Sweeties Direct Reviews 91

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Spent £17 not to recieve my order. After being a customer for years from two different addresses they don't want to nor will do the right thing and replace the sweets. Bad customer service and I wil... See more

Rated 1 out of 5 stars

Ordered from Sweeties Direct for the first time and I was impressed with the quick delivery, however some of my order was missing. I contacted the company on at least 2 separate occasions to explain... See more

Rated 5 out of 5 stars

Sweeties provided a sweeties bike and fudge as wedding favours for our wedding this weekend, and it was loved by all! The bike was enjoyed by adults and children, and having our names and wedding date... See more

Rated 5 out of 5 stars

I’ve had many wonderful orders fulfilled over the lockdown period, always delivered in lovely packaging making a well rounded treat. Last week I requested a little box of chocolate personalised for my... See more

Company details

  1. Candy Store

Written by the company

Your favourite sweet treats delivered directly to your door!


Contact info

1.9

Poor

TrustScore 2 out of 5

91 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Have brought from sweeties a couple of…

Have brought from sweeties a couple of times and have been really pleased with the order. The staff are very helpful and delivery is very fast. They brought a lot of children a little bit of happiness through lockdown. I Would highly recommend trying them.

April 27, 2021
Rated 5 out of 5 stars

Fabulous Sweet Treats and Five Star Service!

The loveliest staff , so helpful, nothing is too much trouble, and will go over and above to help their customers! The Sweet pouches are the perfect treat and brought a little ray of sunshine to my children during the lockdowns. Highly recommended!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic family business

I have been ordering from sweeties throughout lockdown .( March 2020) and the customer service has been 100% with every order placed .
I wouldnt order from anywhere else now .
The quality of the sweets is amazing!!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful staff

Incredibly helpful staff, always willing to go the extra mile for their customers. I have also used their website and delivery service during lockdown, very efficient and fast delivery.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Review by Caitlin L

Brought from Sweeties twice now and both times my orders have been fabulous! The company offers lots of amazing treats and they have the best customer service! Thank you Sweeties!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic sweets

Fantastic people to deal with, nothing was to much trouble. My 4 children loved there sweetie pizza and 1kg pick and mix pouch. Very reasonable prices and brilliant delivery times. Will definitely be ordering again.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Lockdown treats

Sweeties have been delivering to us throughout lockdown. They are always friendly, reliable and excellent quality. Highly recommend 💕🍫 🍬

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing selection of sweets

Lovely shopping experience every time I go into the shop, the service is perfect and always have a huge wide range of sweets to choose from. Have also ordered from sweeties ordered a pic and mix and was the best selection of sweets I've received.
Will be getting my sweets from here 100% reccomend you won't be disappointed!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Local Sweet Shop

We have ordered from Sweeties a lot over past year. From movie night boxes, pick n mix treats, fudge and a range of birthday hampers and Christmas presents everything we have recieved has been absolutely amazing and very well received. The Sweeties Family are brilliant kind, helpful and nothing is too much trouble for them. The delivery service is great too but the shop is also fantastic and worth a visit too.
Thank you Sweeties Family

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic 50/50 gift box.

I recently ordered a gift box containing half chocolate and half pick n mix. It was excellent value for money and full to the brim. I ordered through the website which was very informative and user friendly. The gift box itself was well packaged and hand delivered. Will definitely order again.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic products and service.

I’ve had many wonderful orders fulfilled over the lockdown period, always delivered in lovely packaging making a well rounded treat. Last week I requested a little box of chocolate personalised for my toddler nephew. They came wonderfully presented, safe sizes were chosen for his age and he loved all that was within. Cannot recommend enough!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing friendly service and delicious sweets

I ordered a 6-slice sweetie pizza for Mother's Day for my Mum. I don't live with my Mum and she lives in Beccles - the delivery service was perfect, extremely fast and the sweetie pizza arrived in perfect condition. This business is so kind and friendly to its customers, and often offers discounts and free treats (a small bag of yummy fudge came free with the sweetie pizza I ordered). The sweetie pizza was beautifully presented and really generous in size! Would definitely recommend any of their products, and I'll definitely be ordering again in future!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

5 star company

Ordered a few times now and always had an amazing experience. Lots of sweets to choose from, fantastic customer service and brilliant products. 5 stars from me xxx

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

The sweetie pizzas are amazing..my son…

The sweetie pizzas are amazing..my son absolutely loved this.. obviously I helped him out to ☺️
Very friendly quick to reply and delivered to my door the following day even though I am not local to the shop. Will definatley be ordering again x

April 21, 2021
Unprompted review

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