Had 2 happy years using SWS until, sadly, we began to lose the signal. This company was very kind in providing an effective substitute until we eventually found one which worked for us. Many thanks.
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See what reviewers are saying
We have constant buffering on our service and are very disappointed that putting in our postcode sends us to confirm order for fibre broadband. Excellent - but apparently this will never happen. Now t... See more
Excellent installation service by Connor and the system meets the promised speeds so far. Given nobody else could get me anything above 4Mbit download, and less than half a Mbit upload, I am well pl... See more
Nothing is too much from left for SWS They came out to my elderly Mothers internet problem on the same day she reported an issue ( simple guidance regarding wiring and plugs ) they were efficien... See more
Company details
Written by the company
SWS Broadband (Secure Web Services) has been delivering reliable broadband to homes and businesses in Shropshire and Wales since 2005. Now part of the Rural Broadband Solutions PLC Group, our mission continues to be to provide high-speed broadband services within rural communities comparable to cities, using leading-edge technologies to future-proof homes and businesses. SWS Broadband offers Wireless Broadband packages for deep rural areas utilising its fixed wireless access (FWA) network. Connections of 30Mbps+ are delivered over low power, line-of-sight radio. One of its advantages is that you don’t even need a telephone line to use it. SWS Broadband is currently rolling out new Fibre Broadband which allows you to choose from packages with speeds from 30Mbps to 900Mbps. All SWS Broadband connections support VoIP (Voice over Internet Protocol) phone services for home and business, which is a very cost-effective alternative to a standard telephone service. You can save on line rental and call costs while keeping your existing phone number(s).
Contact info
The Yard at Green Farm, SY5 0LZ, Shrewsbury, United Kingdom
- 0333 7000 227
- enquiries@swsbroadband.net
- swsbroadband.net
4.5
Excellent
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Easy to contact with friendly and helpful staff and excellent service.
January 24, 2022
Unprompted review
Reliable service with a friendly team…
Reliable service with a friendly team of very knowledgeable people ready to help with any problems that arise.
January 23, 2022
Unprompted review
Excellent service and marvellous service
Excellent service and marvellous company to deal with
January 19, 2022
Unprompted review
After having lies from BT Open Reach…
After having lies from BT open reach telling me that we couldnt get faster brodband and abysmal service from them.
SWS and there staff have been the answer to our prayers. Any problems are resolved and always give the impression they are there to help , not what we can do to pass the blame onto the customer threatening to charge if its any thing to do with your equipment.
only complaint is I wish you had some one covering calls at weekends.
January 17, 2022
Unprompted review
Excellent service from SWS always…
Excellent service from SWS always respond really quickly to any queries , customer service is very personal , very friendly helpful staff , good speeds considering rural
Location , would recommend to locals as a company to use .
January 14, 2022
Unprompted review
Excellent customer service provided by…
Excellent customer service provided by Verity today, efficient and speedy in aiding me with my query. Thank you very much SWS
January 13, 2022
Unprompted review
Excellent customer service
Excellent customer service , I had a problem for a short time with poor internet connection , my problem was resolved virtually straight away . I would not hesitate to recommend SWS
January 13, 2022
Unprompted review
Fantastic service
Fantastic service, very helpful on the phone and always ready to help, nothing is too much trouble
If there is ever a disruption in connection (which is very rare ) SWS always update with email
January 11, 2022
Unprompted review
FAST Broadband for the far from civilization.
Excellent installation service by Connor and the system meets the promised speeds so far. Given nobody else could get me anything above 4Mbit download, and less than half a Mbit upload, I am well pleased with the 30/10 package.
Long may they thrive and prosper (they must have more customers than the two who have reviewed them, where are the rest of you?).
August 25, 2021
Unprompted review
Excellent service
Excellent service, brilliant communications, I've dealt with a few isps, and SWS broadband are far & away the best I have experienced to date.
Their equipment has transformed the enjoyment of our rural static caravan.
August 7, 2021
Unprompted review
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