Using Switchere for a while now — simple interface, payments go through fast, lots of options to choose from. Had one issue, support sorted it quickly. Solid service, no complaints
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See what reviewers are saying
While the site did bug a little on the verification process, support was quite fast to help me with both the bugs and how to verify correctly. Fees were a little high, but not that I would really mi... See more
Company replied
Paid $150 via apple pay due to the website clearly stating no verification is required, then IMMEDIATELY was asked for further verification. Upon attempting to contact their "24/7" customer support... See more
Company replied
Edit: Due to holiday my payment got 1 day delayed, though I was going to a long time fight to get my money like with another crypto platform, but finally everything is OK, got an fast answer of suppo... See more
Company replied
Company details
Written by the company
Switchere.com is one of the most reliable online exchanges for buying cryptocurrencies. The company is a licensed provider of financial services, with guaranteed legal compliance and a secure infrastructure system for fast crypto purchase services at fair prices. If you are looking for the best and convenient way to buy most popular and liquid cryptocurrencies — you came to the right place!
Contact info
Lvivo g. 25-701, 09320, Vilnius, Lithuania
- +37052194312
- customercare@switchere.com
- switchere.com
You should know
3.5
Average
955 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to set up
Very easy to set up. The verification process also worked great. This site is ideal for beginners getting into Crypto. Also, the Chat and Help (Which I had to use) was very quick and gave excellent information on what I was doing wrong.
October 26, 2023
Reply from Switchere
Dear Lawrence,
Thank you so much for sharing your positive review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
Good and effective service!
October 25, 2023
Reply from Switchere
Dear Alf Erik,
Thank you so much for your positive feedback and such a high rate! We're delighted to hear you highly appreciated using our services.
Best regards,
Switchere Team
Amazing transactions you can even…
Amazing transactions you can even choose a fixed rate or floating rate witch really makes a difference when the fees are so little.
October 15, 2023
Reply from Switchere
Dear Chrishon,
Thank you so much for sharing your positive feedback and such a high rate! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
When everything is working on the…
When everything is working on the webpage, it is easy to use
October 3, 2023
Reply from Switchere
Dear Pia,
Thank you so much for your positive feedback and such a high rate! We're delighted to hear you're having a positive experience on our platform.
Best regards,
Switchere Team
Best place to buy crypto
Whenever I need to buy crypto, Switchere is the best choice. I get the job done quickly and easily.
I really recommend !
September 29, 2023
Reply from Switchere
Dear Yossi,
Thank you so much for sharing your positive review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
DO NOT BUY WMINIMA COINS!!!!
DO NOT BUY WMINIMA COINS!!!!
It’s a scam. Some money I lost buying wminima , also I did deposit 200USDT which is now 30$ and now I can’t even withdraw this money, the Switchere saying this currency is not supported.
AVOID IT GUYS !!!!
If Switchere regret my reviews I can prove it as a screenshots. WMINIMA doesn’t support any crypto I’d like to exchange or sell it to any crypto supported by Switchere wallet. This isn’t fundamental project so if you want to lose your money please welcome. 🤔🤔🤔🙅♂️🙅♂️🙅♂️
Edited - Stop lies to people, 1 star is what you deserved. Very bad exp. AVOID THIS SCAM PROJECT !!!!!!
September 28, 2023
Reply from Switchere
Dear Jurijs,
We sincerely regret the inconvenience you've faced. Kindly note that WMINIMA is available at Switchere, and you are free to withdraw and sell it.
Also, please note that Switchere does not control cryptocurrency prices; they are determined by the market rate at any given time.
Best regards,
Switchere Team
Switchere false pretence. AND STILL LIES ABOUT IT
So this platform claims, you can buy crypto without verification, and prides themselves in that. IT IS EVEN WRITTEN ON THIER PLATFORMS. but as soon as you want to buy, you first have to register and then they proceed to ask you to verify you identity, This COMPANY IS A SCAM. don't bother yourself about it. WHY LIE TO GET CUSTOMERS AND THEN DO SOMETHING ELSE. if you want peoples KYC, you just ask. don't do it under false pretence. this is how scammers operate.
i am sure they will respond to this message saying they are licensed and regulated hence they need to have the KYC document.. which i agree. BUT REMOVE THE LIES that you do not need KYC to buy crypto. LIARS!!!
UPDATE: So switchhere asked for more information concerning my post, failure to do so, my post might be taken down.
unfortunately there is no link to post to pictures.
YOU literally have this statement on your website
"Without a doubt, Switchere.com is a one-stop point for instant crypto exchanges. Here you can buy Bitcoin without ID verification using any credit, prepaid or debit card issued by VISA, Mastercard or Maestro. All you need to do is go through quick registration (a few seconds) and provide some basic information instead of completing standard ID verification. And that is all about it — buy BTC without verification instantly! How do you like that?". isnt this false claim? because when you start you are requested to submit id card and face selfie? HOW IS THIS NOT FALSE CLAIMS?
