First purchase from this company & I couldn't be happier. The necklace is beautiful,lovely package & the words fantastic, my daughter loved it as it was a birthday gift. Very prompt delivery. Very Ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal... See more
I had to hold it back several days until today - my wife’s birthday! She loved it, from the moment she opened the box, and she read through the card, and the sentiments on it. It made her laugh, whic... See more
"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright ligh... See more
Company replied
Company details
- Jewelry Store
- Costume Jewelry Shop
- Gift Shop
- Jewelry Designer
- Jewellery Manufacturer
- Jewelry Repair Service
Written by the company
At Talia-Rae, we believe jewellery should do more than simply look beautiful it should mean something. As a family-run brand, we create handcrafted pieces that carry emotion, connection, and purpose. Every item is thoughtfully designed with love and made to celebrate you, your story, and the people who matter most in your life. We operate with trust, dedication, and a genuine passion for our craft. From careful material selection to strict quality control, each piece is made to last and designed to make you feel confident, elegant, and connected. Whether you’re gifting a loved one or treating yourself, our mission is to bring people together through meaningful jewellery that resonates. Why Customers Choose Talia-Rae • Fast and reliable global delivery • 24/7 customer support • Transparent pricing with no hidden fees • Experienced and detail-driven craftsmanship • Handcrafted, meaningful jewellery made with care • Strict quality control for every product • Money-back & satisfaction guarantee • A brand built on family values and trust Our Commitment We’re dedicated to offering a luxury experience that is simple, friendly, and deeply personal. From your first visit to the moment your jewellery arrives, we want you to feel valued, understood, and completely satisfied. Thank you for choosing Talia-Rae. We’re excited to be part of your story.
Contact info
Smart Storage Ltd 100, Derby Road, L20 1BP, Liverpool, United Kingdom
- contact@talia-rae.com
- talia-rae.com
4.6
Excellent
395 reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely gift
"I didn’t see it as was sent directly to my beautiful daughter but she loves it"
December 4, 2025
Unprompted review
Reply from Talia Rae
Thank you, Pauline, for your kind review. We’re delighted to hear that your daughter loves the gift. Your support is greatly appreciated.
The Perfect Proposal Necklace
"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright light enhancing the display of the love words and lovers knot."
I didn't have a ring because I wanted my girlfriend to choose one herself. The Talia Rae infinity knot necklace was simply beautiful.
September 27, 2025
Unprompted review
Reply from Talia Rae
Thank you, Merlin, for sharing your wonderful story. We’re thrilled to hear that the Lovers Knot necklace played a part in such a special moment at Old Faithful and that you and your girlfriend loved the presentation and quality. It’s heartwarming to know the necklace helped make your proposal so memorable. Your kind words and support mean a great deal to us.
Reply from Talia Rae
Thank you Ronald
Talia-Rae was easy to deal wth
Talia-Rae was easy to deal with and prompt with order and dispatch of the Love Knot necklace, T he message was the winner. Necklace and box are great too
November 13, 2025
Unprompted review
Reply from Talia Rae
Thank you, Osprey102, for your kind review. We’re delighted to hear that you found the ordering process easy and prompt, and that the Love Knot necklace, message, and presentation box met your expectations. Your support is greatly appreciated.
Brownie points for Hubbie
Quick delivery, beautiful necklace that my wife absolutely loves! Husband brownie points in the bag - thank you Talia-Rae! 😆😉
June 28, 2025
Unprompted review
Reply from Talia Rae
Thank you, Mr. Andrew, for your wonderful review. We’re thrilled to hear that your wife absolutely loves the necklace and it sounds like those brownie points were well earned! Your support is greatly appreciated.
Pleased with the quality and the quick…
Pleased with the quality and the quick service
December 4, 2025
Unprompted review
Reply from Talia Rae
Thank you
"I bought this as a keep sake for my…
"I bought this as a keep sake for my daughters 18th Birthday. She loves it"
December 13, 2025
Unprompted review
Reply from Talia Rae
Thank you, Catherine, for your kind review. We’re delighted to hear that your daughter loves her keepsake necklace for her 18th birthday. Your support is greatly appreciated.
Reply from Talia Rae
Thank you, Sandy, for your lovely review. We’re delighted to hear that the item met your expectations. Your support is greatly appreciated.
Suprise gift…
"It was a surprise gift for my wife and she was absolutely blown away."
November 28, 2025
Unprompted review
Reply from Talia Rae
Thank you, Mr. Atkinson, for your kind review. We’re thrilled to hear that your wife was absolutely blown away by the surprise gift. Your support is greatly appreciated.
A beautiful necklace
A beautiful necklace. Good delivery time. Happy customer
December 13, 2025
Unprompted review
Reply from Talia Rae
Thank you, Moira, for your kind review. We’re delighted to hear that you’re happy with the necklace and pleased with the delivery time. Your support is greatly appreciated.
Incredible necklace with excellent…
Incredible necklace with excellent craftsmanship. Very good value for money and beautifully presented. The LED light is an added, very effective bonus and really makes it look special and different. She absolutely loves it! Thank you.
December 1, 2025
Unprompted review
Reply from Talia Rae
Thank you, Steve, for your wonderful review. We’re thrilled to hear that you’re impressed with the craftsmanship, presentation, and value of the necklace, and that the LED light added a special touch. It’s wonderful to know that she absolutely loves it. Your support is greatly appreciated.
Birthday Gift
"This was a birthday gift for our daughter. We were very pleased with the quality and our daughter loved it - the wording on the gift card was lovely and very appropriate. I would recommend this company.
July 4, 2025
Unprompted review
Reply from Talia Rae
Thank you, Kathy, for your kind review. We’re delighted to hear that you were pleased with the quality and that your daughter loved her birthday gift. It’s wonderful to know the wording on the gift card was meaningful, and we truly appreciate your recommendation.
Great present wife loves it.
Great present wife loves it.
Presentation box makes a nice touch
November 20, 2025
Unprompted review
Reply from Talia Rae
Thank you
Beautiful neck case daughter loved jt.
December 13, 2025
Unprompted review
Reply from Talia Rae
Thank you
This is a beautiful necklace my…
This is a beautiful necklace my daughter loved it.
December 14, 2024
Unprompted review
Reply from Talia Rae
Thank you
Delightful Gift
"I bought this for my wife for our anniversary and she loves the necklace and how well it was presented in the gift box. The light which comes on when the box is opened was a very nice touch. Delivery was prompt and the necklace was well packaged. We have been very impressed !"
August 8, 2025
Unprompted review
Reply from Talia Rae
Thank you for your wonderful review. We’re thrilled to hear that your wife loved the necklace and its presentation, and that the light in the gift box added a special touch. It’s great to know that delivery was prompt and that you were impressed with the overall quality. Your support is greatly appreciated.
My wife loved the necklace
My wife loved the necklace, thanks Talia Rae
December 13, 2025
Unprompted review
Reply from Talia Rae
Thank you
No response from customer service
Tried to contact 3 times via email over the last 2 weeks and still no response. Wanted to purchase replacement chain as i had done previously with no issues. Seems email is only way to contact but no reply. Purchased elsewhere.
December 7, 2025
Unprompted review
Reply from Talia Rae
Hi Lisa,
I’m really sorry to hear about your experience. It’s disappointing to learn we missed your emails, and I completely understand your frustration. We aim to respond promptly, and I apologize for the delay.
And also we didn't have any of your order record from our end. Can you provide us your order number here?
Thank you
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