Forgetting about the delivery by DPD, I was impressed by Simons response time enquiry about my delivery. Having had two boot scooters in the past I was hoping the YL-996 would be the answer to my pr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a superb scooter extremly reliable, light weight they seam to go forever. Really pleased with the service that was provided. They came within 2 days very well packaged very easy to unfold we ge... See more
Company replied
Scooter really good and easy to fold and strong only fault a bit noisy but great for holidays. Company service and communication excellent can’t fault them. Delivery service so very quick arrived next... See more
I cant praise the Scote-48350 and all the team at T Sport enough as i ordered this scooter on the thursday and it was delivered the following day . i had a query about off road tyres and messaged th... See more
Company details
Written by the company
T-Sport is a UK family-run business specialising in mobility scooters, powerchairs, mobility aids and genuine spare parts. Since 2019, we have been committed to offering high-quality products, competitive prices and dependable after-sales support. We maintain a large UK stock, allowing us to dispatch most orders within 1–2 working days. We also stock a wide range of spare parts, helping customers keep their mobility equipment in excellent working condition for years to come. Every enquiry is handled by our experienced technical support team via email, ensuring every conversation, photo, video and recommendation is fully documented so we can provide accurate and consistent assistance. We understand that problems can occasionally occur during shipping or with any manufactured product. When they do, we work hard to resolve every case fairly, promptly and in accordance with UK consumer protection legislation. Our goal is not simply to sell a product, but to provide long-term support throughout its lifetime. We are grateful to every customer who takes the time to leave honest feedback. Your reviews help us continue improving our products and services while giving future customers confidence when choosing T-Sport.
Contact info
Unit 16, Fleets Industrial Estate, BH15 3SU, Poole, United Kingdom
- info@t-sport.co.uk
- t-sport.co.uk
4.7
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service provided
March 26, 2026
Always there to help
Customer service was great before my purchase and after answering any questions I had quickly and made me feel important to them
March 17, 2026
Great scooter,love it
March 8, 2026
Still not received my order
Still not received my order to improve use any other delivery service
March 3, 2026
Reply from T-SPORT
Dear buyer, sorry for any inconvenience caused. As you can see on the website 10 days delivery for some accessories included accessory you ordered. Also we send an email to you confirming this including tracking number for your order
Regards
T-Sport Team
Excellent scooter
Excellent scooter. Lightweight. Perfect for the wife to use. Great service. It arrived by courier the next day. Extremely well packaged. Great scooter.
February 25, 2026
From ordering to receiving
From ordering to receiving, the process was fantastic. The scooter is amazing, just what I needed, after dealing with a very problematic one with a remote control. Easy to use and lightweight enough to put into my car. Highly recommended, both the company and the scooter.
February 23, 2026
Delivered very quick within 4days
Delivered very quick within 4days
The scooter is very sturdy which was a good plus
I’ve not used it outdoors yet but in the garden very good
February 14, 2026
Very good service
February 16, 2026
Company is so prompt and efficient.
Company's prompt and efficient delivery. Was so pleased. Would highly recommend this company. My scooter arrived the next day.
February 10, 2026
Speedy delivery and straight to my…
Speedy delivery and straight to my second floor apartment..
January 14, 2026
Excellent Service
Fast delivery, scooter was well packaged and has been very easy to use
January 13, 2026
Easy to order prompt delivery
Easy to order prompt delivery. Neat small scooter easy to assemble and use but not really had the chance to give it a good run yet
December 26, 2025
Avoid this company received item…
Avoid this company received item damaged it can happen made them aware immediately the hassle it has cost me no phone number as im sure they would be to many calls its been weeks still no resolve i mean didn't even make it out the box so in 30 days but nothing reply with excuses not sure lot of action or willing to resolve a simple problem of replacement.
also just as a reply whowever you are referring to in the below reply clearly is not me so please make sure you are correct in accusations as when trustpilot ask for prof of purchase the invoice will not say six weeks i got my refund in full from the 3rd party seller site with proof I will also summit to trustpilot the way you managed the issue was so bad the 3rd party side refunded me straight away I did not buy from you six weeks ago I brought something of you at the beginning of December...
please people see they don't even know who they are arguing and telling not to buy from then again in this review and with trustpilots trusted site when they request information I will provide this accurate information this review will be here for you to understand they are clearly arguing with anyone who brought a damaged goods from then even if not used or even made it out the box. I chose not to listen to the reviews I now here writing my own 4th time iv ever felt the need to.
December 15, 2025
Unprompted review
Reply from T-SPORT
Dear customer, thank you for your false review, which we've already reported to TrustPilot.
You purchased a pressure washer six weeks ago and returned to us claiming you damaged some parts and wanted to resolve the issue. We sent you all the required parts free of charge, after which you requested another part. We also offered to send it free of charge, but instead, you demanded an immediate refund. We kindly explained that because you were using the pressure washer for other than its intended purpose (commercial use is prohibited), we can only offer you spare parts, or you can return it to us for a full test and replacement of the required parts. After we explained to you all the possible options for solving this minor problem, you refused them all and simply started threatening our staff and demanding personal information.
We kindly ask you to never buy anything from us again.
Thank you
First class attention from the moment I…
First class attention from the moment I ordered.
December 10, 2025
Whole ordering process was very very…
Whole ordering process was very very simple and quick.
December 4, 2025
Model SCOTE-48350
Having received mine and taken it for its first test drive I can certainly recommend this scooter. It's very solidly built and feels like it will handle multiple different types of terrain. The motors feel very powerful and coped easily with a moderate incline. The claimed top speed is 8mph, but flat out in speed 3 setting the speedometer displayed 20kph, which equates to 12.5mph. That's easily the fastest one I have seen advertised. The seat is quite comfortable and the scooter feels quite stable, despite only having one front wheel. A little extra care is obviously sensible when negotiating kerbs and adverse cambers. The folding mechanism works quite well and is operated without removing any parts.
I do have a couple of criticisms however, but not enough to put me off recommending it. It is quite heavy and being disabled I think I am going to struggle to get it into the back of my car without help. It's certainly not "lightweight", as advertised. The bag hanging from the back seat is fairly pointless, unless you are just wanting to carry a small laptop. It's certainly not big enough to carry your shopping. Maybe other bags are available, but I haven't researched that as yet. The only other criticism is delivery time, and this is in no way the fault of the supplier, but solely down to the incompetence of the courier company, FedEx in this case, who took 5 days to deliver, instead of the next day delivery that was paid for.
So overall I am very happy to recommend this scooter, particularly for its speed and range, and also its build quality.
November 24, 2025
Unprompted review
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