Sweet One Confectionery Reviews 182

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Have ordered from Sweet One on several occasions. The ordering process is super easy, always delivered quickly and the sweets are ALWAYS so tasty! Customer service is on point, prompt replies and noth... See more

Rated 4 out of 5 stars

I enjoyed the order however I did order tongue painters and peach rings thinking they’d come separately but they were in the same bag. Just some feedback, I maybe missed it somewhere if I had to req... See more

Rated 5 out of 5 stars

My first time shopping with Sweet One and I'm certainly going to be heading back to their website. The website is easy to use, has a great choice and the entire process of ordering and paying etc wa... See more

Rated 5 out of 5 stars

I’ve used Sweet one since the beginning, and I have to say they are my favourite! Their range of products is very good, they are fantastic at contacting you if and when needed, delivery is always as d... See more

Company details

  1. Confectionery

Written by the company

Here at Sweet One we have a passion for bringing you all of the best sweet treats. We specialise in Pick n Mix and all of the most hard to find American, Aussie & New Zealand goodies! To place an order please just visit our website www.sweet-one.co.uk. If you have ordered from us before, all feedback is really appreciated!


Contact info

4.1

Great

TrustScore 4 out of 5

182 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Delivery

I spent over £30 to get free next day delivery on Thursday at 8am didn’t come till Monday I emailed them got ignored and the parcel come all smashed up with the cans popped in side

August 21, 2021
Sweet One Confectionery logo

Reply from Sweet One Confectionery

Hi Daniel,

I am extremely sorry if your email has been missed by us and your order arrived in this condition.

Please could you kindly forward the email on to us or contact us on any of our social media’s and we will be happy to sort this out for you.

Kind regards,

Dan

Rated 1 out of 5 stars

I’ve Always used sweet one and never…

I’ve Always used sweet one and never had any issues before I ordered on 31/7/21 before 3pm usually had my order the same day around about 5:30 pm after not getting my order I sent an email the same day asking when I would receive my order it was just under £40 and it states if you order before 3pm and it’s over £30 its free delivery and it’s same day delivery i haven’t received a reply to my email my money has been taken from my account I don’t mind waiting for my order if it’s going to be late or if there is a problem with it but a reply would be nice especially after sweet one have already have taken my money I have no idea when or if my delivery is coming very poor communication very disappointed as this has been a great service even though out lockdown will send another email tomorrow if no reply will be getting a full refund and will never use sweet one again !!

August 2, 2021
Rated 5 out of 5 stars

100% recommend

Amazing service and came quicker than expected! Very efficient and well-packaged. Would definitely get for the 3rd time!!

May 6, 2021

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