TAFECourses.com.au Reviews 7,609

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website and overall user experience to be straightforward and easy to navigate. Many appreciated the clear information provided, making it simple to find what they needed and understand the processes. The application process was frequently described as quick and effortless, allowing users to easily complete forms and make course inquiries. However, some people felt that while the experience was decent, there is room for improvement, particularly regarding the availability of course content information.

What people talk about most

User experience

Customers had positive experiences with user experience, finding it easy to access, understand, and navigate.... See more

Website

Reviewers consistently express satisfaction with the website, highlighting its ease of navigation and... See more

Staff

Users describe negative interactions with staff, with some reviewers expressing appreciation for seeing the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just try to do the new course. I’m not sure yet. How much is good? Maybe I can tell you later about this service and thanks for that.


Company details

  1. Public & Local Services

Information provided by various external sources

TafeCourses.com.au collects the best TAFE and VET courses from Australia’s leading course providers, so you can compare them all in one place. You can easily select courses by subject, provider, level and location, or simply browse through our full collection to find the one that’s right for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

You did a great job on my enquiry about…

You did a great job on my enquiry about health and community services which gives me a thought of doing it but I don’t like the idea of online study and I prefer to do it in the area where I live. Thank you so much for your emails and I am greatly appreciate of your assistance.

August 9, 2022
Rated 2 out of 5 stars

I was contacted by TAFE

I was contacted by TAFE. Was at a meeting and I asked if they could call me back in 15 mts. They asked if I could be contacted in an hour which I happily concented to. No call since.

August 9, 2022
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Reply from TAFECourses.com.au

Hi Rohan,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.tafecourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 5 out of 5 stars

Great experience

Great experience, my enquiry was redirected from TAFE to Hader Institute of Education. I received all the information about the course the next day. Jake ( course advisor ) was absolutely friendly .He answered all my questions and organised an orientation call for me . I look forward to start my certificate IV in Community Services in the coming weeks.

August 7, 2022
Rated 2 out of 5 stars

TAFE

All I can say is not enough support was given to me by teachers I was given informational on how receive help which was via email . Favouritism exhibited by teacher's to star students. A free course now is costing $1080 via Oten to complete last two modules. They really don't care unrealustic deadlines, No support from teachers only demands. Unless your a favourite student n say yes sir no sir three bags full sir

May 21, 2022
Unprompted review
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Reply from TAFECourses.com.au

Hi Dawn,

Thanks for getting in touch.

We have reason to believe that this review is about your own personal experience with a specific TAFE provider - not with our company Tafecourses.com.au.

As such, we have submitted this review for further assessment.

If you have any questions, please get in touch via the contact form below.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service

Rated 1 out of 5 stars

Initially got a great girl on the phone…

Initially got a great girl on the phone explaining the course I was interested in, then it all went downhill from here. Over a dozen emails and numerous phone calls, I still wasn’t enrolled or explained to how pay properly for an online course. Communication between TAFE online & face to face is appalling. Worst experience of my life, ended up going elsewhere!

May 9, 2022
Unprompted review
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Reply from TAFECourses.com.au

Hi Judy,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.tafecourses.com.au/contact/?utm_source=trustpilot&utm_medium=review_response

Warm regards,
Customer Service

Rated 1 out of 5 stars

Do your research before signing up to a…

Do your research before signing up to a course through this provider!! I asked if they do government funding for a particular course and they said NO but offered a payment plan. I then went to the actual tafe QLD website and was offered government funding for the exact business administration course saving over $3000 so my entire course is only around $600 now. I was actually confused and enquired thinking this was tafe qld which it’s not. So definitely check with other sites you might put yourself into unnecessary debt they’re not going to tell you when it’s a business.

April 6, 2022
Unprompted review
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Reply from TAFECourses.com.au

Hi Terri,

We're sorry to hear about your experience. If you'd like to discuss anything further, please contact us at tafecourses.com.au/contact.

Cheers,
tafecourses.com.au

Rated 3 out of 5 stars

Easy to use but in terms of finding the…

Easy to use but in terms of finding the course you want and who offers it, don't think the site is as user friendly as it's predecessors

March 29, 2022
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Reply from TAFECourses.com.au

Hi Marguerite,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service

Rated 2 out of 5 stars

No one called to follow up any enquires…

No one called to follow up any enquires or talk through the application process. Was waiting for a call all week after it stated I would receive one upon filling in my enquiry details. Left disappointed.

March 28, 2022
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Reply from TAFECourses.com.au

Hi Magalee,
Thanks for taking the time to leave a review and we’re sorry to hear about your experience.
We’ll let the course provider know to contact you as soon as possible.
Cheers,
tafecourses.com.au

Rated 2 out of 5 stars

This is an oblique and confusing search…

This is an oblique and confusing search function. You think its a TAFE course but end up landing somewhere else, usually unwanted.

March 26, 2022
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Reply from TAFECourses.com.au

Hi Bruce,

We are sorry to hear that you have had a negative experience using our services.

If you would like to discuss this matter further, please contact us via the form linked below.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service

Rated 4 out of 5 stars

the trainer was excellent

the trainer was excellent
only one glitch with support and to do with re-setting of peoples logins, due to my staff more so than to Hero HQ however, the login issue was a concern.
im happy to discuss

March 25, 2022
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Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!
We'll certainly take your feedback on board.
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Very good service and response…

Very good service and response regarding my questions for the right course to submit my application for my enrolment.

March 22, 2022
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Reply from TAFECourses.com.au

Thanks for your feedback, Daisy!
All the best with your future studies!
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Easy to use

Review comments are useless when 5 stars given.

March 22, 2022
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Reply from TAFECourses.com.au

Thanks for your feedback, Kelle!

Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

All I want to do is enroll in a…

All I want to do is enroll in a government funded Diploma in HR, There are just too many of these automated things that just slow the process down. I want immediate results, not muck around. I need to enrol, I have completed my CERT IV in HR and want to move on... thats all I want

March 21, 2022
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Reply from TAFECourses.com.au

Hi Daniel,
We're sorry to hear about your experience. If you'd like to discuss anything further, please contact us at tafecourses.com.au/contact.
Cheers,
tafecourses.com.au

Rated 4 out of 5 stars

Helpful james

After having a call with james, I have never felt so sure on my education plan!! I feel less stressed out about my tafe diploma and about my future!

March 20, 2022
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Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!
We'll certainly take your feedback on board.
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Great service and very quick response…

Great service and very quick response 👍🏼
I got consultant to contacted me ASAP after I sent my inquiry for more information about the course that I’m interested in. That’s really impressive. I would like to give that credit to Jordan for his hard work.👍🏼👍🏼👍🏼

March 20, 2022
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Reply from TAFECourses.com.au

Thanks for taking the time to leave a review!

Cheers,
tafecourses.com.au

Rated 1 out of 5 stars

This site is NOT TAFE.

This site is NOT TAFE.
It's some kind of broker for private RTO providers, or a luring front for one RTO. You get no govt rebate/concession through them. You pay full price for courses. As previous reviewers have said, they use high-pressure tactics, try and keep you on the line until you sign a contract they immediately send through to you, and once you do, you only have a 5 day cooling off period - And forfeit $370 for 'admin fees' regardless of this period. By ACCC standards this site is misleading and taking money illegally (a provider can't keep any of your money during a cooling-off period). So BE WARNED: DON'T SIGN.

March 20, 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Adam,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service


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