Take Command Reviews 347

Take Command made it quite easy to design and set up the plan. Lakey Hudgins has been very attentive and helpful in the entire process and continues to answer my questions as they come up.

Can’t upload documents. Called customer service still no help.

It is very unclear what value you give to our organization.

Support was so knowledgeable and patient with me and helped me to understand each plan and how it worked before I made my final decision.I was very indecisive but I was not rushed and all of my questions were answered.

TakeCommand refused to honor the extended open enrollment period that they advertised on their website and their customer service staff refuse to acknowledge that they advertise this extended open enrollment period on their website. The staff are required to use faux-supportive language, but seem unable or unwilling to provide effective customer support.

This was my first time speaking with a support rep and I was just added as an administrator on the account. The rep did not quite seem to know the product very well.

Brittany was a great help and very knowledegable!

I am new to Take Command and looking for healthcare. They helped me understand my selections and confirmed the answers to my questions. She was so Plesant and caring and the screen share mode made it so easy to communicate with her.
Thank you, Take Command!

Had some serious confusing issues and the rep was very courteous and helpful!

I am impressed by each person I've spoken with at Take Command. They are thoughtful and have provided helpful resources.

The UI for my situation, existing coverage, was confusing which is why I needed to speak with someone because it wasn't clear what needed to be done to allow me to move forward. While on the phone with support we figured it out. A small UI highlight of some sort for required fields could have resolved the issue without the need for a call.

I was surprised to see lower rates on some provider pages. Do your due diligence and check provider sites before selecting a plan in Take Command as you might save some money and get the same plan available in Take Command.

They contacted me when they said they would, was very helpful, detailed and friendly.

The represtative was very friendly. She was very knowledgable of the insurance and HSA accts. She was able to answer all my questions.

I received a call-back from customer service and the person was so nice!! She walked me through the re-enrollment process and answered all of my questions thoughtfully and patiently.

The insurance specialist was extremely knowledgeable and friendly.

Take Command provides in-depth explanations of healthcare options. Once a decision is made the process for the employer and employee to sign up/on board is easy.

They were very patient with me and polite. Worked with me to pick the plan that will most meet my needs. I learned a lot about how to choose a plan that best fits me now. I had no idea what I was doing before the call. Was immensely helpful!

I reached out to an enrollment specialist who was so patient with me as we talked through which plans might fit my specific needs. She asked around to sort out a timing issue I was facing and gave me a great work-around, within the 20-minute call. I really appreciated her thoroughness and compassion during our call.

My company switched to an ICRA plan last year, and I have been very pleased with the change. The Take Command website makes it easy to shop for plans, and I love that I have so many options to pick from unlike the traditional plans we used to have. The Take Command team has been very helpful with any questions I have had.

Yesterday I had a call with them to confirm that the hospital closest to me is in fact in-network. They were able to quickly reach out to the hospital and confirm that thet are in network. Easy, quick, and helpful!

Very friendly amd helpful.