I chose Scoot City because I had read some good reviews online as I searched for an answer to my problem. They are local to where I live, and were able to book me in promptly. I was very impressed by... See more
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See what reviewers are saying
I bought this i9 max scooter cause light and fast, specs said max speed 35km/h. It barely reaches 30 (usually 28km/h). I complained about it and asked if I could change it for a faster model paying... See more
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A very good company and trustworthy. Very good website. Easy layout and choice . Very friendly staff. . Would definitely use again. .perhaps there could be a little more correspondence on keeping m... See more
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I took my scooter in for a brake repair, it was looking like a manufacturing fault and couldn’t be fixed. However, scoot city worked at it and managed to get it working. Excellent Customer service, co... See more
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Company details
Written by the company
At Scoot City we specialize in providing a comprehensive range of high-quality parts and expert electric scooter repair services, tailored to the diverse needs of our customers in Manchester and across the UK. Customer satisfaction is our top priority, and we are committed to delivering not only exceptional products, but also an outstanding customer experience. Our dedication to excellence permeates every aspect of our service. Join the movement towards a greener, more connected world.
Contact info
Lowry Mill, Lees Str, Pendlebury, Swinton, M276DB, M276DB, Manchester, United Kingdom
- 07398660031
- info@sxcscooters.com
- sxcscooters.com
4.3
Excellent
140 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
August 17, 2022
Reply from SXC SCOOTERS
Thank you for taking a moment to share your experience at Scoot City Ltd. We’re proud to deliver great value to our customers, so we are delighted that you are satisfied with your product and great to know that we succeeding in meeting your needs.
The scooter don’t like any hills and it…
The scooter don’t like any hills and it don’t go as fast as they say
August 30, 2022
Reply from SXC SCOOTERS
We are sorry to learn, you not satisfied with your product. I understand how frustrating this must be for you. With all escooters, performance can be affected by terrain, weather conditions, or user weight. We also do advise not to try to exceed a product's actual capabilities. We value our customer's feedback and appreciate you making us aware of your experience. We apologize for the inconvenience this has caused, and have shared your feedback with the manufacturer. Please let us know if you have any additional questions, concerns, or comments. Kind Regards
A company you can trust
Delivery is always fast and their customer service is always exceptional
I will always be buying from this company
Thank you SXC SCOOTERS
August 25, 2022
Reply from SXC SCOOTERS
Thank you for sharing a review of your recent experience. Our team here at Scoot City are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Kind Regards
I love this bike I use it to get to…
I love this bike I use it to get to work and back I travel 3 miles a day on this bike without pedalling the only time I do pedal is on hills but I fine it so easy to do for the price it is a fantastic bike and I would definitely buy again
August 20, 2022
Reply from SXC SCOOTERS
Thank you for taking a moment to share your experience at Scoot City Ltd. We’re proud to deliver great value to our customers, so we delighted that you found our products to be well priced. We hope you’ll visit us again soon.
Incredible service it was nearly next day…
Incredible service it was nearly next day delivery it was so quick had a fault with the bike when it arrived but they soon resolved it by buying the parts for me and sending them out as quickly as they could can thought them enough was sceptical at first but amazing service just come back from Belgium after biking there from the UK on my electric bike and can say it’s amazing really recommend
August 18, 2022
Reply from SXC SCOOTERS
Thank you for sharing a review of your recent experience. Our team here at Scoot City Ltd is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Super happy
Super happy! Very friendly customer service. Always received prompt updates on when to expect delivery. Will definitely purchase my next bike from this shop.
August 12, 2022
Unprompted review
Reply from SXC SCOOTERS
Thank you for sharing a review of your recent experience. Our team here at Scoot City Ltd is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
appreciate your service
thank you so much for your good communication and coatomer care.
August 10, 2022
Reply from SXC SCOOTERS
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Fantastic customer service
Ordered a Fiido L3 from sxcscooters but unfortunately it was out of stock, this was no fault of the companies at all as Fiido themselves had stopped production due to raw parts issues. Pascual who dealt with the situation was absolutely fantastic keeping me updated every step of the way and the customer service was some of the best I’ve received. Unfortunately had to cancel the order as I found one local to me to buy but I honestly wouldn’t hesitate using this company again or recommending them to anyone. Thanks again for all your help
July 12, 2022
Unprompted review
Reply from SXC SCOOTERS
Thank you for your feedback, we are delighted to hear about your experience with our customer support and delivery.
We work hard in both of these areas, and it's great to know that we succeeding in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Bang on scooter..really fast.
