Synergy Car Leasing Reviews 

739
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable team for providing exceptionally helpful advice, friendly support, and maintaining transparent communication throughout the entire vehicle leasing journey. People consistently highlight that the transaction process is wonderfully smooth, highly efficient, and completely stress-free from initial inquiry to final handover. However, some reviewers noted occasional operational issues such as unexpected delivery date delays, vehicle transit damage, or communication hurdles during their specific order stages. Consumers also mentioned encountering complex administrative requirements or minor logistical hiccups when coordinating handover dates and managing all necessary documentation carefully.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being professional, helpful, and... See more

Service

Customers had positive experiences with service, highlighting a seamless, efficient, and professional leasing... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as knowledgeable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and efficient... See more

User experience

Consumers find user experience to be exceptionally positive and straightforward. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris was fantastic all the way through the process in finding our second car with Synergy. Genuinely felt he tried to find the best deal for us and understood exactly what we wanted. No hard sell... See more

Company replied

Rated 5 out of 5 stars

Chris is simply brilliant! I can’t recommend Synergy enough! Their service is incredibly fast and efficient, with more than enough help throughout the process. I received my amazing Cupra Born within... See more

Company replied

Rated 5 out of 5 stars

Extremely good customer service from Sanj and the team! Their help and advice made the whole process completely seamless. This is my second time leasing through Synergy, and both experiences have been... See more

Company replied

Rated 5 out of 5 stars

Craig & his team at Synergy are always really helpful. We get a first class service at a good competitive price. The after sales care is as good as the pre sales care as well, so any queries we ha... See more

Company replied


Company details

  1. Leasing Service
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

Synergy Car Leasing is a leading vehicle leasing provider in the UK. We offer business and personal leasing to private individuals and all types of organisations. We supply all makes and models of cars and vans, including electric and hybrid vehicles. With nationwide UK delivery, and ongoing support throughout the duration of your lease, our dedicated account managers are on hand to deliver an excellent leasing experience. Synergy also offers a complimentary fleet review for companies. We are specialists in helping SMEs manage their fleet, reduce emissions and drive efficiency. Our fleet management team can help secure ongoing credit facilities and discounted manufacturer terms. We can also offer an easy-to-use online portal to help you run and manage your fleet. Synergy Salary Sacrifice supports your business to attract and retain your best talent, with tax efficient salary sacrifice schemes and our easy-to-use online portal. Synergy Salary Sacrifice can be tailored to the requirements of your business. We support with documentation, payroll information as well as employer protection options if an employee leaves your business and has a salary sacrifice car to return. Synergy Re-Lease offers used car leasing to both business and personal customers; offering excellent value with all the convenience of leasing. Established since 2006, Synergy is a multi-award winning business, with a friendly and professional team based in the beautiful spa town of Harrogate in North Yorkshire. We're available to offer help and support 7 days a week. You're in safe hands with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

739 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(739)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Car, easy to sign up

It was so simple to get the car we wanted. Lucie is always on the ball. Quick and efficient. Recommend Synergy to anyone looking for a vehicle.

October 18, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you very much for your five-star feedback. We are delighted to read that you found it easy to sign up and simple to get the car that you wanted. It’s great to know that we also provided quick and efficient service, and that you feel able to recommend us. We truly value your kind words and have shared them with Lucie and the rest of the Synergy team.

Rated 5 out of 5 stars

Excellent service from the Synergy Team!

Excellent service from all the team at Synergy; regular progress updates and car delivered as expected and on time.

September 10, 2025
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Reply from Synergy Car Leasing

Thank you from us all at Synergy Car Leasing for your positive five-star feedback. We are thrilled to read that we provided excellent service with regular progress updates and that your car was delivered as expected and on time. We truly appreciate your kind words. Thanks again for choosing Synergy!

Rated 5 out of 5 stars

Glyn was great at dealing with my…

Glyn was great at dealing with my leasing experience. Highly recommend

September 27, 2025
Unprompted review
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Reply from Synergy Car Leasing

Thank you for your valuable five-star feedback and recommendation. It’s fantastic to know that we were great at dealing with your leasing experience and we have shared your kind words with Glyn and the rest of the Synergy team. Thanks again!

Rated 5 out of 5 stars

It has been the first time leasing a…

It has been the first time leasing a car. Synergy Car Leasing was recommended to us. We have found it a good experience and they are very helpful and have time to explain everything to you

October 20, 2025
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Reply from Synergy Car Leasing

Thank you for taking the time to leave your kind five-star review. We are delighted to know that you had a good first-time leasing experience with us and that you found us very helpful. Thanks again for choosing Synergy.

Rated 5 out of 5 stars

Alistair

Alistair, Emma and Karen made everything simple and were very helpful

October 23, 2025
Unprompted review
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Reply from Synergy Car Leasing

Many thanks for your five-star review! It’s fantastic to know that our team were helpful and made everything simple. We have shared your kind words with Alistair, Emma, Karen and the rest of the Synergy team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Synergy made leasing my new car effortless. Great selection, fair pricing, and top-notch customer care. Highly recommend to anyone looking for a stress-free lease experience.

October 17, 2025
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Reply from Synergy Car Leasing

Thank you so much for your superb feedback and kind recommendation! We are thrilled to read that we provided fantastic service and top-notch customer care. It’s also great to know that you felt that we had fair pricing and that you found leasing your new car effortless. Thanks again!

