Bought my dog an absolutely beautiful flowery collar from Swoof in April 2025. HUGE choice, managed to get one with orangey tones with a very pretty fancy looking rose gold buckle, that honestly... See more
Company replied
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See what reviewers are saying
It was a bit of a long time between payment and dispatch, however the toy was beautifully packaged and is of a really very high quality. I’ve never seen one like it and my lil pup adores her new snu... See more
Company replied
Lovely range of products and always great service, quick delivery and well packaged, especially love the Lambwolf toys which can't find anywhere else - so glad you've added to your range! Really helpf... See more
Company replied
Initially gave a poor rating due to lack of communication, however emails were going to my junk folder. So check your junk if you think you haven’t had a response! Lovely products and would definitely... See more
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Company details
Written by the company
Our much loved pup, Willow inspired us to create a collection of great quality, beautiful accessories for you to shop all in one place. We hope you love our collection as much as we do.
Contact info
Clitheroe, United Kingdom
- hello@swoof.co.uk
- swoof.co.uk
Fun products
Easy to use website. Great selection of products. Beautifully presented packaging.
November 29, 2023
Reply from Swoof.
Hi Jen. Thank you so much for your lovely review. We're so pleased you're happy with your order. Many thanks, L x
Love them!
Amazing company, they sell great products that are not easy to find anywhere else and the staff were super friendly and helpful when presented with queries via email. Recommend!
December 4, 2023
Reply from Swoof.
Thank you so much for taking the time to leave such a lovely review, Laura! So pleased to hear you're happy with your experience and we'll hopefully chat again soon :) Have a lovely Christmas. L x
Great quality
My spaniel, Charlie looks very handsome in his new collar and lead! Very high quality and would recommend
November 1, 2023
Unprompted review
Reply from Swoof.
Hi Christine. Thank you so much for your lovely review. We're so pleased you're happy with your order and really appreciate you sharing your experience. Many thanks, L x
Reply from Swoof.
Hi Esther. Thank you so much for your lovely review! We're so pleased to hear you're happy with your order. L x
Reply from Swoof.
Thank you so much for your lovely review Dianne. I'm so glad to hear you're happy with your order and we hope to see you again soon :) L x
Really great products!
Super lovely hands free lead for our pup & great service from Swoof to ensure it arrived before our holiday, thank you.
September 25, 2023
Reply from Swoof.
Hi Nat. Thank you so much for your kind review. We're so pleased you're happy with your order and hope you had a lovely holiday. Many thanks, L x
Still didn’t receive the package so…
Still didn’t receive the package so can’t really say alit but it’s taking forever tbh
September 1, 2023
Reply from Swoof.
Hi Adrosis. Thank you for your review and for getting in touch on a different platform. We’ve not sent your parcel yet as we have an unresolved enquiry about the currency conversion attached to your order. We sent you a reply to your enquiry on the 5th and 8th September and are currently just waiting for the go ahead to fulfil your order. I’m so sorry if you’ve not received our emails. Can you please check your junk mail and get back to us to confirm you’re happy? Again, I’m really sorry that you’ve not received these and hope to hear from you very soon! Many thanks, Lauren.
Amazing service and quality of products
Great communication from Lauren and Matt. They were really, really helpful in helping me get the sizing of dog accessories right. We got the most gorgeous teal colour, a rope lead and a few extra bits. All such amazing quality and gorgeous colours. They even ‘threw’ in a pink ball too 💕 thank you. Cannot fault the service or quality of products at all. We WILL be buying from you again.
August 6, 2023
Reply from Swoof.
Hi Jordan. Thank you so much for your kind review, it's really appreciated. I'm so pleased to hear you're happy with the products you received and we hope to see you again soon :) Many thanks, L x
Absolutely brilliant company!
Absolutely brilliant company!
Purchased several beautiful items from swoof for my pup and couldn’t be happier with the products and service I received!! 🐶
All questions were answered promptly and superbly (thanks Lauren!)
Would highly recommend if you’re in the market for some fancy Fido accessories!
June 26, 2023
Reply from Swoof.
Hi Freddy. Thank you so much for your lovely review, it's really appreciated. I'm so pleased to hear you're happy with the products you received and the service. We hope to see you again soon :) L x
Great range of products
Lovely range of products and always great service, quick delivery and well packaged, especially love the Lambwolf toys which can't find anywhere else - so glad you've added to your range! Really helpful when I had to return an item after ordering wrong size, refund processed quickly. Thank you Swoof :-)
June 20, 2023
Reply from Swoof.
Hi Sarah. Thank you so much for your lovely review - it's really appreciated :) We're glad you found the return process quick and easy and hope the new size was perfect for your pup! Thanks, L x
Reply from Swoof.
Hi Chris. Thank you so much for your lovely review! We're so glad to hear your dog loves the toy :) Hope to see you again. L x
Gorgeous lead and collar
The Evergreen collar and lead arrived within the advised delivery timeframe and will look stunning on my GSP (not put them on him yet as they are for his 1st birthday in a few days time 😆). Look to be very high quality products and am pleased they look as good, if not better, than the pictures on the website 🥰
June 15, 2023
Reply from Swoof.
Hi Janet. Thank you so much for your lovely review. I'm so glad to hear you're happy with your order. Hope your pup has a lovely first birthday!! Thanks so much, L x
Customer service is excellent
June 4, 2023
Reply from Swoof.
Thank you so much for your kind review Kerry! We're so glad to hear you had a great experience with us and we hope to see you again soon :) L x
Lovely products and easy to use website
Lovely products and arrived beautifully presented. I don't have a dog myself but found the website helpful when deciding what to buy as a gift.
June 1, 2023
Unprompted review
Reply from Swoof.
Thank you so much for the lovely review! We're so glad you found a lovely gift on our website. We hope to see you again! L x
Always arrives impeccably wrapped and…
Always arrives impeccably wrapped and delivered on time.
May 27, 2023
Reply from Swoof.
Hi Pamela. Thank you so much for your lovely review and for being such a loyal customer of ours. It's really appreciated! We hope to see you again soon :) Many thanks, L x
Reply from Swoof.
Hi Erica. Thank you so much for your lovely review! We're so pleased you're happy with your order. Hopefully see you again soon :) L x
Reply from Swoof.
Hi Lucy. Thank you so much for your kind review. We're so glad you're pleased with your order :) Thanks, L x
lovely collar well made!
May 12, 2023
Reply from Swoof.
Hi Dawn, thanks so much for your lovely review! So glad to hear you're happy with the collar. Thanks, L x
I purchased the wigwam for my poorly…
I purchased the wigwam for my poorly Cat, Now he won't come out of it. He has had his Spleen removed and is still recovering from the operation, he is very comfortable now
April 24, 2023
Reply from Swoof.
Hi Marie. Thank you so much for your lovely review. Oh I'm so sorry to hear your cat's been poorly but I'm really glad to hear he's enjoying his new pet cave and is cosy and comfortable in there. Hope he's feeling much better very soon!! Thanks, L x
Just amazing !
Recently ordered gifts for our adorable dogs and can’t recommend SWOOF highly enough, from the many available quality products on the website, ease of ordering, updates given, speed of delivery, great packaging along with the high quality of the gifts!
We will definitely be using these again in the very near future!
Amazing - thank you team :-)
May 4, 2023
Unprompted review
Reply from Swoof.
Hi Mel. Thank you so much for your lovely review! We're so glad you were pleased with your order and look forward to seeing you again soon. Thank you, L x
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