Bang on scooter..really fast.. went on it to my job interview n got the job haha..great scooter
July 1, 2022
Reply from SXC SCOOTERS
Thank you for your most valued feedback Joe, It's great to know that we've succeeded in meeting your needs. Big congratulations on your new job, we at Scoot City wish you all the best of luck - Kind Regards
Since when I bought my e-bike from you…
Since when I bought my e-bike from you I've always had great service, from the help to choose, until now when I needed support. The service is excellent, thank you!
June 1, 2022
Unprompted review
Reply from SXC SCOOTERS
Thanks for for taking the time to leave us your most most valued feedback. We are thrilled that you happy with your experience with us, and It's great to know that we succeeded in meeting your needs. We always appreciate hearing from our customers and wish to thank you once for taking the time to share your thoughts and feedback. We look forward to welcoming you back again soon.
Great in came within a couple of weeks…
Great in came within a couple of weeks and not to much on the import charges I think I payed 116 pounds and the scooter is fantastic makes me very happy I’m very glad on my purchase thanks very much. Matt
May 9, 2022
Reply from SXC SCOOTERS
Dear Matthew, thanks for leaving us such a wonderful review. We are thrilled to hear that you loved your experience and your new scooter. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
WOW WHAT A EXPERIENCE!!
WOW WHAT A EXPERIENCE!!
Guys on a serious note your knowledge and attention detail has exceeded my every expectation to a new level...
I really can't thank you enough PLEASE DO KEEP ME POSTED ON ANY NEW DEALS .... 100% SATISFIED!!!
May 8, 2022
Unprompted review
Reply from SXC SCOOTERS
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with us, and It's great to know that we succeeded in meeting your needs. We always appreciate hearing from our customers and wish to thank you once for taking the time to share your thoughts and feedback. We look forward to welcoming you back again soon.
Great company
5*. Great communication through out. Had bad experience with another company so was a bit hesitant about ordering but I am so glad I did. Pascaul was very professional, quick delivery would recommend these guys 100 times over. Thank you so much.
April 9, 2022
Reply from SXC SCOOTERS
Thank you Jon for your most valued feedback. We are pleased to hear that we've exceeded your expectations with our products and services and wish to thank you once again for choosing & trusting us to deliver your order safely and on time. We look forward to welcoming you back again in the future. Wishing you all the best, Kind Regards
Reply from SXC SCOOTERS
Thank you for your update, Donna, we are also delighted to hear that you are pleased with your purchase.
It's great to know that we succeeded in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Rapid scooter solid build fast replies…
Rapid scooter solid build fast replies from seller and spot on delivery 👌
December 13, 2021
Reply from SXC SCOOTERS
Thank you for your feedback Josh, we delighted to hear about your experience from our customer support and delivery.
We work hard in both of these areas, and it's great to know that we succeeding in meeting your needs. Thank you again for taking the time to share your thoughts and feedback, we appreciate hearing from our customers.
Iscooter e9 pro
Brilliant scooter love it has made a big difference for me as I can now do deliveries round my local area it's super good and well built I'd definitely purchase from here again
November 1, 2021
Reply from SXC SCOOTERS
Thank you for taking the time to leave us your most valued feedback. We appreciate your custom and for trusting us to deliver your order on time. We are delighted to have you as our customer and are pleased to see that you are happy with your purchase and the service provided to you. We look forward to welcoming you back again soon. Best Regards
Reply from SXC SCOOTERS
Thank you for taking the time to leave us your most valued feedback. We appreciate your custom and loyalty after having made several purchases through our store this past year. It has been our pleasure in providing you with our products & services and look forward to welcoming you back again soon.
Best Regards
Child’s iscooter
Happy with child’s scooter, bought this for my granddaughter for Christmas, I’m sure she will love it.
Had a couple of questions, which were answered professionally and reassuringly.
Delivery was very quick and tracking was available.
Thank you
October 27, 2021
Reply from SXC SCOOTERS
Thank you for taking the time to leave us your most valued feedback. We are delighted to hear that you are happy with the product and service provided to you. We wish to thank you once again for trusting us to furfill your order ahead of schedule and we look forward to welcoming you back again soon. Wishing you a Happy Halloween - Best Regards
Scooter arrived fine.
Scooter arrived fine.. no charger or screws but I emailed the company they was sent to me the next day :)
October 13, 2021
Reply from SXC SCOOTERS
Thank you for your custom and for taking the time to leave us your most valued feedback. We are pleased to hear you are happy with the service provided, it was our utmost pleasure in providing you with our products and services, and look forward to welcoming you back again in the future. Best Regards
Very good customer service
Very good customer service, electric bike didn’t work, they will send new one out straight away, they were willing to go the extra mile
September 19, 2021
Reply from SXC SCOOTERS
Thank you kindly for taking the time out of your day to leave us your most valued feedback. We will always do our best to resolve any issues raised swiftly. We are pleased to hear you are happy with the level of service which you've received from us thus far. Kind Regards - Scoot City Team
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