I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed. Impressed wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the bes... See more
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and... See more
Company replied
Was a missunderstanding thought was been contacted by a scammer & not british gas contacted british gas & the missundersatnding has been resolved is better price energy to fit my budget due to unforta... See more
Company details
Written by the company
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Contact info
United Kingdom
- info@switcheroo.co.uk
- switcheroo.co.uk
3.9
Great
414 reviews
Replied to 84% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well mannered man explained everything…
Well mannered man explained everything where I can understand think the guys name was Kyle
February 17, 2026
Unprompted review
Reply from Switcheroo
Hello Richard,
Thank you for your kind review! We’re really glad to hear that Kyle explained everything clearly and made the process easy to understand. It’s great to know you had such a positive experience.
We’ll be sure to pass your feedback on to him, he’ll really appreciate it.
Best regards,
The Switcheroo Team
Reply from Switcheroo
Hi there, Bartholomew!
Thank you for your feedback! We’re really pleased to hear that the cost savings were helpful for you. That’s exactly what we aim to do, make things simpler while helping you save money.
If you ever need any assistance, we’re always here to help.
Best regards,
The Switcheroo Team
Great experience and straightforward
February 9, 2026
Unprompted review
Impressed by customer service
I inadvertantly registered my email address with them. I used their contact form from their website asking to be removed. Email response within minutes saying my email had been removed.
Impressed with their customer service.
February 6, 2026
Unprompted review
Reply from Switcheroo
Hello Richard,
Thanks so much for your review! We’re really happy to hear everything felt straightforward and that you had a great experience, that’s exactly how it should be.
If you ever need a hand with anything, just let us know. We’re always here to help.
Best regards,
The Switcheroo Team
I was looking for a comparison to switch providers oof my dual fuel
I was looking for a comparison to purchase my fire from, as my current provider is expensive. Within a few minutes of me looking at Switharoo, I received a call from a young gentleman from British Gas. He managed to find me a better rate tailored to my needs and much cheaper than my current provider. So I’m switching to British Gas asap. Quick, efficient , professional service.
January 28, 2026
Unprompted review
Reply from Switcheroo
Hi Katrina,
Thank you so much for your great review! We’re really pleased to hear that you found a better dual fuel deal quickly and that the process was smooth, efficient, and tailored to your needs.
It’s great to know that the comparison helped you move to a more affordable option with British Gas. Our goal is always to make switching simple, transparent, and cost-effective, so your feedback means a lot to us.
If you ever need help comparing options again in the future, we’ll be happy to support you.
Best regards,
The Switcheroo Team
Great service from a knowledgeable young man. I contacted Switcheroo because I wanted…
I contacted Switcheroo because I wanted a better deal on some household expenditure. The agent I spoke with, Danny Wadsworth walked me through a deal which as a home owner combined certain commodities to lessen monthly costs. Danny set it out clearly and concisely he ironed out every problem in the set up and sorted it all. If ever anyone went 'beyond the call of duty' Danny did. I am very grateful to this young man for his patience, knowledge and consideration.
January 13, 2026
Unprompted review
Reply from Switcheroo
Hi Linda,
Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that you had a great experience and that Danny was able to help you find a tailored solution to reduce your household costs.
It’s wonderful to know that everything was explained clearly and that Danny went above and beyond to ensure the setup was smooth and hassle-free. We’ll be sure to pass on your kind words to him, he’ll really appreciate the recognition.
Thank you again for choosing Switcheroo. If you ever need support or want to explore better deals in the future, we’ll be happy to help.
Kind regards,
The Switcheroo Team
Easy to use
Great comparison website. Really easy to use!! Would definitely recommend!!
January 23, 2026
Unprompted review
Reply from Switcheroo
Hello Melanie,
Thank you so much for the amazing review! 🙌 We’re thrilled to hear that you found our comparison website easy to use and helpful.
Your recommendation truly means a lot to us, it’s great to know we’re making it easier for people to find better deals with confidence. If you ever want to compare options again or need any support, we’re always here to help!
