Taelor Boutique Reviews 207

TrustScore 3 out of 5

3.2

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See what reviewers are saying

Rated 5 out of 5 stars

My experience was great with taelor boutique, if I had questions about the delivery service or items they was able to answer me in a timely manner. also the Material and quality of there items... See more

Rated 2 out of 5 stars

Paid for next working day delivery on Saturday 30/05/2026. It is now 20:49 Thursday 04/06/2026 evening so no post due now. Still no delivery… paid an extra £12 for next day. Emailed them this morning... See more

Rated 1 out of 5 stars

Last time you cancelled order and refunded money for ordered DURAG. This time સિલ્ક yellow Durag ordered is still not delivered and you are asking FEEDBACK ? Means your system is not fullproof. Yo... See more

Rated 5 out of 5 stars

I had recently cut my hair off and started working on waves.I purchased 2 silk durags, and the quality is incredible (especially for the price - durable, comfortable, hair’s great, alldat)! Now I’m... See more

Company details

  1. Men's Clothing Store

Written by the company

At Taelor Boutique, we believe that looking good and feeling good go hand in hand. We are a black-owned and UK-based online store that specialises in providing high-quality durags, bonnets, and other accessories that are designed to help you upgrade your style and improve your hair health. Our mission is to empower our customers to look and feel their best, by providing them with products that are not only stylish and trendy, but also functional and comfortable. At Taelor Boutique, we are committed to providing exceptional customer service and satisfaction. We believe in transparency and honesty, which is why we always strive to deliver on our promises and exceed our customers' expectations. We are dedicated to supporting our customers on their hair care journey. Join us today and experience the Taelor Boutique difference for yourself!


Contact info

3.2

Average

TrustScore 3 out of 5

207 reviews

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Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great bonnet & Durag sets

November 13, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Thank you so much, we appreciate your kind words and it motivates us to work harder and provide a great customer experience.

Rated 5 out of 5 stars

Great communication and customer…

Great communication and customer service! I'll definitely order from them again!

September 13, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Hi Casey, thanks for your review! We're delighted you've had a great experience with us! We look forward to your custom in the future!

Rated 5 out of 5 stars

Great 👍🏿

Love my item & fast shipping 👍🏿

September 12, 2019
Unprompted review
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Reply from Taelor Boutique

Hi Joe, thank you for your kind words. We work hard to try and exceed our customers' expectations and we're thrilled we've delivered for you.

Rated 4 out of 5 stars

Not bad

The durag takes time to actually wrap right around my head.

September 2, 2019
Unprompted review
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Reply from Taelor Boutique

Hey Ugonna, thanks for your review!

Rated 1 out of 5 stars

Like y’all took forever to send it and…

Like y’all took forever to send it and the durag is already ripping how does that work I’m not shopping with y’all again.

August 27, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Hi Forrest, we appreciate you shopping with us initially even if you decide to never shop with us again. We also advertise our delivery times of 7-14 working days and your order was delivered in 11. In terms of the quality of our durags we've never had a complaint before but we'd be more than happy to replace yours.

Rated 5 out of 5 stars

Great Color

Great Color, and quality also great customer service

August 23, 2019
Unprompted review
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Reply from Taelor Boutique

We put a lot of effort into our customer services so I'll be sure to pass this message onto the team who will more than delighted! Thank you and we hope to see you again.

Rated 1 out of 5 stars

It took a month to get a pair of jeans…

It took a month to get a pair of jeans for my son never again nice jeans must say but a month maybe not all there fault but I can't risk it again.

August 18, 2019
Unprompted review
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Reply from Taelor Boutique

Hey Corey, thank you for taking the time to write a review, we do advertise our 7-14 working day shipping times but can understand how frustrating it can be at times if you need the item for a particular occasion.

Just to clarify, from the date you placed the order, your order was actually delivered in 12 working days, not a month.

Rated 4 out of 5 stars

pretty good

It wasn’t pretty good the shipping just takes a while

August 10, 2019
Unprompted review
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Reply from Taelor Boutique

Thanks for taking the time to leave a review of your experience Ariel.

Rated 5 out of 5 stars

Great Durags

Taelor Boutique has great quality durags and products and they have great customer service!! Purchased the pink camo one for my boyfriend and the silk is extremely soft, it’s the main one he wears now when he wants to take his waves serious. Will definitely be ordering from them in the future!

August 4, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Thank you for leaving such a nice review CaraAnn . We are glad that your boyfriend enjoyed his durag! It's so rewarding to hear back from happy customers who've had a great experience with us.

Rated 5 out of 5 stars

Great

Great, Fashionable, well made jeans, for a reasonable price

July 22, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Thank you for taking the time to leave a review Jafar , we're glad you liked your purchase and look forward to seeing you again.

Rated 5 out of 5 stars

My wife loves the durag and bonnet set…

My wife loves the durag and bonnet set she is thinking about ordering another set.

June 23, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Thank you so much for taking the time to write a review Moejha. We're super happy you and your wife are both happy with your purchase!

Rated 5 out of 5 stars

Keep in mind the products have to…

Keep in mind the products have to travel far but I had a great experience and will come back again ❤

June 19, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Destiny you have been such a great customer and thank you for your review! Hopefully, we'll see you soon.

Rated 3 out of 5 stars

Trustable

Service was brilliant, good delivery time, was easy to contact and replied quickly, jeans looked slightly different to the picture, but the quality of the jeans was good. One criticism would be the Amiri tags on the jeans these jeans are well priced and they are good quality don't ruin them but putting a false tag on them it takes away from the product👍🏻

June 6, 2019
Unprompted review
Rated 5 out of 5 stars

Received what I ordered.

May 8, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Hey Kim, Thank you for taking the time to leave a review of your experience. We're delighted you're happy with your order and hope to see you again!

Rated 5 out of 5 stars

Happy with my order!

The products i ordered (matching bonnet and durag) were perfect and just like the pictures. Loved the colors!

May 8, 2019
Unprompted review
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Reply from Taelor Boutique

Hey Olivia, thank you so much for your review and we're so happy you love your purchase. Have a blessed day.

Rated 5 out of 5 stars

Solid website or order from

Was searching for a certain hat to buy and I came across this website. After browsing around I felt comfortable to purchase the hat. The hat I finally received came in great quality and the shipping (came with a tracking number) was great considering it came from China. The same hat I saw on eBay (shipped from China as well) said I would receive it close to 2 weeks later than I would from this website. Overall, I’m a happy and satisfied customer.

April 30, 2019
Unprompted review
Taelor Boutique logo

Reply from Taelor Boutique

Hi Eric, thank you so much for your kind words, they mean so much to us and we're happy you're happy with your order. We will continue to improve as a company and keep our customers as our main focus.

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