Tatami Fightwear Reviews 

1,352
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's friendly, professional, and helpful approach, often going above and beyond to resolve issues quickly. Reviewers are also highly satisfied with the products, frequently describing them as excellent quality, well-made, and durable, with a great selection available. However, some customers initially experienced product defects like torn seams or material flaws, or received items with incorrect sizing. These concerns were typically addressed swiftly and professionally by the customer service team, ensuring a positive resolution.

What people talk about most

Product

Consumers find product to be positive, with many reviewers highlighting the outstanding quality and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and outstanding... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent craftsmanship,... See more

Order

Customers had positive experiences with order, praising the quality and speed of orders, with some items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more

Company replied

Rated 5 out of 5 stars

Tatami is a fantastic supplier and I have purchased a lot of clothing now. All of my training Gi's have come from Tatami and I have also purchased several for my daughter too. We also own seve... See more

Company replied

Rated 5 out of 5 stars

We ordered a dashboard, it arrived promptly but with a defect in the material. After we provided proof, the item was replaced quickly with no issue. Accodents happen, but the service is how you dea... See more

Company replied

Rated 5 out of 5 stars

I got the pleasure of dealing with Shelby on a contact page for a damaged gi. I will honestly say it was the most smooth and painless experience I’ve ever encountered. Thank for your splendid custom... See more

Company replied


Company details

  1. Activewear Store
  2. Martial Arts Supply Store
  3. Sportswear Store

Written by the company

Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,352)

440 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the Tatami products

The quality of the products is great and this was definitely not my last order from Tatami :)

February 20, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Maxo,

Glad to hear it 💪 Thank you for such positive feedback!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I accidentally ordered the wrong item

I accidentally ordered the wrong item. I emailed customer service and they rectified this straight away. They amended my order and refunded me the difference. Excellent service always!

February 23, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Zahed,

We're relieved we were able to help - don't hesitate to reach out if you need us in the future! Thank you for leaving such a great review 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Excellent service

I thought I have paid the bill twice and wrote the customer service. They answered immediately and I am very happy now. Thank you!

February 21, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Claudia,

Thank you so much for such kind words! We're so glad that we were able to straighten things out for you 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Brilliant experience with Tatami

Brilliant experience with Tatami. Super quick to respond and really helpful. Shelby in particular was great to deal with, friendly, efficient and sorted everything without any hassle. Will definitely be ordering from them again.

February 20, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Shane,

Thank you for your lovely message! It was no trouble at all - I’m really glad we could help get everything sorted for you. We appreciate your support so much!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Gear is good. Support is even better.

Gear is good. Support is even better. This is the company you want to support.

February 18, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

We're so glad you think so 😎 Thanks for shopping with us!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I had a really great experience

I had a really great experience! I received quick responses straight away, and everything was handled smoothly and professionally.

A special thank you to Dan and Karen for being so helpful and efficient throughout the process. Your support was truly appreciated!

Highly recommend! ⭐⭐⭐⭐⭐

February 17, 2025
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Philip,

Thank you so much for taking the time to leave this review! We’re really glad everything went smoothly for you and truly appreciate your support. Hope you enjoy your new gear 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Karen was a great help, amended my order and helped me create my academy account. Quick responses and kept me informed of timeframe for patch delivery. Great service.

February 17, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Catherine,

Thank you so much for your kind words - we'll be sure to pass this on to Karen!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Tamami = best

Pretty much beyond debate - the best quality, value and customer service out there.

February 14, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Colin,

We're so glad you think so 😎 Thank you so much!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Amazing service

Don’t usually write reviews but with this company I think they deserve all the praise. The quality is fantastic, the size chart is very informative and also the delivery time was very quick. I’d highly recommend and will be buying again in the future.

January 24, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Mac,

We're delighted to hear that you're pleased with the service you received, and we hope you love your new gear! See you on the mats 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great customer service

Quick response time to my initial query and follow-up emails, clear and friendly communication, resolved my issues with ease. Big up Karen.

February 16, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Max,

Thank you for taking the time to leave such kind feedback! We're so glad you were pleased with the level of service we provided. We'll be sure to pass this on to Karen 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Perfect

Perfect, very good brand

February 13, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Andrzej,

Thank you so much for the review! I will pass your feedback on to the team 😍

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I've interacted with their customer service a few times to find out about sizes and also updates on a delivery when it looked like it was getting lost and I got excellent prompt feedback.
They are friendly and responsive.

Once I got my gi, I was very pleased. The quality is very nice and the price is reasonable.

Please keep up the good work!

February 9, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Craig,

Thank you so much for the review! I will pass your feedback on to the team 😍

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

High quality products & excellent customer service!

All the items I ordered were of very high quality, with beautiful neat embroidery and stitching, and convenient patterns that fit true to size. I was very pleased with the price and fast delivery using the best most reliable carrier DPD. Excellent customer service, especially Dan, who helped resolve minor issues. I highly recommend purchasing your products. Thank you very much!

February 10, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Gayane,

We're so glad to hear that you love your new gear, alongside the shipping service DPD provided! We'll be sure to forward your kind words on to Dan 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Just wanted to say how good the product…

Just wanted to say how good the product and customer service is at Tatami Fightwear
Very fast delivery
I had a few problems with sizes and they sorted it out very easy and very quick

February 8, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Wallis,

Thank you for such kind words - we truly appreciate it here at HQ. We're so glad that you're happy with both your products and our service! 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Super professional

Super professional! Couldn’t be happier with the people working at customer care and their service!
There was a problem NOT caused by Tatami but they made sure that the problem was solved. Would 1000% order at Tatami again!

February 5, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Kathleen,

Thank you so much for such positive feedback. We really do appreciate it! Hope you love your new gear 😍

TEAMTATAMI 🥋

Rated 5 out of 5 stars

Outstanding advice as always

Outstanding advice as always

I managed to somehow order the wrong gi, I emailed customer services and Dan quickly sorted it without cancelling/reordering

Thanks Dan

February 5, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

We're so glad we were able to sort your order out for you. Always happy to help 🤩

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I was unsure about my gi sizing

I was unsure about my gi sizing, as I did not quite fit the available options. I contacted costumer service that promptly helped and gave me the best options available. Very grateful for your help.

February 2, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

We're so glad we were able to help you with the sizing for your gi! We are always happy to help 😍

#TEAMTATAMI 🥋

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