I am just getting back into course fishing especially carp, and bought 3 shimano rods @ reels after discussions with the staff. They arrived swiftly and were packaged extremely well so no damage ( n... See more
Company replied
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See what reviewers are saying
I ordered a set of Sonik SKS alarms from Tackle Fanatics on 31st May, cancelling an order with another company who couldn't deliver until the end of July. Not only were they delivered the next day at... See more
Company replied
Fantastic service!! Excellent communication and very helpful when I phoned them up!! easy to use ordering site!! And delivery was in less then 24hours from when I placed the order and was well packed... See more
Company replied
Another fantastic buyer experience trouble free and the cheapest by far in the country. Purchased two spare spools for my Fox Eos 10000fs and a Fox Camolite 3up 2down 12' rod hold-all. All the items w... See more
Company replied
Company details
Information provided by various external sources
Tackle Fanatics offers a huge choice of tackle & bait, fantastic value - and outstanding customer service.
Contact info
E5 Barwell Business Park, Leatherhead Road, KT9 2NY, Chessington, Surrey, United Kingdom
- 0208 949 3307
- customerservices@tacklefanatics.co.uk
- tacklefanatics.co.uk
5.0
Excellent
332 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No worries
I found this company a pleasure to buy from. They carry a good stock and found their website easy to use. I opted for a finance package which was straight forward to complete and took no time to get a decision. Good communication followed and I received my goods the next working day. I would have no hesitation using them again.
October 20, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Mark, its been a pleasure dealing with you too, glad you enjoyed your experience with us. We are thrilled to hear you found our website and finance packages straightforward & swift to utilize; plus you had plenty of stock to choose from, were kept up to date with the progress of your order, and you received your goods swiftly. We hope to deal with you again soon and would like to thank you for taking the time to leave us feedback. Tight lines, Duncan
Great service
Delivery was spot on time and really pleased with
the reel I had purchased.
will be buying from tackle fanatics again with out a doubt.
October 10, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Matthew, its brilliant to hear you had such a great experience with Tackle Fanatics; we aim to please all our customers and deliver quality second hand products swiftly. We are pleased you will be dealing with us again and would like to thank you for your custom and positive feedback. Tight lines, Duncan
great company
I have used this company a few times now they always take the time to talk to you and give you what you need weather you are spending £5 or £500
they also do finance witch is really handy if your a carp angler as the big thi ngs are getting exspensive these days
regards graham Morey Edinburgh
October 9, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Graham, its been a pleasure dealing with you. Great to hear you hold Tackle Fanatics' customer service in such high esteem; we are always on hand to offer sound, friendly advice to all our customers however much they are spending. We hope to deal with you again soon. Tight lines, Duncan
Great Service.
Excellent communication, Fantastic next day delivery & great prices. What's not to like. Would recommend anytime.
October 9, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Peter, many thanks for purchasing some rods from us recently. Glad you rate our service and prices so highly, we always do our best to keep our customers satisfied. Thanks for taking the time to leave us feedback and for the recommendation. Tight lines, Duncan
great service
I bought a wychwood bedchair from tackle fanatics, excellent price, next day delivery at excellent rate ,,,I was so impressed the next day i looked at their site again,
This time i bought a waverunner shuttle bait boat, ( used ) I e mailed them a question , got an instant reply,, Then bought it,,, same again next day delivery,,,
would highly recommend to both my friends !!!! cant rate them highly enough in my opinion from these 2 transactions , 10/10
October 3, 2016
Unprompted review
Reply from Tackle Fanatics
Hi John, many thanks for purchasing a bed and boat from Tackle Fanatics. We are thrilled to hear you were so impressed with our customer service, prices and delivery facility. It was a pleasure to deal with you John and we hope to hear from you again soon. Thank you so much for your kind words, business and star rating. Tight lines, Duncan
quality service
I have been purchasing from tackle fanatics for about 5 years now and have always had excellent customer service, the couple of times it has not been up to there high standards they have more than made up for it.
Duncan and the chaps are quality.
5 stars
September 30, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Unhappy, glad to hear you've had a pleasant and satisfying shopping experience with Tackle Fanatics over the years. We always strive to keep our customers happy, rectify any issues and delivery excellent customer service. Many thanks for the compliments, we think you're 'quality' too and hope you can now change your name to 'Happy'. Tight lines, Duncan
Good Prices
Tacklefanatics are a great company to deal with.
Always a great selection of fishing gear at great prices and are highly recomended!!
September 18, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Stuart, you've been a highly valued customer of Tackle Fanatics online & in store for some time now and we very much appreciate your business. Glad you rate our selection of tackle and prices so highly. Thanks for the feedback, recommendation and 5* rating. We hope to deal with you again soon. Tight lines, Duncan
Top class online outlet at very reasonable prices
I can not not say a bad word a outs tackle fanatics always as described and alway on time what more can you ask for.