Thanks again for choosing Switcheroo!
Warm regards,
The Switcheroo Team
Endless spam calls
My original review was taken down for claiming that they sold my data.
So instead I will say that from the second I entered my details on this website, I was spam called relentlessly. If I blocked a number, another called me. The person I eventually spoke to confirmed my phone number was given to them by Switcheroo. Avoid at all costs
January 12, 2026
Unprompted review
Reply from Switcheroo
Dear Kerrie,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you felt overwhelmed by calls after using our website. We completely understand how frustrating and concerning that can feel.
We want to reassure you that protecting our users’ privacy is extremely important to us. We do not sell personal data, and any sharing of details only happens in accordance with our privacy policy and the choices made during the sign-up process.
That said, your feedback is valuable. If something in your experience didn’t feel right, we would really like the opportunity to look into it and understand what happened. If you’re willing, please reach out to us at info@switcheroo.co.uk, and we’ll do our best to review this carefully and help clarify the situation.
We appreciate you raising this concern; it helps us continue improving our service and the experience we provide to our users.
Warm regards,
Beau Heaven
Switcheroo representative Chris…
Switcheroo representative Chris Summerhill was extremely helpful and informative. Very positive experience.
January 21, 2026
Unprompted review
Reply from Switcheroo
Hi there, John Arthur!
Thank you for the great review! We’re delighted to hear that Chris provided such helpful and informative support. Creating positive experiences like yours is exactly what we aim for.
We’ll be sure to pass your feedback on to Chris. Thanks again for choosing Switcheroo!
Best regards,
The Switcheroo Team
Thought I was on the Fuse Energy…
Thought I was on the Fuse Energy website but when I went through for an online quote the last page, after I put all my details in, said 'welcome to Switcheroo' and someone would call me. It seems they are misleading people using misleading websites. I did receive a call but they didn't answer when I spoke.
Update: Had a phone call a day later with a Switcheroo employee pretending to be British Gas despite emailing to remove my details.
Later the same day I had a call from someone harassing me about the TrustPilot review who said they were Switcheroo's director. They even lied and said they got my number off TrustPilot when I asked why they still had my number.
Seems a worse company than I thought.
January 22, 2026
Unprompted review
Reply from Switcheroo
Dear Paul,
Thank you for sharing your experience.
Switcheroo is an independent comparison platform, we have no staff that call on our behalf and we don't offer any by phone switches. We can help customers speak to an energy supplier on the phone to get a quote, but we don't work with Fuse that way, so we're unsure whats happened here.
If you’re willing, please contact us at info@switcheroo.co.uk so we can review this and clarify any concerns.
We appreciate the feedback, it helps us improve how we communicate and support users.
Kind regards,
The Switcheroo Team
Very helpful
Sam was very helpful and helped me with broadband and gas and electric deals
January 16, 2026
Unprompted review
Reply from Switcheroo
Hey there, Jenn!
Thank you for the great review! 🎉 We’re so happy to hear that Sam was able to help you secure better broadband and energy deals. That’s exactly what we love to do!
We’ll make sure your feedback is shared with Sam. We really appreciate your support and trust in Switcheroo!
Warm regards,
The Switcheroo Team
I wanted a better deal on my gas…
I wanted a better deal on my gas electric as iam with OVO they are expensive.so got a text off switcharoo saying they found better deals .so gave my details and 90sec later British gas phoned .and they offered a very good deal so I'm switching to British gas . And hope for the best they don't change the price ..
January 15, 2026
Unprompted review
Reply from Switcheroo
Hi Marsha,
Thank you for sharing your experience! We’re really pleased to hear that we were able to find you a better deal on your gas and electricity and connect you with British Gas so quickly.
We understand that price certainty is important, and the tariffs offered are always set out clearly at the point of sale. If you ever have any questions or need support in the future, our team will be happy to help.
Thanks again for choosing Switcheroo, and we hope you continue to enjoy the savings!
