Synergy Dental Clinics Reviews 

3,438
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to make them feel at ease during treatments. Many people highlight the exceptional service, noting clear explanations, smooth processes, and quick, efficient care. Reviewers are particularly happy with the positive results from various treatments, which often lead to increased confidence and satisfaction with their smiles. However, some customers also noted issues with treatment outcomes, such as veneers not matching or falling off, and products not working as expected, with difficulties in resolving these concerns. Additionally, a few people experienced rudeness or a lack of patience from staff, and some reported confusion regarding appointments or referrals.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the friendly and welcoming staff, and... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness and friendliness... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Product

Users describe ambiguous interactions with the product, with many expressing satisfaction and increased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great de... See more

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more

Rated 5 out of 5 stars

I would highly recommend Synergy Dental Practice Great Harwood.Every member of staff were friendly and welcoming and made me feel at ease throughout my treatment.Raza’s dental work is absolutely amazi... See more

Rated 5 out of 5 stars

I had a bit of one of my wisdom teeth brake off while brushing, luckily i wasnt in any pain. I Called up and got an appointment the following day, and had the tooth extracted by Dr. Mustafa Ansari, lo... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(3,438)

227 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from Synergy

Amazing service from Synergy. Everyone is so friendly and helpful. Went in for a tooth extraction and was extremely nervous but everyone helped to put me at ease and was in and out quickly.
Would highly recommend.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended …

Everyone at Synergy made my experience feel amazing. I am extremely happy with the results of my teeth and I feel like a brand new woman. Thank you again to everyone. I would highly recommend synergy dental to all my family and friends

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

The easiest extraction I have ever had.

Attended for an extraction under sedation - I am an extremely anxious patient and the extraction had potential to be complex. I have never had sedation before and this added to my fears. I was in safe hands with Ganesh and his team. Special thanks go to Chrissie (I hope I have remembered the name correctly) for holding my hand and all her reassurance. I remember very little about the procedure but I do recall it being pain free. Early days of my recovery but I still remain pain free and feeling very grateful for being looked after by a great team.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

I phoned up and had a consulting of…

I phoned up and had a consulting of 30quid he listened to me as I was on benefits and didn't have much money and said if I travel from Cornwall to Birmingham he would give me a free check up on my teeth to see what treatment I needed first before they began. So im getting a hygiene clean then im going to have some work done was very helpful and understanding of what I needed.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Birmingham (hooper street) team have been amazing

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great depth and i didnt feel pressured into going ahead with the treatment. I had a single implant and had shopped around before deciding on using Synergy. The reception staff are also very lovely and welcoming. Top marks all round :)

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience wouldn't recommend

Awful experience, and most definately wouldn't return or recommend here , trying to charge me for an appointment one week after it after not being told about the full Costs when I asked beforehand, have been to trying to resolver for weeks with them and they don't get back to me or reply to emails , were not transparent in the coats at all and really unhelpful in trying to resolve , also found the premises to be run down and not as clean as it should be , very poor

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing dentist

I'm a very anxious patient, and Dr Kashif Razvi made me feel immediately at ease, almost like it was a friend holding the appointment, he was so professional and caring and really went above and beyond to help my situation. I highly recommend this dentist, and i will definitely be booking back in with him as I've never felt so at ease at a dentist, a massive thankyou to Dr Razvi, and hopefully I will see you in the near future. Thanks again! Paul

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Result!

Shifa did an amazing job with the Oxyjet treatment. I've used teeth whitening over the years but had some staining from tea and coffee which nothing seemed to get off. Shifa was really patient and thorough and I'm so pleased with the result. Would highly recommend!

Thank you!

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Went here to get composite veneers

Went here to get composite veneers. Thought I was going to get to see how my teeth would look before they got fitted as this is what it shows on the Synergy site. I was pleased with the work I seen on the main site. However my teeth ended up like rats teeth. He shaved them down as far as he could and they still looked terrible. He had seen how I wanted them but couldn’t do them that way so did them any old way. I’ve sobbed my heart out. I won’t leave my house and the reply to my complaint was they would knock 700 pound off to take them out but my crown won’t match as I got a new one fitted at the same time. Also, one of the veneers has a piece chipped off. This happened a day or two after being fitted and I wasn’t even eating! I will be taking this further. Avoid this dentist at all costs!! I’ve also seen on here that someone has a court case against this dentist too.Ubayda Alshanti Is the dentist I seen.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

