T2 Merchant Solutions Reviews 80

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

T2 have charged me double the terminal rental for 4 years (the length of my contract) Despite several phone calls, I had nothing but empty promises from Tim and Tom. It’s cost me £1400 in overcharge... See more

Rated 5 out of 5 stars

T2 have provided services to all of our shops. Including; electricity supply, card Payments, water, phone & broadband, mobiles and water. They have been there every step of the way and have helped wit... See more

Rated 5 out of 5 stars

Very helpful and knowledgeable team. The boys went to great lengths to make sure we have the best suitable card terminals for our business. Swiftly dealt with our old providers helping to sort out t... See more

Rated 5 out of 5 stars

1: they found my business good deal. 2: THEY sorted swapping suppliers with minimal input from me. 3: always answers the phone or call back quickly. 4: have sorted the few problems that I have had... See more

Company details

  1. Card Processing Service
  2. Energy Supplier

Written by the company

T2 provides a traditional face-to-face brokerage services and real business savings on Merchant Services, Electricity Gas, Water and Phone & Broadband. Save up to 87% with no hidden costs and a simple hassle free transition.


Contact info

3.5

Average

TrustScore 3.5 out of 5

80 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Well worth going with T2

1: they found my business good deal.
2: THEY sorted swapping suppliers with minimal input from me.
3: always answers the phone or call back quickly.
4: have sorted the few problems that I have had (through my own mistakes) quickly and thoroughly.
5: have periodically checked on us if we haven't been in touch.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful

I have made good savings on my transactions with T2 , it's very useful to be able to phone and get help and advice immediately if need be.
Fully recommend

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Been with them for years, never had any problems. They respond quickly to any technical or other issues. Highly recommended.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

T2 make everything really easy

The guys at T2 make everything really easy. They did what they said they would do and got me some great rates. I would definitely recommend them to any business looking to change.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

I have been using T2 for nearly 4 years…

I have been using T2 for nearly 4 years and have been really happy with their service and pricing. Highly recommend.

January 24, 2023
Unprompted review
T2 Merchant Solutions logo

Reply from T2 Merchant Solutions

Thank you Margaret for the positive review. With our UK support team always on hand to help we are glad we can make you happy!

Rated 5 out of 5 stars

Very helpful

Very helpful, always polite and professional. Would definitely recommend.

January 24, 2023
Unprompted review
T2 Merchant Solutions logo

Reply from T2 Merchant Solutions

Thank you for the five star review Chris. We are always on hand if you need one of the team. 02394 31 90 90.

Rated 5 out of 5 stars

Great Team. Been with T2 for four years

Been with T2 for four years, great company to deal with and quick service. Just resigning with them again. Highly recommend.

January 23, 2023
Unprompted review
T2 Merchant Solutions logo

Reply from T2 Merchant Solutions

Thank you for the review Paul, we look forward to working together for many more years!

Rated 5 out of 5 stars

T2 have been fantastic

T2 have been fantastic, I originally changed from Clover to Valitor when I first met Tim and Tom and saved loads on my transaction charges. Not being happy to stand still T2 came back to me and i then went with T2 and again made savings on my transaction charges. The rates for the terminal are very competitive and I would definitely recommend you speak to the guys at T2. Great Service and customer support!

January 20, 2023
Unprompted review
T2 Merchant Solutions logo

Reply from T2 Merchant Solutions

It has been a pleasure working with you over the years and thank you for the fantastic review. We will share your review with our support team.

Rated 5 out of 5 stars

A Competitive and Professional Company.

A Competitive and Professional Company.
I've been with them for a number of years and have always found them to be approachable and reliable.

January 19, 2023
Unprompted review
T2 Merchant Solutions logo

Reply from T2 Merchant Solutions

Thank you Paul for the review and we are always here either on the end of the phone or with your dedicated account manager.

Rated 1 out of 5 stars

Totally disappointed with T2

Totally disappointed with T2. Been waiting over 5 months for the repayment of the cancellation of our old card machine to switch to T2 after nothing but broken promises from Tom to say the payments would be made. Always loads of excuses and other people blaming for the non payment.
A total unprofessional service.
I would never recommend this firm to anyone else again.
Tom was really good at the sales pitch and convinced me to change companies but truly regretting this decision.
At first I thought this was a good swap but by god it is so unprofessional

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

3 years and still happy with T2

We have worked with T2 for 3 years now and wouldn't hesitate in recommending them for all your merchant services, telephone, broadband and utility bill requirements. A one stop shop that saves you money with personal service. Looking forward to our shiny new wireless touchscreen card terminal!

August 10, 2021
Unprompted review
Rated 2 out of 5 stars

Messages ignored. Phone calls didn’t happen.

I changed my terminal over to Valitor after a chance visit to my shop. When I took out the contract I explained I would need to upgrade it for when I’m on the road so it didn’t rely on WiFi. Well, that time came and I asked for this to be done. My phone call never happened, messages were ignored and I have had to do it myself. The card machine is great, but that’s about all that is.The company has since been intouch and offered to pay me to retract this review.

July 27, 2021
Unprompted review
T2 Merchant Solutions logo

Reply from T2 Merchant Solutions

Whilst we appreciate your review we are no longer partnered with Valitor and haven't been for many months. We would have appreciated a phone call or email to the office so that one of the team could have assisted you. Unfortunately due to the pandemic the sales representative you dealt with had been furloughed. Please do get in contact with the office on 02394 319090 and we will happily discuss this further.

Rated 3 out of 5 stars

It's OK

Good card terminal, next day payment which is great frees the shop up to make orders quicker. Although having consistent issues with the card reader that's slowing up the customer exchange.

July 13, 2021
Unprompted review

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