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Tangelo Used Cars - Plymouth Reviews 

100
TrustScore 5 out of 5

4.8

182 Billacombe Road, PL9 7HE Plymouth, England, GB


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Rated 5 out of 5 stars

Chrlie was the person I had dealt with for the entire time whilst purchasing the vehicle, he was very helphul went above and beyond will all the phone calls and all the requests I had about the car. H... See more

Rated 5 out of 5 stars

I find used car shopping difficult because it's hard to know how the previous owner treated the vehicle. Without a clear history, you risk inheriting major engine or mechanical failures. My strategy... See more

Company replied

Rated 4 out of 5 stars

We recently bought a BMW I3 from Tangelo in Plymouth, given we are from Sheffield I had no prior knowledge of the garage so were very pleased with the service we received from Kirsty. The car was clea... See more

Company replied

Rated 5 out of 5 stars

Bought a car from tangelo, Kirsty has been dealing with us and she's been absolutely fantastic, Kept us informed every step of the way and she has been super efficient and friendly. She is an a... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Plymouth to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Written by the company

Make finding your next car online easy peasy

Contact info

  • 182 Billacombe Road, PL9 7HE, Plymouth, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

100 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(100)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Experience at Tangelo - Huge Thanks to Kirsty Dinham and Ty Ryder!

The recent purchase of my used car from Tangelo was easily the best vehicle-buying experience I’ve ever had. From the moment I started browsing my new car home, the entire process was seamless, transparent, and entirely pressure-free.
The key to this brilliant experience was the executive who looked after me, Kirsty Dinham. Kirsty is an absolute credit to the Tangelo team and sets a new standard for customer service in the auto industry.
She was incredibly knowledgeable, answering all my questions about the car and financing options without ever feeling pushy.

Beyond Kirsty's exceptional assistance, I also want to specifically commend Mr. Ty Ryder. Ty ensured the final steps were just as smooth, stepping in to finalize the financial details and coordinate the efficient delivery schedule. His professionalism and focused commitment to customer satisfaction were instrumental in completing the transaction without a hitch.
The teamwork between Kirsty and Ty meant the hand-off was flawless, and the car was presented in pristine condition. Their attention to detail meant there were absolutely no surprises.
If you are looking for a reliable used car, I highly recommend Tangelo. The combined professionalism and expertise of Kirsty Dinham and Ty Ryder made this entire process five-star and genuinely enjoyable. Thank you both!

November 6, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you so much for taking the time to share such a fantastic review! We’re absolutely thrilled to hear that your experience with Tangelo was seamless and enjoyable from start to finish.

Kirsty and Ty will be over the moon to read your kind words — they both take great pride in delivering the very best service, and it’s wonderful to know their teamwork and attention to detail made such a positive impression.

We’re delighted you’re loving your new car and that the process felt transparent, professional, and pressure-free — exactly what we strive for with every customer.

Thank you again for choosing Tangelo and for recommending us so highly. We hope you enjoy every mile in your new vehicle, and we look forward to welcoming you back in the future!

All the best, Keira

Rated 5 out of 5 stars

I have been looking to change my car…

I have been looking to change my car have looked at all car sales in plymouth and came away feeling like just a number until i visited Tangelo spoke with Kirsty felt like a person so very helpfull great team i am collecting my new car today will recommend to any one looking for a car.
I have now collected my car what a great experiance Kirsty as ever was brilliant car is perfect even the manager went out of his way to chat FIVE STAR thank you all

November 6, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 5 out of 5 stars

Tangelo Plymouth first class customer care

I recently bought a car from the Plymouth branch. The customer service was amazing. The team really looked after us and we're more than accommodating to our needs. Our sales rep was incredibly knowledgeable about the vehicle that I bought, which filled me with confidence. It was a very professional experience and I would definitely recommend people to buy from this branch.

October 29, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 5 out of 5 stars

I dealt with you lady called Kirsty at…

I dealt with you lady called Kirsty at the Plymouth office and she couldn’t have been more helpful, kept me informed every step of the way and answered all my questions promptly. A credit to the business 😁

November 1, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 4 out of 5 stars

Great services

Steve was really helpful start to finish, nothing was to much trouble. Clear video of the car was sent. Good communication throughout

October 17, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon.

Best wishes Keira

Rated 5 out of 5 stars

Got the car I wanted ..good guys

October 31, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick.

Best wishes Keira

Rated 5 out of 5 stars

Really good service

Really good service from start to finish, done everything super quick and had no issues whatsoever, would definitely use them again.

October 22, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Hello Sam,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Rated 5 out of 5 stars

Steve was great

Steve was great, very helpful and got me in a great car!

October 13, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Hello Liam,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to Steve and the rest of team.

Best wishes, Freya.

