Talk Your Heart Out Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their empathetic, understanding, and non-judgmental approach, creating a safe space for open communication. Many highlight the personalized guidance and insightful suggestions provided by therapists, which have been instrumental in their personal growth and healing journeys. The service is frequently described as excellent, with people appreciating the user-friendly online platform and the flexibility of online sessions. Reviewers also value the wide selection of experienced therapists available, making it easy to find a suitable match. However, some people were dissatisfied with the customer service regarding financial inquiries, reporting unhelpful responses.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their therapists for being empathetic,... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and professionalism of therapists.... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the platform's ease of use,... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My therapist creates a space where I feel understood without feeling overwhelmed. Each session feels structured yet gentle, and she helps me break down my anxiety in ways that finally make sense. W... See more

Company replied

Rated 5 out of 5 stars

Glenn is warm and caring. She provides a safe space to open up and be honest with my partner and she’s observant about my feelings during the session as well. She explains the process well and tasks m... See more

Company replied

Rated 5 out of 5 stars

Working with Rin has been such a comforting and meaningful experience. Every session feels like a safe space; non-judgmental, and deeply supportive. She gives me the time and space I need to adjus... See more

Company replied

Rated 5 out of 5 stars

I came to Gowri feeling overwhelmed by abandonment and rejection issues, especially when my nervous system reacted strongly to conflict. She created a safe, supportive space without judgment and gave... See more

Company replied


Company details

  1. Mental Health Service
  2. Counselor
  3. Family Counselor
  4. Marriage Counselor
  5. Psychologist
  6. Psychotherapist

Written by the company

Talk Your Heart Out is a Singapore-based online counselling platform for people seeking to improve their mental health & wellbeing. We also provide EAP services for businesses big and small. If you are considering counselling, try it with us and see if it works for you. We offer therapy that is private, convenient, and of high quality. We offer services after work hours and on weekends to provide easier access by working professionals or those who are juggling multiple responsibilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

Been with TYHO for years now

Been with TYHO for years now, and it’s one of the places I turn to for support during difficult times and stress management. There’s always something to think about in our conversations, and regular sessions have helped me be more aware of my thoughts, emotions and feelings around topics.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

My experience with TYHO has been great thus far. The platform is user friendly and convenient with helpful and skilled professionals onboard. I highly recommend it to those looking for a safe space to improve their wellbeing

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Great!

TYHO is a fast, convenient and overall great platform to seek psychological support at reasonable rate imo.

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Experience at TYHO

While I had been aware of some of the issues I wanted to address and decided to go for therapy to learn some solutions to manage these issues, my sessions with Caroline have given me deeper insight into my patterns and equipped me with tools to manage them better. I have gotten much more than I had expected of my sessions and am glad to have given therapy a go (again) - working with Caroline has made me even more aware of my strengths (not just weaknesses!) and am slowly becoming kinder to myself (and therefore to the people around me) day by day.

September 24, 2023
Unprompted review
Rated 4 out of 5 stars

Being open to working oneself

My therapist was patient with me when I open up about my past experiences. She was constructive and dedicated to help me find myself, looking forward to what we can work on. Talk Your Heart Out's overall platform is streamlined to keep within its domain to ensure our privacy is protected. What can be improved is some form of welfare program for students and underprivileged community to have access to this platform.

September 4, 2023
Unprompted review
Rated 4 out of 5 stars

The therapists were top notch and I…

The therapists were top notch and I find comfort in speaking with them. While the TYHO admin team tries their best to help us in our appointment, it would be great if they are able to consider other mediums than emails to send us a gentle reminder such as what’s app.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great therapist and experience!

Alicia has been a great therapist and therapy sessions with her have been productive and has helped me in my day to day life greatly. It’s also very convenient to connect with therapists through the platform for busy professionals.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Therapy at your convenience

Really appreciate the platform for making therapy accessible and convenient for anyone who needs help. You are able to make an appointment as fast as the very next day if the therapist of your choice is available.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Grief Counsellor - Abigail

Abigail was always very patient, listened well, and made me feel heard and understood. At the same time, she gently challenged my assumptions and helped guide me to change my way of thinking, towards something more healing and positive. All the lessons she taught me, I still carry with me and use even though we haven't had sessions recently. I really appreciate all her help and support!

April 23, 2023
Unprompted review
Rated 5 out of 5 stars

My therapist Lim

Mou Nyee is a really kind and sincere counsellor. Over months, he has listened to me so much and gained my trust. Because of this, our sessions have progressed from video to in-person. I have sought his help for many areas of my life and he has been a great encouragement to me. I appreciate that he doesn't mince his words yet is gentle with his speech. Each time I am worried about something he will comfort me, and then identify what's really troubling me. I feel that this is a valuable skill. My closest friends and family have noticed the changes in my life and says that counselling from him has made me a better person.

I actually have been searching for someone who can understand me for a long time and I'm so thankful to have found him. I highly recommend Mou Nyee to anyone who would want someone to talk to, because he doesn't judge you. And to him, there is no matter that is too insignificant to be discussed. At the end of every session, I've always felt better and ready to go back to face life.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great, alternate platoform for counselling

Those who went gone through the public hospital route will know how long the waiting time can get, along with the quality of public mental health care.
Very glad I was able to find alternatives with TYHO with their platform. Many qualified professionals are there, and the rates are also reasonable.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

I have been counselling with Desieree…

I have been counselling with Desieree for some time now, and it's always a pleasure talking to her. She is a caring, patient individual who does her best for her clients, and has really helped me in terms of my mental well-being. Thank you for your time, truly appreciate it!

April 30, 2023
Unprompted review
Rated 5 out of 5 stars

May you find the right guide like I did

I finally mustered the courage to seek help from licensed professional during covid. Not only was TYHO available online, they provided therapists' profile for users to assess suitability.

My experience with Punitha has been life-changing. I felt calm, heard and assured after every session. I could trust that she knows what she's doing (given her background and experience in areas such as CBT etc).

If you are tired of listening to opinions of unlicensed and untrained friends, and you've been struggling to feel better mentally and emotionally.... you could give TYHO a try. Hope that someday, you will be able to find the right guide to help alleviate the weight on your shoulders. May you feel better soon.

MW

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Attentive Therapist and good advise

Platform is good for sessions and sharing of documents or worksheets. The therapist is able to understand the issues brought up and give clear insight into the situatino hat may be hard to understand when one is experiencing them. Effort is needed to be taken to resolve them by one's self but the guidance and holding space is very helpful.

March 15, 2023
Unprompted review

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