Talk Your Heart Out Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their empathetic, understanding, and non-judgmental approach, creating a safe space for open communication. Many highlight the personalized guidance and insightful suggestions provided by therapists, which have been instrumental in their personal growth and healing journeys. The service is frequently described as excellent, with people appreciating the user-friendly online platform and the flexibility of online sessions. Reviewers also value the wide selection of experienced therapists available, making it easy to find a suitable match. However, some people were dissatisfied with the customer service regarding financial inquiries, reporting unhelpful responses.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their therapists for being empathetic,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and professionalism of therapists.... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the platform's ease of use,... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My therapist creates a space where I feel understood without feeling overwhelmed. Each session feels structured yet gentle, and she helps me break down my anxiety in ways that finally make sense. W... See more

Company replied

Rated 5 out of 5 stars

Glenn is warm and caring. She provides a safe space to open up and be honest with my partner and she’s observant about my feelings during the session as well. She explains the process well and tasks m... See more

Company replied

Rated 5 out of 5 stars

Working with Rin has been such a comforting and meaningful experience. Every session feels like a safe space; non-judgmental, and deeply supportive. She gives me the time and space I need to adjus... See more

Company replied

Rated 5 out of 5 stars

I came to Gowri feeling overwhelmed by abandonment and rejection issues, especially when my nervous system reacted strongly to conflict. She created a safe, supportive space without judgment and gave... See more

Company replied


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor
  5. Psychologist
  6. Psychotherapist

Written by the company

Talk Your Heart Out is a Singapore-based online counselling platform for people seeking to improve their mental health & wellbeing. We also provide EAP services for businesses big and small. If you are considering counselling, try it with us and see if it works for you. We offer therapy that is private, convenient, and of high quality. We offer services after work hours and on weekends to provide easier access by working professionals or those who are juggling multiple responsibilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

A Safe Space That Truly Helps

My therapist creates a space where I feel understood without feeling overwhelmed. Each session feels structured yet gentle, and she helps me break down my anxiety in ways that finally make sense.

What I appreciate most is how practical the guidance is small, achievable steps that actually fit into my daily life. I leave each session feeling lighter, more grounded, and more capable of handling the challenges I’ve been avoiding for years.

December 1, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you so much for sharing. We're happy to hear that you're feeling lighter and grounded, and we’re grateful you trusted us with your journey! 💜

Rated 5 out of 5 stars

Love my sessions with Diveena

Love my sessions with Diveena! She resonates so well with me and offers the right action of plan for my issues! Highly recommend her!

December 4, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing! 😊

Rated 5 out of 5 stars

Accessible, flexible, convenient

I appreciate how accessible and flexible the therapy sessions are. I was able to browse the profiles of various counsellors and therapists, see if they aligned with my goals, and review the introduction videos of each provider. Booking a session was fast and fuss-free; the website lets me quickly book and attend a session, as well as check out the homework assigned by my therapist. I really like the option to attend sessions in person (though at higher cost) or online via the TYHO website itself.

November 20, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing this with us. We are really glad to hear that finding a counsellor and booking a session felt smooth and easy. It is also great that having both online and in-person options worked well for you. Your feedback means a lot to us! 💜😊

Rated 4 out of 5 stars

Good list of counsellors

There's an extensive list of counsellors and therapy to choose from, their self introduction is helpful in gauging how well they might fit you. However, just like any other business, they do hound you with reminders/promo codes, and unfortunately, in your distress, they will not give leeway in validating a missed promo codes. Upon reaching out for some help regarding financial circumstances and promo codes, you'll be met with empty placating words.

November 4, 2025
Unprompted review
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Reply from Talk Your Heart Out

Hi Jia. Thank you for the review, we truly appreciate it. We are sorry to hear that parts of your experience with the platform felt frustrating, particularly when you contacted the team for an enquiry. To ensure you receive the support you need, we have reached out to you privately via email so that you can feel supported by both our Therapists, and also the TYHO team when using our services.

Thank you once again for your feedback. 😊

Rated 5 out of 5 stars

A good experience

I was a little dubious at first as my previous experience with therapy before TYHO was not great but I feel optimistic after my inital 2 sessions with Nancy, with the safe space she provided and how she masterfully guided me throughout the session.