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish! Steve made the transaction absolutely seamless, nothing was too much, would highly recommend. Thank you to Paul also who delivered my car, very reassuring and knowledgeable.

October 2, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira

Rated 5 out of 5 stars

Shop here for a Car

From the first visit and paying a deposit to hold the car until we were able to test drive through to collection of the car we have had an amazing experience. Customer Service was first class, made all points we raised clear and were then solved regarding the vehicle

September 27, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Hello Richard & Lesley,

Thank you for your kind words, our team at Plymouth will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again.

All the best - Freya.

Rated 5 out of 5 stars

Steve was great

Steve from Tangelo made the purchase a very easy and efficient procedure. I am very pleased with my new car and with the confidence if I have any concerns or queries they will happily help me.

September 18, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick. Best wishes - Keira

Rated 5 out of 5 stars

Excellent Service

I had seen a VW Golf GTD for sale at Tangelo Plymouth, I rang the garage and spoke to Steve Bunt who gave me details about the car over the phone and followed it up by sending a personal video of the car.
Based on that I decided to drive the 180miles to the garage to have a closer look at the car over the weekend. Steve and the team very were very friendly and welcoming, and Steve assured me that any work needed would be carried out before delivery. He was true to his word, and kept me updated daily as to the work being carried out and when I could expect delivery.
The car was delivered to me the following weekend and I was extremely pleased with the car. Steve is a credit to the company I and wouldn't hesitate recommending Tangelo for your next car purchase.

September 6, 2025
Unprompted review
Tangelo Used Cars - Plymouth logo

Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

10/10 for Kirsty!!

I have been looking for some time for a VW Tiguan R-line, then I found the perfect one at Tangelo Plymouth! Kirsty made sure that the car was onsite for me to view and take for a test drive, and 1 week later I have my new car! She even came in on her day off to make sure she could hand the car over, which I think is amazing dedication to customer service. She was an extremely lovely lady who made sure all of my needs were met. I would absolutely recommend Kirsty at Tangelo to anybody! I’ve never had such an easy and smooth process when buying a car. 10/10 for Kirsty!!

September 13, 2025
Unprompted review
Tangelo Used Cars - Plymouth logo

Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

Faultless, efficient and exceptional in every area.

I had the pleasure to pick up my new car today and the service was the best I’ve experienced having done it 5 times prior. Steve made the whole entire thing seamless and is a credit to the company.

From a friendly greeting as you come in to the moment the keys are put into your hands. I could not recommend it any more.

September 12, 2025
Unprompted review
Tangelo Used Cars - Plymouth logo

Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

Helpful & Easy to deal with

Kirsty was excellent as we’re all the team at the branch who introduced themselves during the process of the purchase. They made everything smooth during the purchase process and explained each step of the way. I would recommend the team at Tangelo / BYD for the purchase of your next new or used car. Thanks

September 2, 2025
Unprompted review
Tangelo Used Cars - Plymouth logo

Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

Easy intro to remote buying and electric cars.

This was the first car we had bought remotely, let alone being new to electric cars. Kirsty went above and beyond to ensure we had all the info we needed, even sending links to appropriate chargers, suggesting charging stations on the way home, making sure we were comfortable with the controls and answering all my questions! After care is equally impressive. I'd definitely recommend Tangelo.

September 6, 2025
Unprompted review
Tangelo Used Cars - Plymouth logo

Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

Great service

Great service, attention to detail and lovely people. Very happy with my recently purchased used car. I would buy from then again.

August 21, 2025
Unprompted review
Tangelo Used Cars - Plymouth logo

Reply from Tangelo Used Cars - Plymouth

Hello,

We are so pleased to hear that your experience with us at our Plymouth dealership was the best it could be. We hope to see you again soon.

Kind Regards,
Freya.

Rated 5 out of 5 stars

Stress free experience

Amazing service from the team in Plymouth! Very professional and smooth service when purchasing my new car. Thanks to Kirsty, Gary and the whole team for making it an enjoyable and stress free experience.

August 16, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick. Best wishes - Keira

Rated 5 out of 5 stars

A great service from Kirsty at Plymouth…

A great service from Kirsty at Plymouth Tangelo with my BMW X3.
A non pushy, relaxed test drive with Kirsty, which I later bought. No problem with a small bumper touch up. All paper work covered, a very good competitive price, having looked all over.
The 12 month warranty, very appealing.
Kirsty helped set up the in car system and went the extra mile making me up my private plates.
Would certainly recommend this small but considerate set up in the Plymouth branch.

July 28, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick. Best wishes - Keira

Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service, really friendly staff and nothing was too much to ask! Have never dealt with a dealer so nice! Thank you 😁

July 21, 2025
Unprompted review
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Reply from Tangelo Used Cars - Plymouth

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Sophie.

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