T-SPORT Reviews 

147
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast next-day delivery service and the exceptional build quality of the mobility scooters. People also find the items very lightweight, simple to fold, and effortless to transport in personal vehicles. Buyers truly appreciate the helpful guidance provided during purchase and note that the vehicles handle steep hills remarkably well. Some reviewers were not happy with delivery delays caused by external courier services or missed arrival schedules. Additionally, a few individuals mentioned minor comfort drawbacks, such as limited seat padding or slightly restricted leg room.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that the mobility scooters are... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast, next-day arrivals and... See more

Service

Users describe positive interactions with service, highlighting great communication, prompt assistance, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the products are exceptionally... See more

Quality

People report positive experiences with quality, highlighting that the product is sturdy, well-built, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forgetting about the delivery by DPD, I was impressed by Simons response time enquiry about my delivery. Having had two boot scooters in the past I was hoping the YL-996 would be the answer to my pr... See more

Rated 5 out of 5 stars

What a superb scooter extremly reliable, light weight they seam to go forever. Really pleased with the service that was provided. They came within 2 days very well packaged very easy to unfold we ge... See more

Company replied

Rated 5 out of 5 stars

Scooter really good and easy to fold and strong only fault a bit noisy but great for holidays. Company service and communication excellent can’t fault them. Delivery service so very quick arrived next... See more

Rated 5 out of 5 stars

I cant praise the Scote-48350 and all the team at T Sport enough as i ordered this scooter on the thursday and it was delivered the following day . i had a query about off road tyres and messaged th... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

T-Sport is a UK family-run business specialising in mobility scooters, powerchairs, mobility aids and genuine spare parts. Since 2019, we have been committed to offering high-quality products, competitive prices and dependable after-sales support. We maintain a large UK stock, allowing us to dispatch most orders within 1–2 working days. We also stock a wide range of spare parts, helping customers keep their mobility equipment in excellent working condition for years to come. Every enquiry is handled by our experienced technical support team via email, ensuring every conversation, photo, video and recommendation is fully documented so we can provide accurate and consistent assistance. We understand that problems can occasionally occur during shipping or with any manufactured product. When they do, we work hard to resolve every case fairly, promptly and in accordance with UK consumer protection legislation. Our goal is not simply to sell a product, but to provide long-term support throughout its lifetime. We are grateful to every customer who takes the time to leave honest feedback. Your reviews help us continue improving our products and services while giving future customers confidence when choosing T-Sport.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.7

All reviews

(147)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service, able to quickly accomodate changes and on a Sunday as well! Than you.

November 23, 2025
T-SPORT logo

Reply from T-SPORT

Thanks Matt, always happy to help :)

Rated 5 out of 5 stars

Brought the YL-985S fold up moblitiy…

Brought the YL-985S fold up moblitiy scooter
It is amazing scooter and so easy to fold and unfold , You don't need a auto unfold with this scooter
It only weights 15kg with battery removed which is great for lifting in and out the car for my wife
Its very nippy
This scooter would not be suitable for a bigger person ,I am medium person and is just right

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

A Little mobility scooter gem - delivered ontime

Delivered ontime. A great little mobility scooter.
It does hills way better than any other similar sized.
Assembly needs a little practical aptitude, to fix minor issues from the Chinese factory assemblers/packers. I enjoy making, fixing modifying stuff so I dissembled several parts. This appears to be the 2025 model, improved on the older version from another company. The seat is better but is fixed to the metal frame with wood screws into the naff plywood seat base. I replaced with roofing bolts and washers/nuts. A front wheel washer was missing and another was loose in the box. The 15Ah 48v battery supersedes the older 10Ah battery giving better range. This little scooter is a gem which I love working on and gives better power on hills than anything twice its price. You can also walk it uphills on low throttle to save your battery. 5 stars !

July 15, 2025
Rated 3 out of 5 stars

Needs instructions rewritten. Otherwise very good

Delivery excellent - very fast
Assembly - mixed. Had great difficulty removing the battery because of a bolt apparently for transit.
Handbook - terrible. several important things not even mentioned. Even now I still don't know how to operate the lights. It would make a great difference if someone at T-Sport could assemble and operate this mobility scooter and then write a handbook themselves.
Performance - mostly very good - gets up hills easily. the dual electrical and mechanical braking takes some getting used to, especially the braking effect of the throttle.

June 22, 2025
T-SPORT logo

Reply from T-SPORT

Thank you for your feedback, it is very important for us. Now our team is working on updating the manual instructions so that it is more detailed and understandable for the user.
We are always online and will be happy to answer your questions, we have also filmed quite a few videos where we answer your questions.
As for turning on the light: while the scooter is on, turn the key in the ignition again and the light will turn on

Rated 5 out of 5 stars

Small family run business excellent service

This is a small family run business and they are extremely helpful, I had a problem with a mobility scooter i bought from here they sent me out a replacement box to send it back as I had already thrown the box away and organised a courier and did the stickers for me they couldn’t have been more helpful and are processing a full refund for me.

June 16, 2025
Unprompted review
Rated 3 out of 5 stars

Rubbish manual, bad directions

The machine looks great but supplying a manual that is clearly a different model to mine, black and white diagrams that are impossible to see, a complete lack of information or even correct spelling. I haven't even used it yet due to the manual being so hard to read

June 3, 2025
T-SPORT logo

Reply from T-SPORT

Sorry if the manual was not clear enough for you, we will definitely consider this carefully and resolve it, but for now we are happy to answer any questions that arise about your product. As soon as we receive an updated version of the manual, we will immediately contact you to send it asap

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Response to my enquiries was almost instantaneous. The scooter is of excellent quality and fits all my requirements. Now I have my spare battery the world is my oyster

May 23, 2025
T-SPORT logo

Reply from T-SPORT

Thank you Karen :)

Rated 5 out of 5 stars

Very impressive

Great correspondence throughout
From purchase to delivery
Pleased with wheelchair easy to put together no missing parts
Looking forward to use
Thanking you T Sport

May 26, 2025
T-SPORT logo

Reply from T-SPORT

Thank you Lynne :)

Rated 5 out of 5 stars

Purchased a paddle board explorer II…

Purchased a paddle board explorer II from this company. It turned up well packaged next day delivery and when I unwrapped it the equipment was professionally packaged and gave a great first impression. Used it twice on the water now and it is an excellent piece of kit. Infact I have been back to the website today and purchased the explorer inflatable kayak seat to further enhance my already excellent experience of this equipment. Thanks T sport. Pricing is good workmanship is excellent.

August 11, 2024
T-SPORT logo

Reply from T-SPORT

Thank you very much for your kind words Jason! 🙏 We work hard and put our soul into every product we produce 😌

Rated 5 out of 5 stars

After purchasing two scooters from…

After purchasing two scooters from T-Sport, my spouse and I have been using them for eight months without experiencing any issues. All we did was carry out the directives. The motor and battery are as good as new!

July 29, 2024

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