September 15, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Christopher, thanks for your recent purchase, we are very glad you have been so happy with our service. Thanks for the feedback and 5* rating. Tight lines, Duncan
as usual a faultless transaction
another tackle bargain from this company delivered in a day from start to finish was so easy payed other the phone this time as ordered items that way, polite professional staff with a good knowledge of what they are selling will definitely be using again
September 13, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Stuart, it was great dealing with you, I'm glad you were so impressed by our prices and professional customer service. We would like to wish you lots of luck and tight lines on your next fishing session. Regards, Duncan
Wouldnt shop anywere else
Love this site best deals really happy with my stuf wouldnt shop anywere else thats a fact cheers guys
September 8, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Colin, many thanks for your kind words, your feedback and custom is much appreciated. Tackle Fanatics aim to offer the best deals, customer service and web experience around, so its great to hear you rate us so highly. Tight lines, Duncan
Received items really fast and perfect quality. Thx!
A correct shop.will buy again!
September 5, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Bobby, glad you enjoyed shopping with Tackle Fanatics and received your items in a prompt manner. We hope you deal with us again soon. Good luck with your new tackle. Tight lines, Duncan
Excellent Service
First time using Tackle Fanatics service excellent communication brilliant arrived when promised basically did what it said it would will definitely be back.
September 2, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Robert, thanks for dealing with Tackle Fanatics. We always do our best to offer top notch customer service, communication and a swift delivery facility. We hope you come back soon. Good luck with your new rods and reels. Tight lines, DH
ATT Alarms
Goods were fantasic but deliver was poor did not call home address but left at pick up point smile away from but cannot fault the goods
September 1, 2016
Unprompted review
Reply from Tackle Fanatics
Hi, we are delighted you were happy with your goods, but its a shame you didn't receive your order as expected. UPS do normally attempt at least once to deliver our orders to the designated address, and if the receiver isn't in they will take it to a UPS Access Point so it can be picked up at their convenience. Thanks for dealing with Tackle Fanatics and for leaving us feedback. Good luck and tight lines, Duncan
Bad service
This is the first and last time I shop here sends something other than what I have ordered and lacked contact with the seller
August 16, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Michael, I am sorry you had a bad experience with us, this is very unusual. We always try and contact the customer when an item is out of stock to either offer a refund or an upgrade as a way of compensation. As I cant see you surname I am unable to look into your order to try and get to the bottom of any issues you had. Please feel free to call me on 0208 949 3307 or email info@tacklefanatics.co.uk and I will do my best to assist you in any way possible. Tight lines, Duncan
Excellent service, fast and great price
Ordered a set of rods, arrived next day, well packaged and able to track the parcel 5* service.
August 14, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Graham, thanks for purchasing your Shimano rods from Tackle Fanatics - hope they've landed you a few 'chunks' already. Its been great dealing with you, we are delighted you were so pleased with our delivery service and packaging. Many thanks for the 5* rating and the feedback. Hope to hear from you again soon in the not too distant future. Tight lines, Duncan
Nash Bivvy
orderd this item from tackle fanatics have used them before with no problems once again all I can say is highly recommended first class service once again excellent communication throughout
August 6, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Billy, its been a pleasure dealing with you, your feedback and repeat custom is highly valued. Tackle Fanatics strive to offer high quality customer service to all our customers and its great to hear you enjoyed using us. We would like to wish you lost of luck on your next angling session and hope to deal with you again soon. Tight lines, Duncan
Order cancelled by Tackle Fanatics
Item ordered and paid for through PayPal, Order was cancelled and refunded without any communication from Tackle Fanatics
August 1, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Michael, sorry that the item you ordered was out of stock, we don't often have many issues and always endeavour to contact our customers to offer alternatives. I have tried calling you a few times to apologise but couldn't get a response. Please feel free to call me on 0208 949 3307 and I will be more than happy to try and work something out for you as a way of compensation for the mix up with your last order. Regards, Duncan
If my local dealer dosnt have it.
Great stockist here you buy what you cant find on the mainland (or get it alot cheaper;)
Instant refund wenn item(s) sold out. After you respond on their email noticing you the item is sold out youll recieve a message real fast that your money is refunded if you have choosen that option.
Friendly,quick service
Ill be back
July 26, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Jacob, its been great dealing with you and many thanks for your understanding with the missing item. We always keep customers informed of any issues so we can rectify them in a way that's satisfactory. Very pleased to hear you found our customer service fast and friendly. We value your feedback and custom highly and hope to hear from you again soon. Tight lines, Duncan
will continue to use this company
the service from this company is always excellent
July 21, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Den, its been great dealing with you over the years. We are very pleased that you hold our service in such high esteem. Thanks for leaving us feedback and a 5* review. We look forward to dealing with you again. Tight lines, Duncan
Avid traction 10ft 3lb carp rods
Just like to say that these rods are a pukker bit of kit,had fish on up to 21lb, and these rods are just a joy to play fish on and there's plenty of back bone,they are built to a lovely minimal standard, but at the same time not cheaply,they look custom built,stealth and do the biz, and I would just like to add a big thanks to your great service, cheers Darren Scadden 👍
July 19, 2016
Unprompted review
Reply from Tackle Fanatics
Hi Darren, its great to hear you like your new rods so much and they have already helped you land a nice fish. Thanks for taking the time to compliment our service. We hope your new rods continue to bring you luck and we hope to hear from you again soon. Tight lines, Duncan
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