Sweeties Direct Reviews 91

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Spent £17 not to recieve my order. After being a customer for years from two different addresses they don't want to nor will do the right thing and replace the sweets. Bad customer service and I wil... See more

Rated 1 out of 5 stars

Ordered from Sweeties Direct for the first time and I was impressed with the quick delivery, however some of my order was missing. I contacted the company on at least 2 separate occasions to explain... See more

Rated 5 out of 5 stars

Sweeties provided a sweeties bike and fudge as wedding favours for our wedding this weekend, and it was loved by all! The bike was enjoyed by adults and children, and having our names and wedding date... See more

Rated 5 out of 5 stars

I’ve had many wonderful orders fulfilled over the lockdown period, always delivered in lovely packaging making a well rounded treat. Last week I requested a little box of chocolate personalised for my... See more

Company details

  1. Candy Store

Written by the company

Your favourite sweet treats delivered directly to your door!


Contact info

1.9

Poor

TrustScore 2 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing as always

Amazing as always, everyone loved there sweets. I can thoroughly recommend Sweeties to everyone, there care and service is always faultless.

May 16, 2021
Rated 5 out of 5 stars

Birthday bonanza

Absolutely amazing choice of sweets.. the pick n mix self selection option is great.
Love the fudge too. All presented in gift packaging . Delivered within 48 hours and received a call to let me know they were on their way. Highly recommend . Well done x

May 14, 2021
Rated 5 out of 5 stars

Just Fabulous !

I have just received another fantastic delivery from the wonderful Sweeties team.
I ordered some yummy sweetie goodies as presents for upcoming birthdays this week and received my delivery within hours!
A superb added bonus was some yummy free fudge for a threshold spend and a great discount flyer for a future order.
Nothing is too much trouble for this superb family team who have previously produced some bespoke party favours for my daughters 21st and some Lockdown Jack Valentine deliveries around the country.
Thank you team Sweeties !

May 9, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! I got confused with if it had gone through or not so I messaged them and they reassured me in a way I could properly understand! I got same day delivery and I also got a lot for the amount I payed for! Will most definitely be ordering from there again! I recommend this to everyone!

May 8, 2021
Rated 5 out of 5 stars

WOW Sweeties are fantastic

WOW Sweeties are fantastic - Vanessa and her fabulous team are always helpful give great advice and best of all fantastic service and super tasty sweeties. Happy faces all round. Thank you :)

April 30, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look