Express Tablecloths & Textiles Ltd Reviews 233

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We'd like to say a huge thankyou to express tablecloths & textiles lmt . We just ordered a made to measure tablecloth , and then napkins , both orders arrived quickly , and exactly what... See more

Company replied

Rated 5 out of 5 stars

A big thankyou to Express Tablecloths & Textiles. After having searched suppliers to provide an usual shaped dining table for a tablecloth to fit - I contacted Express to ask for help. 5 stars is not... See more

Rated 5 out of 5 stars

Lovely product delivered in double quick time. Custom made crushed velvet tablecloth looks lovely on my circular dining table and perfect for Christmas. Dimensions necessitated a join which was very w... See more

Company replied

Rated 5 out of 5 stars

I’ve just had one of those ‘rare’ experiences where the help and care I was given was utterly amazing when ordering a tablecloth from Express Tablecloths & Textiles. I spoke to a gentleman called Al... See more

Company details

  1. Decoration and Interior Design Store
  2. Manufacturing Service

Written by the company

Express Tablecloths & Textiles Ltd is a Manchester based family run business with a combined experience of more than 50 years in textile manufacturing. Our family business work tirelessly to deliver a seamless and impeccable service. We are committed to each other due to our strong family bond which enables us to work effortlessly as a team. As a family we work hard to keep our promise to maintain our high standards. Our business aim and main objectives are to offer customers High Quality Table Linen that is bespoke and made to measure, which we will work together to manufacture and deliver straight to you from our factory.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic customer service

Very professional, extremely helpful and thorough company. I made several enquiries and received very prompt answers via email and then a phone call to follow up. Carol checked details and the tablecloth was dispatched on the day of order arriving in time for my event despite the extremely short timeframe. I wouldn't hesitate to use this company again or to recommend it to others. Thank you very much.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

I ordered a made-to-measure tablecloth on 6 December and it was shipped out the same day. In between the order and shipping I was very surprised to receive a telephone call explaining that what I had ordered may not be possible but we talked it through and quickly sorted things out. In this all-digital and remote communication age I was delighted and very impressed to be able to talk to you in person. The tablecloth was delivered the next day and is lovely. Brilliant customer service all round!

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Less than an hour from ordering to despatch!

Placed an order online for a large custom size tablecloth at 15:12 on 21st December, paying for express delivery. Had a message from UPS within the hour to say my order was on its way! I'll admit I was concerned that it was too fast for it to be a quality job but I needn't have worried, the tablecloth arrived at 10:00am the next day, pristine white and neatly hemmed. That has to be the fastest turn around ever on an order - top job! I would certainly use them again but next time I would try and visit the premises in person if that's an option, to choose the fabric as the polyester one I chose probably wouldn't have been my preference, but that's the drawback of ordering online without getting a sample first. I would certainly recommend this company - they even took the trouble to phone after the order showed as delivered to make sure I had indeed received it alright.

December 22, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review Carolyn, we really appreciate it. We are pleased to hear that you were happy with your product and the service you received. We do have a collection from our Manchester warehouse option, you are very welcome to come and view our range of fabrics. We also offer free fabric samples on our website too. Wishing you and your family a very Merry Christmas.

Rated 5 out of 5 stars

Amazing Service and a pleasure to deal with

Alan was a absolute pleasure to deal with - he has helped me to amend my measuring mistake and I couldnt ask for better service and quality.

December 9, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review, we really appreciate it.

We are always more than happy to help our customers to the best of our abilities as making customers happy is our number one priority.

Wishing you and your family a very Merry Christmas.

Rated 5 out of 5 stars

HIGH QUALITY PRODUCT AND AMAZING CUSTOMER SERVICE

Yesterday morning I finally got around to trying to get a tablecloth for my awkward sized table, having failed in all the usual outlets. The gentleman I spoke to couldn’t have been more helpful and I was assured my tablecloth would be with me the next day. Less than 24 hours later and it’s already on my table!! Unbelievable customer service and in addition, I’m delighted with the beautiful, heavy quality of the fabric and incredibly neat edging. I’d highly recommend this fantastic company.

December 7, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your lovely comments Lynda, and to call to say that personally was a fantastic start to the day. I am very pleased that you are happy with your purchases. Thank you for choosing Express Tablecloths. Wishing you and your family a very Merry Christmas.

Rated 5 out of 5 stars

Super fast service, top quality.

Lovely product delivered in double quick time. Custom made crushed velvet tablecloth looks lovely on my circular dining table and perfect for Christmas. Dimensions necessitated a join which was very well done. Also ordered a standard tablecloth a week earlier which is very good quality and arrived very quickly. Top marks.

December 6, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review Diane. We really appreciate it.
We are pleased to hear that you are happy with your purchase.
Wishing you and your family a very Merry Christmas.