Last EDIT - again switchere, i put it you that your claim is false from your response " up to 700 EUR without obligatory verification. " IS FALSE. KYC IS ALWAYS REQUESTED regardless of the amount. STOP LYING TO THE PUBLIC. change your posts.
always speak TRUTH!!
September 6, 2023
Unprompted review
Reply from Switchere
Dear user,
We’re sorry to see your negative review. Kindly note that our service allows customers to buy or exchange cryptocurrency up to 700 EUR without obligatory verification. However, in accordance with our AML/KYC Policy, verification can be requested at any time, regardless of the transaction limit.
Best regards,
Switchere Team
Company changed regulations and stopped the accounts of half the world
So let me get this straight. Just 3 months ago I write a review of how awesome and easy to use this website is, from all over the world, so you do what? Move to a new company with new regulations and now half the world is no longer supported? Why? Who on earth would you shoot yourself in the foot like that?
Now you tell me your relationship with my account is paused and I can only delete the account. I see my home country is no longer supported, by bank card country is no longer supported, my new current country is no longer supported.
Well, I hope you have some sort of plan to restore full functionality of the past, but it doesn't look like it.
August 14, 2023
Unprompted review
Reply from Switchere
Dear Waleed,
We sincerely apologize for the inconvenience caused to your account. As an official cryptocurrency exchange service provider, we adhere strictly to local laws, but we're tirelessly working to expand our services. We assure you that you'll be notified as soon as your jurisdiction becomes supported.
Best regards,
Switchere Team
My favorite place for crypto
Verification was flawless and only took me a couple of minutes. They also recently updated their platform and transactions are much faster now, it took under 2 minutes from paying to receiving my Litecoin.
August 3, 2023
Unprompted review
Reply from Switchere
Dear Steven,
Thank you so much for your positive feedback and such a high rate! We're delighted to hear you're having a positive experience on our platform.
Best regards,
Switchere Team
Awsome platform to buy and trade…
Awsome platform to buy and trade crypto. It is so hard to find good platforms, but Switchere wont let you down.
July 29, 2023
Reply from Switchere
Dear Antonio,
Thank you so much for sharing your positive feedback and such a high rate! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
Super fast service
July 28, 2023
Reply from Switchere
Dear Frances Sue,
Thank you so much for sharing your positive review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
No KYC needed to sell crypto to Bank!!
At first I was afraid but everything went perfectly. They let you sell 150$ crypto to your credit card without kyc. The only website I found that lets you do that. Ty so much switchere!
July 28, 2023
Unprompted review
Reply from Switchere
Dear David,
Thank you so much for sharing your positive feedback! We're so glad to hear that you highly appreciated using our platform.
Best regards,
Switchere Team
Reply from Switchere
Dear Barbro,
Thank you so much for sharing your positive review and 5 stars! We’re thrilled to hear you enjoyed using our platform!
Best regards,
Switchere Team
Reply from Switchere
Dear Robert,
Thank you so much for sharing your positive review! Your feedback means a lot to us!
Best regards,
Switchere Team
Legit App
Legit app. Was very easy to navigate & payments went through securely & easily. The only issues I had were that it took so long to have my ID verified. You can’t send edited photos of you ID or Drivers License, so I had to redo that. Then at the end it just kept saying that it was verifying my application info for at least 20 mins. Wasn’t until I sent them a message that it finally finished. Other than that, it’s a great way to safely buy & sell cryptocurrency.
July 19, 2023
Reply from Switchere
Dear Amanda,
Thank you so much for sharing your feedback and such a high rate! 100% customer satisfaction is our number one priority — we will definitely take note of your review!
Best regards,
Switchere Team
Awesome and Fast
July 19, 2023
Reply from Switchere
Dear Jean,
Thank you so much for sharing your positive review and 5 stars! Your feedback means a lot to us!
Best regards,
Switchere Team
Very easy to use and very quick
July 15, 2023
Reply from Switchere
Dear Andrew,
Thank you so much for sharing your positive feedback! We're glad to hear that you've enjoyed your experience with our platform. Your feedback motivates us to keep improving our service.
Best regards,
Switchere Team
I love them their fast to respond quick…
I love them their fast to respond quick to verify as long as all your documents are right this is the best platform
July 14, 2023
Reply from Switchere
Dear Rochelle,
Thank you so much for your positive feedback and such a high rate! We're delighted to hear you're having a positive experience on our platform.
Best regards,
Switchere Team
It's very fast
It's my seconds time sending money to convert it to bitcoin or etherium and it is very helpful
July 11, 2023
Reply from Switchere
Dear Jasim,
Thank you so much for sharing your review and such a high rate! Your feedback means a lot to us!
Best regards,
Switchere Team
Switchers is crypto exchange service to but , sell, doposit cryptocurrency without probleme
Switchers is crypto exchange service to use for buying , selling and depositing your fund to work for you, il is awesome platform if you verify your identity, email , address you start using your switchere.com platform without problem to use, if you buy, you will receive your fund directly in your wallet account provided
July 11, 2023
Reply from Switchere
Dear Mateus,
Thank you so much for sharing your positive feedback! We're so glad to hear that you highly appreciated using our platform.
Best regards,
Switchere Team
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