Sweeties Direct Reviews 91

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Spent £17 not to recieve my order. After being a customer for years from two different addresses they don't want to nor will do the right thing and replace the sweets. Bad customer service and I wil... See more

Rated 1 out of 5 stars

Ordered from Sweeties Direct for the first time and I was impressed with the quick delivery, however some of my order was missing. I contacted the company on at least 2 separate occasions to explain... See more

Rated 5 out of 5 stars

Sweeties provided a sweeties bike and fudge as wedding favours for our wedding this weekend, and it was loved by all! The bike was enjoyed by adults and children, and having our names and wedding date... See more

Rated 5 out of 5 stars

I’ve had many wonderful orders fulfilled over the lockdown period, always delivered in lovely packaging making a well rounded treat. Last week I requested a little box of chocolate personalised for my... See more

Company details

  1. Candy Store

Written by the company

Your favourite sweet treats delivered directly to your door!


Contact info

1.9

Poor

TrustScore 2 out of 5

91 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Can't recommend sweeties enough!

Can't recommend sweeties enough! From my very first order, and now a sweeties regular! Everybody needs a little pick me up sometimes after all! I've ordered treats for myself and the family, surprise deliveries for family friends during lockdown and even gifts to be sent to family in Kent! Ordering couldn't be easier through their website and quite often have offers on. I've also ordered with ease directly through the owner on their Facebook page. Nothing is too much trouble, they are very accommodating, work to budgets and add personal touches which I feel makes all the difference! Whenever I've had a question or an order, its been an immediate response, and I've even received orders on the same day, if not then following day by the very friendly delivery team. I've recently had a baby who has unfortunately not been very well and spent a week in the neonatal unit. When we came home, there was a lovely message on our sweeties congratulating us which really made us smile. When i want to order a gift now my first thought is sweeties! Treat yourself to a sweetie pizza they are amazing!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding

I was let down by another local sweet deliverer. Contacted Sweeties and they got straight back to me confirming order and delivery options. Delivery was on time, the children were thrilled and I was titled the best Auntie in the world, all thanks to the team at Sweeties! Your customer service is outstanding, I won't be using anyone else, thank you for all your hard work!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

I have used Sweeties several times over…

I have used Sweeties several times over the past year having local deliveries in lockdown & then via the new website they set up. The quality of the sweets & packaging is excellent. I was really pleased that I can now use them for the grandchildren further away to get sweeties delivered as well as local children. It is such a personalised service adding child's names & who from . The shop in Beccles is a child's (& big child's) dream. The golden tickets are really special allowing the child to take the ticket into the shop & choose their own sweets. Nothing is to much trouble for the Sweeties family. The DPD delivery service they use has been great as well

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Best sweetie shop around

Best sweetie shop around. They have such an amazing choice of sweets for you to choose from.
All the sweeties team always goes above and beyond to help you with what ever you need.
Thank you for providing us with the best sweeties.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

The best sweetie shop ever!

The best sweetie shop ever!!
They have the best selection of sweets and chocolate. The staff are all so friendly and helpful. My daughter loves coming here and the staff are always so kind and patient with her when she picks her sweets!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant quality sweets

Brilliant quality sweets, with a great selection in the pic n mix bags. fast delivery, awesome service. Highly recommended company. My new go to for my sweet treats, only downside is you can’t stop eating them so not good for the waistline lol.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Amazing sweetie shop loads and loads of choice of sweets very friendly and always happy to help speedy delivery fantastic

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Top marks!!

The Beccles store is amazing my children love going in as it feels exciting and special to just walk through the door. I fully recommend the pizza boxes fab birthday gift or just a weekend movie night.
All the staff are extremely friendly and helpful. So much choice and if you need something that little extra they will do their best to help.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Best sweet shop by far.

Best sweet shop by far.. we love the Sweeties crew. So friendly and polite, and customer service is spot on.
We have ordered a few times during lockdown, delivery is super speedy and they go above and beyond to help with special requests.
Such a fab selection of sweets and their new shop definetly has Willy Wonka vibes.
Keep up the brilliant work, highly recommended

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

FaNtAsTiC

FaNtAsTiC, friendly and efficient service provided by this lovely company.
They’ll do anything for you and I will definitely order again and pop in the shop!!
🍭 🍫 🍬

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

The best sweet shop ever

The best sweet shop ever! I live in Gorleston and happily travel to Beccles just to visit Sweeties! Also had some amazing sweet deliveries. Lovely staff and the best sweet selection!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Mouthwatering Treats!

A fabulous array of quality sweets and treats at mouthwatering prices! I live locally and get free delivery and service with a smile. I thoroughly recommend this amazing business 🍭

April 20, 2021
Rated 5 out of 5 stars

Always very polite

Always very polite, and very accomidating to your choices and needs. Always great service and speedy delivery. Lovely people, would highly reccomend

April 20, 2021

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