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Rated 5 out of 5 stars

Had lots of questions before buying my x5 mobility scooter from Tsport. All my questions were answered almost immediately. Placed the order and delivery was as promised. We went on holiday to Bridling... See more

Rated 4 out of 5 stars

Easy to order , had slight issue with PayPal overpaying but was dealt with straight away and refund given . Also had an issue with their choice of courier DHL seem unable to deliver to the correct... See more

Company replied

Rated 3 out of 5 stars

Delivery excellent - very fast Assembly - mixed. Had great difficulty removing the battery because of a bolt apparently for transit. Handbook - terrible. several important things not even mentione... See more

Company replied

Rated 5 out of 5 stars

Delivered ontime. A great little mobility scooter. It does hills way better than any other similar sized. Assembly needs a little practical aptitude, to fix minor issues from the Chinese factory ass... See more

Company details

  1. Sporting Goods Store
  2. Construction Equipment Supplier
  3. Mobility Equipment Supplier
  4. Outdoor Sports Store

Written by the company

Long Warranty, 24/7 Customer Service, Spare parts stock, 1-2 days delivery service. We keep a large stock of electric/mobility scooters, power equipment, GYM equipment as well as SUP paddle boards and accessories. Dear customers, if you see negative reviews here, then pay attention to the accounts from which they are left, only negative reviews are left from these accounts, so we can assume that they are fake and sponsored by unscrupulous competitors. If any problems arise with the order, we are always on the buyer’s side and solve the problem in accordance with the legislation on the protection of consumer rights of the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had lots of questions before buying my…

Had lots of questions before buying my x5 mobility scooter from Tsport. All my questions were answered almost immediately. Placed the order and delivery was as promised. We went on holiday to Bridlington and have used the scooter for the first time.The performance of the scooter exceeded my expectations. Easy to transport and had really good performance,it dealt with the inclined access the seafront with ease.i would highly recommend Tsport as customer service is great and so is the x5 scooter

April 18, 2026
Unprompted review
Rated 2 out of 5 stars

Still not received my order

Still not received my order to improve use any other delivery service

March 3, 2026
T-SPORT logo

Reply from T-SPORT

Dear buyer, sorry for any inconvenience caused. As you can see on the website 10 days delivery for some accessories included accessory you ordered. Also we send an email to you confirming this including tracking number for your order

Regards
T-Sport Team

Rated 5 out of 5 stars

From ordering to receiving

From ordering to receiving, the process was fantastic. The scooter is amazing, just what I needed, after dealing with a very problematic one with a remote control. Easy to use and lightweight enough to put into my car. Highly recommended, both the company and the scooter.

February 23, 2026

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