Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Tap And Go from the start has been very positive. The whole process ran extremely smoothly and any questions I had were answered quickly, whether by e-mail or over the phone. Bobby... See more
Company replied
Josh was incredibly helpful and knowledgeable throughout the whole process. He took the time to explain everything clearly and made setting up our merchant services smooth and hassle free. Great commu... See more
Company replied
We are a small local business and use tap and go. The main reason we picked them was because they are a local business and have a direct number so when you need them you don’t get passed around you ac... See more
Company replied
Company details
Written by the company
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Contact info
United Kingdom
- tap-and-go.co.uk
4.7
Excellent
488 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Connor was excellent from start to…
Connor was excellent from start to finish.
Simple and easy-to-understand guidance.
I was well impressed
April 8, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Paul,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Rude and pushy sales team
Rude and pushy sales team.
“Still waiting for an update” in three emails is extremely poor.
No options to unsubscribe all totally illegal and unethical
March 27, 2025
Unprompted review
Reply from Tap And Go Ltd
Hi Adrian,
Thank you for your honest review. We dont currently have your details on our CRM system, if you could kindly respond to us so we can discuss your review.
Thanks
Team Tap & Go Ltd
Excellent Savings and Service
Tap&Go have been excellent to work with. Chris contacted me and was extremely helpful and explained the process in great detail and informed me of the potential savings I could make on my card fees. After sending my statement I spoke with Amira who again was very helpful and took me through the whole application. It was very simple and a stress free process switching from my old provider to Tap&Go. I have made great savings and have had the pleasure to deal with a great business that cares about its customers.
March 13, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Masood,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Impressed is an understatement
Really impressed with service from tap and go, will be recommending to all of my friends who have businesses. Lewis was really impressive and left a lasting impression with me, ultimately the reason why I gave him the opportunity to show me what they have to offer. Also received a call from Amira who was nice and polite, didnt speak over me with all my questions etc. Amira shown me the savings and gave me all of the the technical info needed to complete this deal. Tap and go are a local business and I find it super easy to get hold of them if any problems. Looking forward to what the future brings with this firm. Matt sherman @ Central Fruits
March 12, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Matthew,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Brilliant company
Brilliant company, I spoke to Nathaniel and sent over my statement from dojo. He managed to save me money on all my card types so it has been a no brainer changing provider. Thank you again
March 11, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ashleigh,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Max was really helpful and honest which…
Max was really helpful and honest which is refreshing. He will be the first to tell you if they can’t save you any money, rather than lie and pull the wool over your eyes with hidden fees etc. I would recommend this company from our interactions so far
March 11, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Rich,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Connor was great
Connor was great, machine is really easy to use. Thank you
February 24, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Harry,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Brilliant service fantastic help and great chat
Spend some time on the phone with Jordan this afternoon, can’t believe he managed to save me £4 a month. What a great guy and fanatic to chat to. Very helpful.
February 7, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Owen,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
I have been with Tap&go for two years…
I have been with Tap&go for two years and never had an issue and would not go anywhere else.
I always deal with a lady called Amy , who is amazing, can't do enough to help and answers my calls quickly and deals with any queries very quickly.
Highly recommend
Highly recommend
February 7, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Sandy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Fantastic customer service
Fantastic customer service, been with the company for 12 months now and had no problems whatsoever.
I would highly recommend Tap and Go to anyone
February 6, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review James,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Amazing customer service
Amazing customer service. Great to deal with.
January 24, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Amanda,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great service
Great service, the mobile phone app is brilliant and allows me to see what my staff are taking when I’m not there.
February 5, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Chris,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Excellent customer service
Excellent customer service, really happy with the service provided!
January 16, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ryan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
I sent my statement in and then…
I sent my statement in and then received a call from Max, he proceeded to go through the savings they were able to make me, he was professional and polite, the process was easy and simple and they offered me plenty of support if I needed it, I can’t believe how much I was being over charged before Tap & Go contacted me, extremely happy with the service and machine !! Highly recommend !!
January 30, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Shamima,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Absolutely ecstatic with the service
Absolutely ecstatic with the service! quick & professional
February 5, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Roxy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great Service
Great service - very professional and super quick quick set up
February 5, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ollie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Excellent customer service!
January 20, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Tyler,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Max was very helpful on the phone
Max was very helpful on the phone, gave me all the information I needed, and really knows his stuff!
I recommend Tap and Go.
January 16, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Fiona,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
I couldn’t thank Natasha enough for her…
I couldn’t thank Natasha enough for her help and expertise! She is professional and took her time to help me understand the best option for myself and my business!
I would highly recommend her
December 19, 2024
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Roberta,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Tap @ Go review.
I spoke with a representative called Max who was very friendly, efficient and made the whole process of changing provider simple. Highly recommended.
November 13, 2024
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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