HomeOutlet Online Limited Reviews 946

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... See more

Rated 5 out of 5 stars

Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... See more

Rated 5 out of 5 stars

Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... See more

Rated 5 out of 5 stars

The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... See more

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4.4

Excellent

TrustScore 4.5 out of 5

946 reviews

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Rated 1 out of 5 stars

Poor, item not available when stated it was

It shown as available on website, it wasn't and isn't unstock at suppliers. But no correspondence from tap outlet to say so. I was met with a 'well you could try someone else...' attitude. Not great experience.

March 18, 2013
Unprompted review
HomeOutlet Online Limited logo

Reply from HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Rated 3 out of 5 stars

Somewhat disappointed

I ordered an item from Tapoutlet on 11 th March, 2013 and was given a 3 to 5 days delivery schedule. It is now evening of 18th March., There has been no communication nor sign of the paid for goods. If there is to be a delay please say so.

March 18, 2013
Unprompted review
HomeOutlet Online Limited logo

Reply from HomeOutlet Online Limited

We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.

Rated 5 out of 5 stars

Delivery received

Still await notification on when delivery will be made then I can comment on perfomance.
Please get back to me by return urgently

Thank you .the d,delivery has been made and the goods arrived very well packed in good condition today.

With thanks.

March 18, 2013
Unprompted review
Rated 5 out of 5 stars

Thank you Tapoutlet

Tapoutlet provided an excellent service and at a very competitive price with free delivery. I had queries and the staff answered all my questions quickly and a personal service provied by Kiran. The deliveries arrived before the end of lunchtime every day which was really appreciated and the goods arrived in good condition. There were lots of separate deliveries on different days and I would have appreciated just one later delivery for all the products on the latest date.

March 18, 2013
Unprompted review
Rated 5 out of 5 stars

SHINY NEW TAP

VERY PLEASED WITH SERVICE EASY TO ORDER ON LINE ARRIVED WITHIN 2/3 DAYS. NOW FITTED AND LOOKS GREAT IN KITCHEN AND VERY PLEASED WITH SPRAY ATTACHMENT, FINDING IT VERY UESFUL. WOULD NOT HESITATE TO USE COMPANY AGAIN.

March 18, 2013
Unprompted review

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