​Title

​Title: Highly concerning and inconsistent diagnoses - a complete loss of trust
​I am writing to express my extreme dissatisfaction and concern regarding the inconsistent and contradictory diagnoses I received at this clinic over the past four months.
​Approximately three to four months ago, I was told my teeth were in excellent condition. Just one month ago, another dentist at the same practice said I needed a scale and polish and one filling. This was surprising, so I got a second opinion from a private dental practice. The private dentist confirmed the scale and polish but found no evidence to support the need for any fillings.
​The situation escalated dramatically during a recent appointment, when I was told I now needed four fillings. Most concerningly, a staff member allegedly claimed the practice uses materials for fillings that are dangerous or banned.
​The alarming disparity between these diagnoses and the claims about the materials is unacceptable. It raises serious questions about the consistency and accuracy of the examinations and, frankly, suggests a pattern of upselling. The conflicting information has completely eroded my confidence in the care provided by this practice.
​I am terminating my relationship with Synergy Dental Blackpool and have requested a formal, written explanation regarding the conflicting diagnoses and the specific materials referred to in my last appointment. I strongly advise potential patients to seek a second opinion

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with service…

Very disappointed with service cancelled a procedure
But no refund after 1 month
This is disgraceful for a company
I would not recommend to anyone
Look elsewhere please

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service heartless dentist

Terrible service the dentist was seeing 3 patients at the same time flirting between rooms tried to remove my tooth despite me saying it wasn’t numb she said it was and was just pressure I could feel believe me it wasn’t numb then refused to carry on as she hadn’t the patience or time to deal with the problem

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

They ask for payment upfront before treatment has been carried out!

Been attending Birmingham branch for sometime when it was the only local dentist. They always ask for payment upfront which I find strange as no other service ever asks me to do that. Had an issue, I wasn't able to return for the second part of my appointment as last time I only had a check up and not the teeth cleaning as I wasn't feeling well. They said after 3 months the window for treatment is closed and you have to pay again. I went recently paid again for level 1 treatment but because I also needed a filling and I wasn't going to get that done this time around or pay for it in advance and be told the window for treatment has closed! Well, some confusion with the Dentist if she could treatment me or not. Anyway, had the treatment all was fine but I enquired about the Polish which is listed under a Band one and the they said they don't do that anymore. Also the clean up was only for the inside of my teeth, not the outside so it didn't include in any clean on the front of my teeth which they keep saying is Cosmetic and you need to pay an additional fee for that! Also, they aren't taking any more NHS patients when I have rung up for family! Also found the one female dentist I had to be judgemental and made some comments! Not looking to return, while my last treatment was ok I'm not looking to get more work done based on other's comments! I don't want to get sick!

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

After being referred to synergy dental…

After being referred to synergy dental for wisdom tooth removal I went for an initial evaluation to Check me for the sedation. After this they wanted to book me in 4 days before I was going to Cyprus for 2 weeks I refused and said it would have to be when I returned as I was worried if there was any complications. Finally they agreed to do the surgery when I returned.

Low and behold I had the surgery the dentist was extremely rude didn’t acknowledge me before and didn’t say anything after although the dental
Nurse was nice. I left the surgery after the treatment obviously numb and disoriented. The next morning one side of my face was hugely swollen when the practice called me to see how I was I explained I felt I was a lot more swollen than I thought it would be. She told me not to worry and that it should subside within 48hrs and if it didn’t give them a call. This would have been hard as 48hrs later was a Saturday.
By Friday evening I was in excruciating pain and realised it was infected. I booked an emergency dental appointment through the nhs for the Saturday morning to find I had a severe infection which the dentist agreed I had from the start looking at how swollen my face was. She also told me I was the 4th or 5th emergency she had dealt with that had had treatment at synergy. She was disgusted that they didn’t ask me to come straight back for antibiotics when I told them my face was extremely swollen.

If you get referred by the nhs to have treatment with them I suggest you ask for an alternative. They definitely don’t care about nhs patients avoid at all costs.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and clean

The staff are very friendly and obliging, I was treated by Dr Ujala who has a great sense of humour and makes you feel at ease, Nurse Becci was very helpful in giving me some information that I asked about, not forgetting the lovely Gemma the receptionist who hasn't been there long is very friendly and already doing a good job, I would definitely recommend Synergy at Padiham.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY AWFUL AFTERCARE

No patience after care don't return emails or calls... wife had implants fitted not fitted correctly left with pain and suffering instead insisted by a reception I should pay for another appointment to be seen by the dentist.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

synergydental

Dr. Ujala and Nurse Kelly were absolutely outstanding — they have completely transformed my smile. Dr. Ujala expertly straightened my lower teeth and then carried out composite bonding on my upper teeth. Throughout the entire process, both were highly professional, attentive, and caring. I would not hesitate to recommend Dr. Ujala. Thank you!

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Brought my son who has learning…

Brought my son who has learning difficulties they seen him 16 minutes late the dentist rolled her eyes at him because he wouldn't open his mouth she had no patience for my son I brought this to the managers attention and she wasn't interested and didn't care all she kept saying was okay and she would pass it on which obviously won't get passed on it is quite clear there is no patient care and no patience compassion
Avoid at all cost

August 20, 2025
Unprompted review

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