issues

I ordered a Durablade saber in June as part of the buy 1 get 2 promotion. The sabers did take a month or so to come in which is understandable. My only critique of the process was that the tracking info never updated at all over that month span. I had emailed asking for an update yesterday, and was told that it had been delivered two days prior and I was never notified in any way.

As for the quality of the sabers, I am VERY pleased and my expectations were exceeded. The hilts feel well made, they have a nice weight to them and feel easy to use. The controls are pretty intuitive given that it is all controlled from a single button. The brightness and sound effects of the blade is also very nice for a starter saber.

If they can improve upon their tracking and updates for customers, I would wholeheartedly recommend them for anyone looking for a saber. I hope to expand my collection in the future!

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Stay as far away from this company as…

Stay as far away from this company as you can. From what I’ve read, my experience is very common. I placed an order on their website at the beginning of February 2025. The estimated shipping was the standard 3-5 days. After about two weeks I saw that other people online were told that they were having delays but eventually got the product they ordered. So I decided to wait. As of July 1st 2025 I still had not even gotten a shipping notice for my order. I sent several emails that were ignored. The only communication I ever got from this company was a text message immediately after I placed my order trying to sell me on an insanely overpriced accessory. Put in a dispute with Affirm and two weeks later I’ve just gotten notified by Affirm that they will be reimbursing me the $478 that SWA Sabers scammed me out of.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Best gadget I ever bought

I bought 3 sabers at the latest sale (the 1 +2 offer).
The shipment did not arrive on time (3 weeks delay), but OH BOY the waiting was worth it.
The DuraBlade is indeed durable! My kids and I are using reasonable force during our duels and everything is top notch - the colors (changeable), the light pattern (customizable), the sounds which change while slashing or hitting. It is also possible to change the full sound set according to your preferred Star Wars characters!
The Sabers even play known soundtracks if you wish! I've charged the sabers only once so far (usb-c, simple) and they already delivered hours of fun.
The hilts in my opinion are quite detailed and made out of good materials, they feel good when held.
Overall, one of the best gadgets I ever purchased. Well made, fully customizable and above all - they let you feel a bit like a Force user.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

No item arrived.

No item arrived, after a few emails. The seller explained the misleading shipping information on the site. I see a lot of reviewers say they just don’t turn up. I’ve contacted my credit card to make a claim.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

The sabres are amazing

The sabres are amazing. I bought a pixel and two durablade sabres as part of a buy 1 get 2 free offer back at the end of May.
Took a few weeks to arrive as it seemed Evri lost the parcel for a while and unfortunately when it arrived all three sabres were durablade.
I contacted them and they told me that they would send out the correct pixel sabre and I could keep the one sent in error.
The correct one arrived today and my son is now jealous as he has one of the durablades and wants to swap.
It’s about £100 more for the pixel sabres but they are really worth it with hundreds of blade styles and colours and completely customizable via the app.
Looks like I’m going to be getting a few more in the near future.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful

The person who helped me was very kind and helped me solve my problem and very quick to respond.

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from them!!!

DO NOT BUY from them!!!! They steal your money and then ghosts you. They stole $300.00 of my young sons money and we have no product. We ordered early May and it said it was ready for shipping May 25th. We never received a tracking number and all of a sudden I got an email saying we already received the product when we obviously never did. I have emailed them over 10 times trying to get a hold of someone. There’s no number to call either.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Battle

Had the chance to do some light saber combat with these and must say they are absolutely great. You can properly get into "character" during battle without the fear of them breaking. Great Sabers

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

Theft by Deception / Internet Fraud

I placed an order with SWA Sabers on 04/28/2025 for three items (Order # 5400) for $297.00. I received no updates from SWA Sabers between that date and 07/02/2025 when I went to their website and used their "Track your order" feature. The website told me "Could Not Find Your Order". I emailed SWA Sabers, told them the website could not locate my order and asked them for an update. On 07/05/2025 I started getting emails back from them asking how my order went but no information on when or how my package had been shipped or when I could expect it. They sent another such email on 07/12/2025, again asking how my order went and still no information on shipping or tracking number. I have screenshots, photos and saved emails to document all of this.

At this point I beleive SWA Sabers is a scam and they are deiberately taking money for orders they have no intention of filling (similar to what the Rustic Flag Company did several years ago). I am filing a complaint with my state Attorney General as well as the FBI Internet Crime Complaint Center for theft by deception, internet fraud and whatever other charges I can manage. I would advise anyone else in a similar situation to mine to do the same thing.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order products

Easy to order products, it was worth the wait to get my order, easy to use and you can swing it really hard, and the sound effects are great. I will definitely order more Sabers from you in the future

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier, a great experience

Couldn't be happier with the sabers, the customer service and the entire experience. I had purchased the buy one get two deal and my kids are so happy with them. I plan on purchasing my own now because im jealous of how much fun they are getting from them. The effects, the lights, and the music are all impressive. I sent a few emails to them during the shipping process and they answered me within an hour every time. I even got a discount code for my next purchase!

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

We paid — SWA Sabers did not deliver

We ordered light sabers on May 7, 2025 and as of today (July 12, 2025) we have yet to receive our order. Upon checking our order status on their website, it says our order has been ready to be shipped since May 20 but has NOT shipped yet.
However, we received an email from SWA Sabers asking us how we like our product. We have emailed numerous times asking about our order, we are receiving no response. They have been paid, we just want the items we ordered.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

They are SCAMMERS

They are SCAMMERS! Its been 9 weeks since my order #5718 was placed. The tracking info on their tracking page has not updated since week 3 and still says its waiting from an update from the shipper. I have tried multiple ways to contact them (Email, chat, ect.) with no response at all. At this point I just want a refund! I am now looking into legal options or how to report them to their states authorities.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Waiting for months and no shipment or communication

I've tried contacting SWA Sabers via every method I could find. Website chat, email, ShopApp and have not received any response to date. My Order #5171 placed on April 11 and has never shipped despite being marked on the website as shipped on May 20 without any tracking info. While I know people who have received their sabers I'm starting to suspect this is just a scam and the positive reviews are from a few people who actually received a product.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

SWA Sabers Starter Saber

Sounds and looks amazing. Solid hilt with good weight and a bright, durable blade. Would definitely recommend as a beginner saber.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Super pleased!

Great products, really nice and well made. The wait was a bit longer than expected, but they did communicate with me throughout. To me the price and wait are worth it. Loads of fun. Thanks

July 9, 2025
Unprompted review

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