Forgetting about the delivery by DPD, I was impressed by Simons response time enquiry about my delivery. Having had two boot scooters in the past I was hoping the YL-996 would be the answer to my pr... See more
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T-Sport is a UK family-run business specialising in mobility scooters, powerchairs, mobility aids and genuine spare parts. Since 2019, we have been committed to offering high-quality products, competitive prices and dependable after-sales support. We maintain a large UK stock, allowing us to dispatch most orders within 1–2 working days. We also stock a wide range of spare parts, helping customers keep their mobility equipment in excellent working condition for years to come. Every enquiry is handled by our experienced technical support team via email, ensuring every conversation, photo, video and recommendation is fully documented so we can provide accurate and consistent assistance. We understand that problems can occasionally occur during shipping or with any manufactured product. When they do, we work hard to resolve every case fairly, promptly and in accordance with UK consumer protection legislation. Our goal is not simply to sell a product, but to provide long-term support throughout its lifetime. We are grateful to every customer who takes the time to leave honest feedback. Your reviews help us continue improving our products and services while giving future customers confidence when choosing T-Sport.
Contact info
Unit 16, Fleets Industrial Estate, BH15 3SU, Poole, United Kingdom
- info@t-sport.co.uk
- t-sport.co.uk
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Replied to 100% of negative reviews
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Great customer service
Great customer service, able to quickly accomodate changes and on a Sunday as well! Than you.

Reply from T-SPORT
Brought the YL-985S fold up moblitiy…
Brought the YL-985S fold up moblitiy scooter
It is amazing scooter and so easy to fold and unfold , You don't need a auto unfold with this scooter
It only weights 15kg with battery removed which is great for lifting in and out the car for my wife
Its very nippy
This scooter would not be suitable for a bigger person ,I am medium person and is just right
A Little mobility scooter gem - delivered ontime
Delivered ontime. A great little mobility scooter.
It does hills way better than any other similar sized.
Assembly needs a little practical aptitude, to fix minor issues from the Chinese factory assemblers/packers. I enjoy making, fixing modifying stuff so I dissembled several parts. This appears to be the 2025 model, improved on the older version from another company. The seat is better but is fixed to the metal frame with wood screws into the naff plywood seat base. I replaced with roofing bolts and washers/nuts. A front wheel washer was missing and another was loose in the box. The 15Ah 48v battery supersedes the older 10Ah battery giving better range. This little scooter is a gem which I love working on and gives better power on hills than anything twice its price. You can also walk it uphills on low throttle to save your battery. 5 stars !
Needs instructions rewritten. Otherwise very good
Delivery excellent - very fast
Assembly - mixed. Had great difficulty removing the battery because of a bolt apparently for transit.
Handbook - terrible. several important things not even mentioned. Even now I still don't know how to operate the lights. It would make a great difference if someone at T-Sport could assemble and operate this mobility scooter and then write a handbook themselves.
Performance - mostly very good - gets up hills easily. the dual electrical and mechanical braking takes some getting used to, especially the braking effect of the throttle.

Reply from T-SPORT
Small family run business excellent service
This is a small family run business and they are extremely helpful, I had a problem with a mobility scooter i bought from here they sent me out a replacement box to send it back as I had already thrown the box away and organised a courier and did the stickers for me they couldn’t have been more helpful and are processing a full refund for me.
Rubbish manual, bad directions
The machine looks great but supplying a manual that is clearly a different model to mine, black and white diagrams that are impossible to see, a complete lack of information or even correct spelling. I haven't even used it yet due to the manual being so hard to read

Reply from T-SPORT
Excellent customer service
Excellent customer service. Response to my enquiries was almost instantaneous. The scooter is of excellent quality and fits all my requirements. Now I have my spare battery the world is my oyster

Reply from T-SPORT
Very impressive
Great correspondence throughout
From purchase to delivery
Pleased with wheelchair easy to put together no missing parts
Looking forward to use
Thanking you T Sport

Reply from T-SPORT
Excellent accommodating and helpful company
Very helpful assistant in trying to find us the perfect mobility scooter. A great price for a great mobility scooter which is light and automatically folding ideal for travelling.

Reply from T-SPORT
The product appears to be if good…
The product appears to be if good quality. The salesperson explained everything clearly and allowed me plenty of time to test-drive the scooter and consider my options.
Helpful and very patient…
Helpful and very patient management/staff. Wide range of outdoor products available.
Nice store with great prices.
A well-stocked shop with helpful and…
A well-stocked shop with helpful and friendly staff. Really lucky to have this so close to where I work.
Purchased a paddle board explorer II…
Purchased a paddle board explorer II from this company. It turned up well packaged next day delivery and when I unwrapped it the equipment was professionally packaged and gave a great first impression. Used it twice on the water now and it is an excellent piece of kit. Infact I have been back to the website today and purchased the explorer inflatable kayak seat to further enhance my already excellent experience of this equipment. Thanks T sport. Pricing is good workmanship is excellent.

Reply from T-SPORT
After purchasing two scooters from…
After purchasing two scooters from T-Sport, my spouse and I have been using them for eight months without experiencing any issues. All we did was carry out the directives. The motor and battery are as good as new!
I'll keep it short and say that this my…
I'll keep it short and say that this my favorite company in the UK! I have been using T-Sports products for the 4th year now and am very pleased with the service and quality of the products!
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