synthesys.io Reviews 113

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

While I understand these guys are trying to build something useful, they are very late to the AI video party and have a low-quality product built on deceptive hype-based marketing. The tech team s... See more

Company replied

Rated 5 out of 5 stars

Synthesys is a terrific company and what they develop is truly state of the art! I have only begin to scratch the surface of everything they offer, I am learning the ins-n-outs of AI Studio. There... See more

Rated 4 out of 5 stars

They are putting a lot of great effort into making it the next generation AI avatar tool..which it already is in many ways. These guys actually listen to their audience and customers which means... See more

Rated 5 out of 5 stars

I must say, that initially, I was quite skeptical about the AI Avatar hype. Having seen and heard with my own eyes what‘s possible- I am simply overwhelmed and excited. Keep on the good work😃👍 5th... See more

Company details

  1. Software Company

Written by the company

Lifelike AI Voice & AI Video Generator. Real Humans & Real Voices helps you create multi-lingual videos without having to hire actors, cameras, or audio equipment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product, a must have AI tool .

The mix of realistic AI voices and cool video avatars is a killer combo for making content that grabs people's attention and gets your message across. It's easy to use, and the quality is always top-notch, so it's a must-have for anyone who wants to make their presentations, lessons, or marketing campaigns better.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading “Unlimited” Plan

Misleading “Unlimited” Plan – Avoid
I signed up for the Business Unlimited plan expecting what was clearly advertised: unlimited video translations. Nowhere does Synthesys mention a 5-minute video limit or a hidden “fair use” cap—yet both exist. I had to split a longer video into 12 clips (all under 5 minutes) to complete one project.
• 5 videos failed to process and I had to reupload
• After just 11 successful uploads, I was blocked with a “fair use limit exceeded” message
• Total translated time: under 54 minutes, including free-tier usage
This is nowhere near “unlimited.” It’s misleading marketing, poor reliability, and a complete waste of time for any serious user. Avoid this service.

May 5, 2025
Unprompted review
synthesys.io logo

Reply from synthesys.io

Thank you for sharing your experience, and I'm truly sorry for the frustration you've encountered. We completely understand how disappointing it can be to face unexpected limitations, especially when working on a time-sensitive project.

To clarify, while the Business Unlimited plan does offer generous usage, it is subject to a fair use policy designed to ensure reliable performance and access for all users. Regarding the “unlimited credits” claim: the plan allows for unlimited generation, but within the scope of our fair usage guidelines, which are outlined here: https://synthesys.io/ai-terms/. These guidelines help maintain platform stability and prevent system misuse.

Additionally, to protect against abuse and ensure consistent service, temporary fair usage limits are applied to new accounts during their first three days. These limits are automatically lifted after that period or can be manually adjusted if you reach out to us.

We also apologize for the failed uploads and processing issues, that’s certainly not the experience we want for our users. We’d be happy to investigate what went wrong and work toward a resolution.

If you’re open to it, please contact our support team at support@synthesys.io, and we’ll do our best to assist you further.

We truly value your feedback—it plays an important role in helping us improve.

Rated 5 out of 5 stars

FIVE STARS!

My experience with Synthesys has been incredible! The AI voice generator is great for creating videos at work. Not to mention their AI image and video editors make everything seem more professional and polished! I highly recommend this to everyone who has to create content and is looking for great tools to do so!!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

I've been using Synthesis for a few…

I've been using Synthesis for a few years now, and I can confidently say they were among the pioneers in the industry. Today, their AI models are incredibly advanced—so realistic it's almost impossible to tell they're AI-generated. The quality has consistently improved, and the results speak for themselves. Outstanding work!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

I enjoy using this tool to make videos

I enjoy using this tool to make videos. I have not much experience and I feel like a pro when my videos are done. I love that it integrates with Canva. This is a great tool that makes my job easier creating videos and expressing my self. They offer great number of voice choices, tones and AI humans.

March 20, 2025
Unprompted review
Rated 4 out of 5 stars

Just signed up for the Humans feature…

Just signed up for the Humans feature with them. I’ve been a subscriber and early access investor over three years now. I’m happy to see they continue to improve and support their product. This is definitely a move in the right direction and I feel good spending with a company I believed in early on in their journey.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great AI tool for creating videos

I have had an amazing experience with Synthesis.io, creating courses for educational purposes with their engaging tools. Their expertise and engaging videos teach you how to use all the different techniques that are available when rendering your videos and images alike.

February 5, 2025
Unprompted review
Rated 2 out of 5 stars

It is now an awful product

I was a Synthesys-x user owning an unlimited account which worked great. Synthesys has now been turned by force into Phedra which is the same tool with very limited capacities and awful results. By the way, of course, I'm not recognized anymore with this tool, so I lost my account which cost me 147 $. And of course, I got no reply from this company after submitting a support ticket. I will not give up claiming how disapointed I am, and I will continue spreading the truth about this company until my tool is reversed into what it was and what I paid for.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

My scepticism has vanished

I must say, that initially, I was quite skeptical about the AI Avatar hype. Having seen and heard with my own eyes what‘s possible- I am simply overwhelmed and excited. Keep on the good work😃👍
5th star added after further indulging into the possibilities the SW provides, Avatars are stunningly good🚀

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Vances' Synthesis Review.

Well, synthesis voices are some of the better voices ive heard over the years. The controls over pitch, speed and adding pauses, brings an even more realistic feel to my projects. Also offering a monthly payment with full access brings their already spectacular services to more creators. I just Love it.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

I know what AI can do but I was truly…

I know what AI can do but I was truly amazed when I saw and experienced the power of the Synthesys.io
This takes story telling to a new level and with the customization available there is no end to what can be done with this product!

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

For top-class quality software

The quality of the presentation and overall software experience at synthesys is simply outstanding. I believe many who uses this program will agree that the technology is amazing and can well elevate our digital marketing endeavours in numerous ways.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

This program is Amazing

This program is Amazing. The human Avitars are so real. I will use it to promote local community events and local businesses as well. If you are at least a creative person, you will have fun with Synthesys.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

ncredible Revolution with Synthesys AI…

ncredible Revolution with Synthesys AI Humans! 🎉

I just tested Synthesys AI Humans and I'm blown away! 🚀 The platform offers super realistic digital avatars with natural facial movements and impeccable narration capabilities. 🎤✨

Plus, the ease of use is a standout feature. In just a few clicks, you can create high-quality videos without needing advanced technical skills. And the best part: with a variety of avatars and multilingual voices, you can easily reach global audiences!

💡 If you work in content creation, marketing, or just want to automate your video production with professional quality, Synthesys AI Humans is a solution worth checking out! 😍🔝

December 26, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look