Rated 5 out of 5 stars

very friendly and proffesional service

very friendly and proffesional service. After discussing fabric over the phone I placed my order on their advice. I needed the cloth within the week. I ordered on the Friday and had my cloth here by the Monday. Was used on Saturday for an exmas meal for 10 people. Obviously a few marks were made . I put it in the wash and it has come out completly clean. Even the red wine and gravy , Thank you very much.

December 4, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review, Carol. We are really pleased that you are happy with your purchases. I hope you had a lovely family meal. Wishing you and your family a very Merry Christmas.

Rated 5 out of 5 stars

Above and beyond

Finding somewhere that I could purchase a made to measure tablecloth from, was a lot harder than I expected, but Express Tablecloths offered exactly what I required. Ordering was easy and delivery was really prompt. Unfortunately my first order arrived but it was the wrong length. I contacted ET&T and they immediately responded and within less than an hour a new cloth was despatched to me arriving the very next day. It really is a testament to the company in how they dealt with the order going wrong that makes them stand out as being an excellent company and one I woudl not hesitate to recommend. The cloth is perfect and of great quality too - I would highly recommend.

December 1, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you so very much for your kind words.
Customer service is extremely important to us. I am happy you were pleased with our service and products, thank you again for your comments.

Rated 5 out of 5 stars

If you need a tablecloth - get it from this company

Ordered 3 standard size tablecloths on Wednesday evening, Immediate confirmation. Arrived 2 days later on Friday morning using standard delivery. Ivy leaf and damask rose were excellent quality (thick material). Premium plain was thinner (and cheaper) but still good quality. Reviews say it all - great experience and wouldn't hesitate to recommend

December 2, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review, we really appreciate it. We are pleased to hear that you are happy with your order. Wishing you and your family a very Merry Christmas from us all.

Rated 5 out of 5 stars

Supporting British manufacturers

looking for a tablecloth for our larger than usual table I came across "Express Tablecloths and textiles" online.
Web site easy to use with great choice of textiles and colours. They cater for unusual sizes so was able to order perfect size for our table at a very reasonable price. Even answered a query via text on Sunday
Ordered Monday, delivered Wednesday.
Five star service and a BRITISH family company.
What's not to like !!!

October 26, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you Rocket for your positive comments it is much appreciated.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Promptly answering my query and turn around of order within a couple of days. It was only a small order but they even went as far as putting in a couple of extra pieces as a gift. 🌟🌟

October 24, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you Chanda for your kind words. We pride ourselves on quality and customer service. Please you liked your gift.

Rated 5 out of 5 stars

Excellent service

Excellent service, staff very approachable I highly recommend

August 29, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review Chan. We really appreciate it.
I am pleased to hear that you were happy with the service your received. I hope you have a lovely day.

Rated 5 out of 5 stars

Outstanding service from Express…

Outstanding service from Express tablecloths.
Spoke with Carol on Tuesday giving dimensions of fabric required for tablecloth and runner. Arrived Thursday afternoon!! Seamstress has done a lovely neat and tidy finish, no bits of cotton left on fabric. Extremely happy with my purchase. Highly recommend
this company. Thank you!

August 25, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review Linda, we really appreciate it.
We are pleased to hear that you were happy with your order.
I hope you have a lovely day.

Rated 5 out of 5 stars

Very excellent service staff is very…

Very excellent service staff is very easy going and polite the quality of the fabric and materials is very very very good and outstanding also immaculate do recommend you get in touch and try them out trust me you won’t be disappointed 5 star service

August 19, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you so much for your comments Micky. We pride ourselves quality and service so it is fantastic to get such positive feedback.

Rated 5 out of 5 stars

Service and quality second to known

Excellent and prompt service with a very good quality tablecloth. I would not hesitate to recommend this company

August 18, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you Roger for your kind words. We pride ourselves on quality products and service.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, quick delivery and quality in products. Will definitely order again from this company and recommend

August 16, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you Tess it means a lot to us that your comments are so positive.

Rated 5 out of 5 stars

Excellent service friendly staff highly…

Excellent service friendly staff highly recommend

August 15, 2022
Unprompted review
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Reply from Express Tablecloths & Textiles Ltd

Thank you Shar. We appreciate your comments as we pride ourselves on quality and service.

Rated 5 out of 5 stars

GREAT PRODUCTS AT A GREAT PRICE AND A…

GREAT PRODUCTS AT A GREAT PRICE AND A SPEEDY DELIVERY. VERY HAPPY WITH MY PURCHASE. A+.

August 14, 2022
Unprompted review
Express Tablecloths & Textiles Ltd logo

Reply from Express Tablecloths & Textiles Ltd

Thank you for your kind review.
We really appreciate it.

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