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with. Everything was done in good time and with great customer service.

October 15, 2025
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Reply from Synergy Car Leasing

Many thanks for your kind feedback! It's fantastic to read that we provided great customer service and that everything was done in good time. Thanks again for choosing to lease with Synergy!

Rated 5 out of 5 stars

Extremely good customer service from…

Extremely good customer service from Sanj and the team! Their help and advice made the whole process completely seamless. This is my second time leasing through Synergy, and both experiences have been fantastic. Sanj really looks after you and keeps you fully updated every step of the way. Highly recommend Synergy if you’re looking for a stress-free and professional leasing experience

August 18, 2025
Unprompted review
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Reply from Synergy Car Leasing

Thank you so much for taking the time to leave such valuable and detailed feedback on your recent experience with us. We are thrilled to read that we provided extremely good customer service, that you found the process completely seamless and, that you feel able to recommend us. We truly appreciate your continued valued business and have shared your kind words with Sanj and the rest of the Synergy team.

Rated 5 out of 5 stars

Sanj and synergy were a pleasure to…

Sanj and synergy were a pleasure to work with, listened to my requirements and came back quickly with a number of options. Would recommend to anyone looking for a new motor

October 15, 2025
Unprompted review
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Reply from Synergy Car Leasing

Thank you for your fantastic feedback and recommendation. We are delighted to know that we were a pleasure to work with, listened to your requirements and responded quickly. We have shared your kind words with Sanj and the rest of the Synergy Car Leasing team! Thanks again.

Rated 5 out of 5 stars

Efficient team

Very efficient and quick decision on 2 company vehicles which saved me loads of time searching
Thank you

October 8, 2025
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Reply from Synergy Car Leasing

Many thanks for taking the time to leave feedback on your recent experience with us. It’s fantastic to read that you found our service very efficient and that we were able to help you save time searching for the right vehicle.

Rated 5 out of 5 stars

Really good customer service

Really good customer service, thank you

October 13, 2025
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Reply from Synergy Car Leasing

Thank you so much for your kind five-star review! We are delighted to know that we provided you with good customer service!

Rated 5 out of 5 stars

Great service

Great service. They found me the deal I wanted in a very timely way.

September 16, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you very much for your five-star feedback! We are happy to read that we provided great service and found you the deal that you wanted. Thanks again for choosing to lease with Synergy.

Rated 5 out of 5 stars

My second vehicle through Synergy

My second vehicle through Synergy. Quick, efficient and found the vehicle I wanted at a price that worked for me. Would highly recommend

October 13, 2025
Unprompted review
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Reply from Synergy Car Leasing

Many thanks for your continued valued business and five-star feedback. We are thrilled to read that you found our service quick, efficient, and that you feel able to recommend us! Thanks again for choosing to lease with Synergy.

Rated 5 out of 5 stars

Polite and professional at all times…

Polite and professional at all times and all questions dealt with promptly

August 26, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you very much for your wonderful feedback! We are delighted to read that you found our team polite and professional at all times and that all of your questions were dealt with promptly. We truly appreciate your kind words!

Rated 5 out of 5 stars

Synergy are excellent

I’ve used Synergy for the last 3 of my cars. Jonathan is excellent, and I couldn’t recommend them enough.

October 3, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for your continued valued business and for taking the time to leave feedback on your recent experience with us. It’s fantastic to know that we provided excellent service, and you feel able to recommend us! We have shared your kind words with Jonathan and the rest of the team.

Rated 5 out of 5 stars

Amazing people to deal with Easy with…

Amazing people to deal with Easy with the help of paperwork and receiving the car that you need and want help in every way with every aspect of the higher of a new vehicle
Even after the vehicle has been delivered, they have constantly stayed in touch and made it a pleasant sale

August 8, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for leaving such detailed feedback! We are thrilled to know that you found us amazing to deal with and that we constantly stayed in touch throughout. We truly value your kind words.

Rated 5 out of 5 stars

Great communication and updated at all…

Great communication and updated at all times.

July 31, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you very much for leaving feedback on your recent experience with us. It's wonderful to read that we communicated well and kept you updated throughout. Thanks again!

Rated 5 out of 5 stars

Changing Lease cars with Tom…

Changing Lease cars with Tom Taylor-Parker was made easy with systematic processes. Very easy especially when I have little time. He is thoughtful, a great listener and took me seriously unlike other dealers. Awesome car delivered direct to me!

August 28, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you for your wonderful five-star feedback. We are thrilled to know that you had a positive experience with our team and that you found changing lease cars easy with our systematic processes. We truly appreciate your kind words and have shared them with Tom and the rest of the team!

Rated 5 out of 5 stars

Very good service

Very good service. Keep you informed all the way. Would definitely recommend

July 25, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Thank you so much for your kind, five-star review and recommendation. It's fantastic to read that we provided very good service and kept you informed throughout. Thank you for choosing Synergy!

Rated 5 out of 5 stars

Great communication from Jonathan and…

Great communication from Jonathan and the team at short notice, they helped get me into a lease within 48 hours, great work and commitment.

August 29, 2025
Unprompted review
Synergy Car Leasing logo

Reply from Synergy Car Leasing

Many thanks for taking the time to leave feedback on your recent experience with Synergy. We are delighted to read that we provided great communication and have shared your kind words with Jonathan and the rest of the Synergy team! Thanks again.

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