Synergy Dental Clinics Reviews 

3,437
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to make them feel at ease during treatments. Many people highlight the exceptional service, noting clear explanations, smooth processes, and quick, efficient care. Reviewers are particularly happy with the positive results from various treatments, which often lead to increased confidence and satisfaction with their smiles. However, some customers also noted issues with treatment outcomes, such as veneers not matching or falling off, and products not working as expected, with difficulties in resolving these concerns. Additionally, a few people experienced rudeness or a lack of patience from staff, and some reported confusion regarding appointments or referrals.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the friendly and welcoming staff, and... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness and friendliness... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their overall experience as... See more

Product

Users describe ambiguous interactions with the product, with many expressing satisfaction and increased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great de... See more

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more

Rated 5 out of 5 stars

I would highly recommend Synergy Dental Practice Great Harwood.Every member of staff were friendly and welcoming and made me feel at ease throughout my treatment.Raza’s dental work is absolutely amazi... See more

Rated 5 out of 5 stars

I had a bit of one of my wisdom teeth brake off while brushing, luckily i wasnt in any pain. I Called up and got an appointment the following day, and had the tooth extracted by Dr. Mustafa Ansari, lo... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(3,437)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My son has Sensory issues and can need…

My son has Sensory issues and can need a lot of understanding and reassurance. Dentist and technician were both fantastic with him which means he felt safe and will be happy to attend again. This was at the Blackpool clinic.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Dr ujala and nurse bella

Where do I start? IV had a phobia of dentists for 45 years. Lots of loose teeth. Went to synergy. Had consultant with Dr ujala. Very evasive treatment to have. Her wording makes you just wonder why you have a phobia?. Please if you have a dentist fear Dr ujala and the beautifully nurse bella made this procedure for me !!!. Soooo happy!!!!! And can I just add we had a group hug I'm soo happy. Please if you are mega nervous this is the place to go ... They changed my life xx

October 30, 2025
Unprompted review
Rated 4 out of 5 stars

Synergy Dental clinic is one of the…

Synergy Dental clinic is one of the best in the business and Dr Raza Khan is at the top of the list fur treatment he is very good at making you at ease when he starts treatment and when your treatment is done you not only feel good but you look 100 times better coming out than you did going in I can not praise him enough as my treatment was some if the best I had seen, after it was like I was having my picture day at high school my teath looked as good as that thank you Dr Raza

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Dr Ali in Preston sounded good & gave…

Dr Ali in Preston sounded good & gave me a good price. He was not happy with the seatings in my implants & said he would contact his laboratory to re-evaluate my them! They were the not as good as the ones he had sent to them & were not going to be able to live for as long as the ones he had maesured for, nor I had paid for!!

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

I originally gave a 5* review (not sure…

I originally gave a 5* review (not sure if it was on Trust pilot). Both me and my mum went in for a similar procedure (tooth removal). My treatment was fine, however they could not remove my mums tooth. They told me that she needed a general anaesthetic and would arrange an emergency referral which would be "up to 28 days (probably less). After 3 weeks waiting I chased up the referral and it was almost impossible to track as her referral had been via the emergency out of hours service. After dozens of calls Synergy said to me that she'd been discharged as she refused treatment and they would not have advised about a 28 day wait and they had not made an emergency referral. They bare face lied to me.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Good work.

Twice been refered for emergency dental work and twice by both dentists received swift and skilled work for each tooth.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

More time for patients

The dentist talked me through first what. Was going to happen. Had a broken wisdom tooth removed. And it only took five minutes. Has I was referred here form my usual dentist has they couldn't remove it. You had better equipment and explained things more thoroughly and even got a after care sheet. And water to swill my mouth out don't even get that at my usual dentist it's all rushed and next patient please.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Synergy Dental clinics great clinics and friendly staff 👍🏽

Synergy Dental clinics first sent me a reminder that my appointment was due. The Synergy has a friendly staff, including the dentist Dr Shazia who took care of me.. She is amazing, ordered the crown for my teeth, based on my case, rebooked me to have it fitted . During the crown fitting, Dr Shazia and her helper were compassionate as I was in pain and that made me feel valued.At the end of my appointment, the dentist educated me on how to take good care of my teeth which I am grateful for. Thank you for taking care of me!❤️

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Lost dentures.

Had dentures moulded. Cost nearly £1K.Dentures misplaced by this dental practice and have had no resolve with practice requesting a refund for over one year, despite multiple attempts to resolve the issue with the practice manager.

October 27, 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer experience

I had composite bonding on my teeth by the male dentist here and had to return 7 times after my tooth kept getting chipped. As soon as the warranty ran out he started talking about how I should get a retainer or get alternative treatment. He never once mentioned anything under warranty only when it expired.
I’ve had to go back and chose an alternate dentist at the practice but I am still having the same problem.
Each time I have been I have been courteous and nice with all the staff there so after my bad experience I got in touch with head office to complain about the service…
I was told “ Alternatively, if you are concerned about the possibility of the issue recurring, we can arrange a refund for the cost of the tooth, allowing you to pursue treatment with another non-synergy provider, should you wish.”
The work wasn’t completed and I am not happy with their service so I intend to go elsewhere.
Please be aware of this if you choose this dental practice. Be prepared for the dentist ‘Dr Ubayda Alshanti’ to constantly try to get you to purchase the most expensive options at each stage too.
I would strongly advise you to go elsewhere as you’ll be guaranteed to be back here on several occasions.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Synergy

Amazing service from Synergy. Everyone is so friendly and helpful. Went in for a tooth extraction and was extremely nervous but everyone helped to put me at ease and was in and out quickly.
Would highly recommend.

October 3, 2025
Unprompted review

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