Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liam was helpful in finding out we are paying too much. I got my comparison done and happy to go ahead. Very formative

Reply from Tap And Go Ltd
Thank you Liam for making my experience simple from start to finish.

Reply from Tap And Go Ltd
I had an excellent experience thanks to Amy’s outstanding customer service. From the moment we connected, she was friendly, professional, and incredibly helpful. She listened carefully to my concerns, provided clear answers, and went above and beyond to ensure everything was handled smoothly.
Amy was not only knowledgeable but also made me feel valued as a customer. Her prompt responses and positive attitude made the entire process easy and stress-free. It’s rare to come across someone who genuinely cares about providing top-notch support, and Amy absolutely delivered.
Highly recommend her for anyone looking for reliable and thoughtful service. Thank you, Amy

Reply from Tap And Go Ltd
I recently signed a contract for a card terminal through Max Powell, and I couldn’t be more pleased with the service I received. From the beginning, Max was professional, knowledgeable, and made the entire process feel straightforward and stress-free.
He took the time to explain all the options clearly, answered my questions thoroughly, and helped me choose the most suitable solution for my business. There was no pressure—just honest advice and genuine support. I appreciated how transparent he was about the fees, contract terms, and how the terminal would integrate into my operations.
Everything was set up quickly, and I was up and running in no time. It’s rare to come across someone who combines efficiency with such a friendly, down-to-earth approach.
Highly recommended if you’re looking for a reliable and trustworthy person to help with card payment solutions.

Reply from Tap And Go Ltd
So glad I took this call when I did, normally I don’t get involved with sales calls, but something about this chap made me want to listen. He explained everything to me about how I was paying too much, and he answered my questions honestly which I respect. I am now set up with lower prices, and confidence that if I need support, I only have to give them a call. Thank you Joseph, I really appreciate your help and guidance.

Reply from Tap And Go Ltd
I had the pleasure of speaking to Joseph and he made me feel at ease straight away. It was a pleasure doing business with him.

Reply from Tap And Go Ltd
Amira made the process of switching to Tap & Go move easily and helped me understand the process, kept in touch and gave an absolutely five star service.

Reply from Tap And Go Ltd
Experience was great , Luca was incredible with everything very helpful and kind lad and helped me get my rates down, top man

Reply from Tap And Go Ltd
Was dealing with Amy and can't fault her service!!

Reply from Tap And Go Ltd
Amy at tap and go was a pleasure to deal with couldn't be more helpful, so very thoughtful and nothing was too much trouble. Amazing service thank you so much.

Reply from Tap And Go Ltd
Luca was very friendly and efficient. My rates have now gone down thanks to his support.

Reply from Tap And Go Ltd
Whilst dealing with tap n go I received outstanding customer service from Amy! Couldn’t recommend enough!

Reply from Tap And Go Ltd
Great company, highly recommend. Amy ensured a smooth transition.

Reply from Tap And Go Ltd
Amy was absolutely outstanding with her customer service skills.

Reply from Tap And Go Ltd
I couldn't be happier with the level of service I received from Max and Josh at Tap & Go. From the very beginning, they were both incredibly professional, knowledgeable, and genuinely helpful. They took the time to understand my business needs and guided me through every step with clarity and patience.
What really stood out was their customer-first attitude — nothing ever felt rushed or forced. They answered all my questions, explained the cost breakdown in full, and made sure I was confident in my decisions. The process was smooth, and their support made all the difference.
Thanks to Max and Josh, I now have a great setup with better rates and no unnecessary hassle. If you’re considering Tap & Go, I highly recommend asking for Max or Josh — you’ll be in good hands.

Reply from Tap And Go Ltd
Been with Tap and Go 3 years, Amy is superb and I won’t be leaving them as the service is the best we have seen.

Reply from Tap And Go Ltd
Rang up and spoke to Carly regarding switching from my current provider,
Carly took away all the stress and made the process super easy and was able to make a considerable saving for my business. Would highly recommend using Tap and Go.

Reply from Tap And Go Ltd

Reply from Tap And Go Ltd
Carly from tap and go was fantastic from start to finish. Answered all my questions and explained so I understood. Thank you .

Reply from Tap And Go Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.