November 17, 2025
Unprompted review
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Reply from Talk Your Heart Out

We're glad to know sessions with Nancy are helpful, and hope you continue to gain the benefits of therapy. Thank you for sharing! 😊✨

Rated 5 out of 5 stars

Excellent therapist

Glenn is warm and caring. She provides a safe space to open up and be honest with my partner and she’s observant about my feelings during the session as well. She explains the process well and tasks me and my partner with practical homework we can do at home to work on rebuilding our relationship

September 19, 2025
Unprompted review
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Reply from Talk Your Heart Out

Hi there, thank you for sharing! We’re so glad to hear that you feel supported in a way that helps you and your partner work on your relationship. Good luck with the future sessions. 😊

Rated 5 out of 5 stars

Good

Went for my 1st session and so far ive had a great experience :) Was easily able to find a therapist on their website that was familiar with the problems that I faced and was able to get a vibe of each therapist with their video posted on the website. My therapist was very validating which made me feel comfortable to share

August 19, 2025
Unprompted review
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Reply from Talk Your Heart Out

Hi there, we're glad to hear that the Therapist videos and profiles helped you choose someone right for you. Hope you continue to have a great experience with us. Thanks for sharing!

Rated 5 out of 5 stars

Comfortable

My therapist, Syamimi is calm and understanding. She makes me feel like I can confide in her but at the same time, doesn't rush me to tell everything. I find the sessions with her helpful to make sense of my thinking and feeling and look forward to talking to her. I also love that the sessions are very much customised to our needs and they have the option of online sessions which are more flexible to my schedule.

August 27, 2025
Unprompted review
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Reply from Talk Your Heart Out

We're happy to hear that you've had a positive experience with Syamimi and found our platform flexible and personalised. Good luck with your future sessions, and thanks for sharing! 😊🌸

Rated 5 out of 5 stars

Really Grateful for My Experience with TYHO

I've had a really positive experience with TYHO so far, booking is simple and the platform is user-friendly. My therapist, Rongmiin, has been incredibly empathetic and insightful, creating a safe and comforting space for me to open up and grow. I'm truly grateful for the support I've received and would highly recommend TYHO to anyone seeking accessible and professional mental health care.

July 28, 2025
Unprompted review
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Reply from Talk Your Heart Out

We're happy to hear that you had a positive experience using our platform and that your sessions with Rongmiin have helped you grow. Thank you for sharing your review and good luck with the future sessions! 💜😊

Rated 5 out of 5 stars

Session with Alexandra

Very helpful and insightful, to navigate through my own emotions and thoughts.

July 22, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing! 😊

Rated 5 out of 5 stars

Empathetic counsellor

Elena has been empathetic in her approach and has brought about relevant opinions for me. She is well equipped to support various life challenges.

July 8, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thanks for sharing! 🌸

Rated 5 out of 5 stars

Safe & reliable

Finished 3rd session with therapist Rin, her calm and grounding presence makes it very comfortable to open up especially about vulnerable topic. She's observant and picked up details that other therapist usually overlooked. I looked forward to future sessions and hope I can soon recover from the trauma and back to healthy normal life and meaningful relationship.

July 6, 2025
Unprompted review
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Reply from Talk Your Heart Out

We're glad your sessions with Rin are helpful. Hope you have a wonderful healing journey ahead. Thanks for sharing! 💜🌸

Rated 5 out of 5 stars

Great Therapist

The sessions with Abigail have been very helpful in processing my emotions and shifting my perspective back towards me to help in my healing journey.

July 3, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing! 🙏

Rated 5 out of 5 stars

Recommended

Been using TYHO for therapy sessions for a couple of months now. I like that the platform has many therapist to choose from and is user friendly.

I find that the sessions with my therapist has been useful in helping me overcome my issues and challenges in life

June 14, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you for your kind words! We’re so glad to hear the sessions have been helpful for you. 💜🌸

Rated 5 out of 5 stars

The counselor (Patrice) was very…

The counselor (Patrice) was very patient, understanding and professional in marriage counselling. Very professional and practical advice.

June 10, 2025
Unprompted review
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Reply from Talk Your Heart Out

That's great to hear. Thanks so much for sharing! 😊

Rated 5 out of 5 stars

Great!

Really good to find a suitable therapist with their specializations and without judgement

June 4, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you for sharing! 🌟

Rated 5 out of 5 stars

8 sessions with Rin going strong

Working with Rin has been such a comforting and meaningful experience. Every session feels like a safe space; non-judgmental, and deeply supportive. She gives me the time and space I need to adjust, never rushing the process, and always meeting me exactly where I am.

Rin listens with such patience and presence. Even when I go off-track or interrupt myself mid-thought, she stays engaged and understanding. Her responses are always thoughtful and kind, and she knows just how to gently guide the conversation in a way that feels supportive rather than forced.

It’s clear she genuinely cares, and that care makes all the difference. She makes me feel seen & heard, even after 8 sessions.

May 3, 2025
Unprompted review
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Reply from Talk Your Heart Out

Thank you for your kind words. We're so glad Rin has created a safe and supportive space for you. It's clear her care and presence have made a real difference. We’ll be sure to share this with her! 🥰

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