Best regards,
The Switcheroo Team
Personable staff easy to hear great…
Personable staff easy to hear great English speaker facts details ver professional Thank you
December 10, 2025
Unprompted review
Reply from Switcheroo
Hi Mr. Leech,
Thank you for your kind feedback! We’re really pleased to hear that you found our team personable, clear, and professional. Providing easy-to-understand information and great service is always our priority.
We truly appreciate your review and your support!
Best regards,
The Switcheroo Team
Probable scam
I recieved a phone call asking about my broadband and energy costs
I was half asleep so didn't think too much but I searched up the number while on the call which returned it was a scam so I hung up before agreeing to anything (they didn't even tell me about any "deals" yet
Proceeded to receive both a text and whats app saying i had chosen a new both saying "thanks for choosing Rise fibre" with a switcheroo link to a pre contract which i absolutely did not click
Whatever this company is doing I'd steer clear
I had never heard of them until today
December 5, 2025
Unprompted review
Reply from Switcheroo
Hi Mark, We hate to see reviews like this. We'd like to know who it was that called you here as we don't actively call our customers to sell anything. If you could please email us at info@switcheroo.co.uk so we can get to the bottom of it, that would be great.
So far, so good…
It seems that when you ask Switcheroo to find a better deal for electricity, it costs you nothing, and the next thing that happens is a supplier contacts you directly - presumably the one with the best deal. So far, so good. Then, if you're happy with their offer, you don't need to do anything except agree to it, and they will do all the admin to make you their customer. When they inform your existing supplier they in turn will contact you with their best deal, to persuade you to stay with them. That's it so far. Switcheroo say they will call you within 60 seconds after you first contact them, by which they mean 15 minutes, so I did start to look elsewhere. Anyway, you just have to decide on the deal offered, and hope that the new supplier won't mess you about like the old one. A fixed TARIFF is just the rate you pay per unit, and does not mean a fixed direct debit. I don't like the way Scottish Power re-estimate and bump up your bill so I'm hoping British Gas don't do the same.
December 1, 2025
Unprompted review
Money for nothing ...what can be better…
Money for nothing ...what can be better than cash back for nothing ?
November 25, 2025
Unprompted review
Reply from Switcheroo
Hi Graeme,
Thank you for your review! We’re glad to hear that you enjoyed the cashback. It’s always great to know our customers are benefiting from the deals we help them find.
Thanks for choosing Switcheroo!
Best regards,
The Switcheroo Team
Great service..so easy to use..I was…
Great service..so easy to use..I was connected to a top energy supplier, they offered an excellent tariff.
I am delighted and happy to recommend switcheroo...you saved me money...and for that, I am grateful.. Andy
November 25, 2025
Unprompted review
Reply from Switcheroo
Hi Andy,
Thank you so much for your fantastic review! We’re thrilled to hear that you found Switcheroo easy to use and that you were connected to a top energy supplier with an excellent tariff.
Saving you money is exactly what we aim to do, so it’s great to know we delivered on that. Your recommendation truly means a lot to us!
If you ever need help comparing deals again in the future, we’ll be happy to support you.
Warm regards,
The Switcheroo Team
Reply from Switcheroo
Hello Ryan,
Thank you for your review! We’re really glad to hear that everything met your expectations.
We appreciate your support and hope to help you again in the future!
Best regards,
The Switcheroo Team
Dishonest/opaque information gathering
They are fairly scammy in the way they gather your details, and they outright lie about their trustpilot rating.
October 22, 2025
Unprompted review
Reply from Switcheroo
Dear Tom,
Oof, that’s a strong one! But we appreciate you taking the time to leave a review. Just to set the record straight: we don’t lie about our Trustpilot rating (you’re reading it right here!) and we never sell or misuse anyone’s details.
We get that online services can feel a bit shady sometimes, but we’re genuinely here to help people save money, not trick them. If something gave you a different impression, feel free to email us at info@switcheroo.co.uk, we’d love the chance to clear things up.
Best regards,
The Switcheroo Team
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