Tap Reviews 309

The easy onboarding process with kyc and the transfer of money into the app to buy euro's and upload onto the mastercard is simple and the rates are excellent especially with a titanium account.

Great app! I use the tap Mastercard all of the time too!

Great app for trading crypto. Xtp coming has massive potential

Safest place to store and spend my crypto, the team are always very helpful with any issues.

I use this for my off ramp and the debit card. Team are super friendly fast and resolve any issue quickly. Highly recommended.

Hello I made deposit yesterday at 8pm one payment was received it’s now the next day 8:45 and I haven’t received payment

Made a first payment on 24jun which from my Bank to Tap which was quasi immediate.
On 26jun I made two other payment. Only one was received.
On 30jun still no news about the payment.
The helpdesk asked me the credit advices. I sent both of them (dated 26) and the helpdesk answeered that I received both payment on 24 and 26.....
So no news of my second payment and not sure if the helpdesk is very performant....

06/07/2023
The funds have still not been funds inspite of lots of documents sent to Tap (debit advice, swift message). I have the feeling to discussed with a bad AI asking me constantly the same document. I have to ask my initial bank to recall the funds (which will cost me fees).
While managing our cash, this app does understand the banking system. very worrying for a regulated company

14/07/2023
Seen TAP cannot credit the funds sent to my account, my Bank had to recall the funds....the Bank ot TAP refused the recall for an unknown reason (CUST ???)... I liaised with the TAP team whom requested me the proof of sending (that I have already sent to them several times).
Never had such experience in the past with an other intermediaries, that's just incredible. My fund cannot be credited on the account but they simply refused to send them back to me.

25/07/2023
After one month, nothing. Still nobody wants to talk to me over the phone and I am unsure to see my money back.
I am filing a complaint to the regulator.

Total scam took money from my account.
SCAMMERS

You don't deserve not even 1 star. When I want to send money to another 3 rd party wallet you don't specify what chains you accept. above this you charged me 35 usd to do the transaction and I added a wallet from polygon. I woke up with the money lost. When I contacted the support about the missinformation. I just received a broad message on the chat about the apologize and than I was left hanging. Thank you very much Maria from Tap global. Shame on the one hr who employed you as the person can't find proper emplyees.

£1170 was taken from my Revolut account and paid into tap.global. Not authorised by me as I have never heard of them before! All happened on 30th April 2023 after I was locked out of my account.

I have had a crypto account with Tap Global for over 2 years. I have always found the app really easy to use to buy Bitcoin, Etherium, XTP and other coins. They are also continually adding new coins to trade. I also have their prepaid Mastercard and have been using it whilst on holiday in Europe without any problems. zero exchange fees too. Topping up £ from my bank account has been easy and quick. i can see some recently have had issues with transfers in. Tap switched to a new banking partner a few weeks ago, so with that my tap account and sort code changed for transfers in. I was made aware by Tap beforehand and updated account details with Revolut accordingly.

Great experience so far ! Use for all my trades

£5000 was taken from my revolut account and sent to tap.gobal and can't seem to get in contact with them

Great app, I've had no trouble, seems really secure and professional, very easy to use.

I made a transfer from my personal account of 1650 euros to my tap global euro iban account and the money has not entered my account and the iban that was issued to me by tap global was from LHV bank i called LHV bank and they told me they don’t know Tap please this hurts me I don’t want to believe i might have been scammed by tap because since i write the support team no one replies even on live chat
I need my 1650 euros i am in pains right now

Great app, was so easy to use and add money from bank, cant wait to see price of xtp rise over the next few years

I recently had an incredible experience with Tap Global, the bank based in Gibraltar. I have to say, it's the best banking experience I've ever had! What's more, they're crypto-friendly, which makes them an even better choice for me. I appreciate that they're on top of the latest trends in finance and technology. All the staff was extremely helpful and professional, making the whole process seamless. I would highly recommend Tap Global to anyone who wants a banking experience that's above and beyond the rest. This is truly an amazing bank!

TAP is an amazing APP and the market volatility is expected. Made really good profits from their own personal wallet coin. Profit in excess of 1000% but I have been holding the coin for 2 years.

So I came to the app with a super advantage.

Fully regulated a joy to use and the experience has improved over time.