T2 Merchant Solutions Reviews 80

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

T2 have charged me double the terminal rental for 4 years (the length of my contract) Despite several phone calls, I had nothing but empty promises from Tim and Tom. It’s cost me £1400 in overcharge... See more

Rated 5 out of 5 stars

T2 have provided services to all of our shops. Including; electricity supply, card Payments, water, phone & broadband, mobiles and water. They have been there every step of the way and have helped wit... See more

Rated 5 out of 5 stars

Very helpful and knowledgeable team. The boys went to great lengths to make sure we have the best suitable card terminals for our business. Swiftly dealt with our old providers helping to sort out t... See more

Rated 5 out of 5 stars

1: they found my business good deal. 2: THEY sorted swapping suppliers with minimal input from me. 3: always answers the phone or call back quickly. 4: have sorted the few problems that I have had... See more

Company details

  1. Card Processing Service
  2. Energy Supplier

Written by the company

T2 provides a traditional face-to-face brokerage services and real business savings on Merchant Services, Electricity Gas, Water and Phone & Broadband. Save up to 87% with no hidden costs and a simple hassle free transition.


Contact info

3.5

Average

TrustScore 3.5 out of 5

80 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unresponsive

Unresponsive. Sales team sell you, but then vanish when needed.
Thankfully Im changing suppliers after 7 months with these.
Tip, never take a cold call at work, make an appointment and look into their reviews, it saves a whole lot of stress.

July 14, 2023
Unprompted review
Rated 1 out of 5 stars

Do not trust this company at all

Do not trust this company at all, one day they came into the shop to introduce themselves, then we agreed, we start working on the project then they disappeared for 2 weeks,after several unresponsive calls they sorry,we told them if it’s happen again we are out, because its a running business we cant do without card machine or epos system, then guess what no response for another period, I sent them a cancellation email but now they are saying I need to pay whole amount of the 4 years contract.We did not use any of the service even once, we cancelled our contract with current supplier and they couldn’t activate theirs we had no card machine service for whole day in the shop and cost us a lot money.we had to call back to current company to open back our account.
No service provided except they tried to set up then they disappeared. It’s scam, dom’t even try

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

dont trust these people

dont trust these people. we have had same experience as others. never cancelled existing suppliers, so now we are paying double. will never call you back and totally unwilling to help. STAY WELL CLEAR
Andy

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

tim t2

excellent first class service A1+++++++++++++++
highly recommend
great machine easy to use and very affordable

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Number 15 cafe

T2 have supported me from the beginning of starting my business and continue to be a great help today. They take all the stress out of finding the best deals for all of my utility bills and I am very satisfied with the card terminal. I am always able to to get in touch when I have a problem. I would highly recommend their services.

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

T2 have been there for us every step of…

T2 have been there for us every step of the way and have explained everything clearly. Our Epos and card payments have saved us money and time and the support service is the best we have experienced through the years. Keep up the good work.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

We are very happy with T2Merchant…

We are very happy with T2Merchant Solutions… especially with the set up of the POS system… we are very grateful for the fantastic Customer Service we received in helping us to use the system. We absolutely recommend T2Merchant Solutions

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Action Needed. We needed T2's support this morning as…

We needed T2's support this morning as our card machine was not working due to an update. We contacted there support phone number and they already had a message telling us what to do with our card machine to re-set it. 1 minute later we were up and running. Plus we had a phone call from T2 straight after to check we were all ok. First Class Service.
Gary.

February 3, 2023
Unprompted review

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