Express Tablecloths & Textiles Ltd Reviews 233

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We'd like to say a huge thankyou to express tablecloths & textiles lmt . We just ordered a made to measure tablecloth , and then napkins , both orders arrived quickly , and exactly what... See more

Company replied

Rated 5 out of 5 stars

A big thankyou to Express Tablecloths & Textiles. After having searched suppliers to provide an usual shaped dining table for a tablecloth to fit - I contacted Express to ask for help. 5 stars is not... See more

Rated 5 out of 5 stars

Lovely product delivered in double quick time. Custom made crushed velvet tablecloth looks lovely on my circular dining table and perfect for Christmas. Dimensions necessitated a join which was very w... See more

Company replied

Rated 5 out of 5 stars

I’ve just had one of those ‘rare’ experiences where the help and care I was given was utterly amazing when ordering a tablecloth from Express Tablecloths & Textiles. I spoke to a gentleman called Al... See more

Company details

  1. Decoration and Interior Design Store
  2. Manufacturing Service

Written by the company

Express Tablecloths & Textiles Ltd is a Manchester based family run business with a combined experience of more than 50 years in textile manufacturing. Our family business work tirelessly to deliver a seamless and impeccable service. We are committed to each other due to our strong family bond which enables us to work effortlessly as a team. As a family we work hard to keep our promise to maintain our high standards. Our business aim and main objectives are to offer customers High Quality Table Linen that is bespoke and made to measure, which we will work together to manufacture and deliver straight to you from our factory.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a truly brilliant company

What a truly brilliant company. So amazingly helpful on tablecloth size required. Unfailingly informative, friendly and efficient . Super swift delivery. Nothing is too much trouble. We have bought three tablecloths from them recently and they have all been brilliant. Quality is top notch. Highly recommended.

December 6, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Excellent service

Excellent service! I made a mistake when making my initial order however Alan was wonderful at sorting this out for me quickly and professionally. Delighted with both the service they provided and the quality of the end product. Great job!

November 30, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Well done express tablecloths and textiles

We'd like to say a huge thankyou to express tablecloths & textiles lmt .
We just ordered a made to measure tablecloth , and then napkins , both orders arrived quickly , and exactly what we ordered , at a reasonable price
We will definitely order from this company again , and will highly recommend them to other people .
Wayne Cox and Lindsey Ringer

November 30, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Great customer service and quality products

Great customer service. We bought a beautiful rose damask table cloth in Sandalwood. Colour true to photos on web. Excellent quality and finish. Delivery was very quick with our order arriving within 48 hours. We also bought a table guardian which was the wrong size. Quickly rectified. Will buy again.

November 22, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Fantastic company with exceptional tablecloths

This company goes above and beyond to despatch a high quality product to exacting standards.
Superb communication all the way through the order process and very quick to despatch.
Great value for money. Their tablecloths are extremely well made.
I will most definitely be buying from Express Tablecloths again in the future.

November 14, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Fabulous response to a problem.

I ordered a new made to measure tablecloth one afternoon and was astonished that it arrived within 24 hours. Unfortunately, I could not remove some creases so contacted the firm and included a photograph. I received an almost immediate reply with an apology and promise of an upgraded product. The replacement arrived the following day in perfect condition and the company also added a couple of sets of free napkins.

Great to receive such brilliant service when ting go slightly wrong. I will certailny use the company again.

November 10, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Great helpful service and quick…

Great helpful service and quick turnaround for custom made table cloth.
Highly recommend!

November 1, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Lovely New Christmas Table Linen

Great customer service and amazingly fast order fulfilment and delivery. I am thrilled with my new made-to-measure Christmas table cloth and napkins.

November 7, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 4 out of 5 stars

Received order the day after placing

Received order the day after placing. Unfortunately tablecloth was wrong size. After one email they apologised and issued a new one which again was received the day after. Excellent customer service and excellent quality.

November 6, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We pride ourselves on quality products and customer service. We really appreciate your review.

Rated 5 out of 5 stars

Event Round Tablecloths

From discussing and ordering samples online to placing the final order and taking delivery; the process has been easy throughout with attentive and friendly service, where nothing was too much trouble. They went above and beyond to fulfil our order and the delivered product is of great quality.

October 18, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

Good Customer Service

I found Express Tablecloths extremely helpful during my purchase. Very quick delivery.

October 10, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

Excellent company for price quality and…

Excellent company for price quality and service, definitely recommend

October 11, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

If I could give them 10 stars I would ...

Absolutely fabulous customer service. I called them before placing an order just to check what kind of hems I should choose and Ali was so so helpful. I chose standard shipping and my runners arrived the next morning. They were beautiful but sadly the fabric didn't lie flat on the table. I called Ali and he made more in a different fabric (without me asking) and expedited delivery so they arrived the next day all at no charge. Honestly - if they made everything else I use clothes, household goods, cars ,,, they would be my one stop shop.

October 4, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

Excellent company with wonderful

Excellent company with wonderful. customer service. I ordered 3 different tablecloths one of which was the wrong colour by mistake. They were really helpful and were very happy to put it right for me. All I needed to pay for was the postage. The replacement is perfect thank you.

September 7, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

I ordered some napkins

I ordered some napkins which arrived today. They were not expensive but still a nice quality. The company also gave me extra napkins as a goodwill gesture. Much appreciated.

September 6, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

Fantastic customer service

I made an error on my measurements and Express Tablecloths sent me a second tablecloth only charging for the extra few centimetres and delivery. Excellent customer service!

August 30, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind words. We really appreciate it.
We are always happy to help in any way we can.
Making our customers happy is our main priority.

Rated 5 out of 5 stars

Outstanding

Outstanding: prompt and accurate service. Ordered on Monday morning, delivered on Tuesday morning, exactly as ordered, and from a UK company.

August 15, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

A wonderful company

A wonderful, attentive company. The product I had ordered was out of stock. They contacted me promptly, worked to understand my needs. They offered an excellent alternative and dispatched as a high priority item, as they knew it was for my son’s wedding.
Order was with me within 26 hours of their follow up call. Very personal and caring service. Highly Recommended

August 8, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Congratulations to your son on his wedding. Best wishes from us all from Express Tablecloths.

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

We bought four table cloths for general use

We bought four table cloths for extending table so two sizes. Amazing quality and sensible prices . Made to measure and delivered within 48 hours on standard delivery . Looking forward to Christmas selection.
Highly recommended.

August 3, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

Rated 5 out of 5 stars

Ordered an outdoor large round…

Ordered an outdoor large round tablecloth . This was made to measure . When it arrived I was so pleased with the design and quality of the wipe clean product. When I put it on the table I noticed a small flaw so I contacted them and there customer service was excellent , our problem was resolved with no issue, would highly recommend .

July 27, 2023
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

We are pleased to hear that you were happy with the service that you received. Thank you for your kind words, we really appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look