Tatami Fightwear Reviews 

1,352
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's friendly, professional, and helpful approach, often going above and beyond to resolve issues quickly. Reviewers are also highly satisfied with the products, frequently describing them as excellent quality, well-made, and durable, with a great selection available. However, some customers initially experienced product defects like torn seams or material flaws, or received items with incorrect sizing. These concerns were typically addressed swiftly and professionally by the customer service team, ensuring a positive resolution.

What people talk about most

Product

Consumers find product to be positive, with many reviewers highlighting the outstanding quality and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and outstanding... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent craftsmanship,... See more

Order

Customers had positive experiences with order, praising the quality and speed of orders, with some items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more

Company replied

Rated 5 out of 5 stars

Tatami is a fantastic supplier and I have purchased a lot of clothing now. All of my training Gi's have come from Tatami and I have also purchased several for my daughter too. We also own seve... See more

Company replied

Rated 5 out of 5 stars

We ordered a dashboard, it arrived promptly but with a defect in the material. After we provided proof, the item was replaced quickly with no issue. Accodents happen, but the service is how you dea... See more

Company replied

Rated 5 out of 5 stars

I got the pleasure of dealing with Shelby on a contact page for a damaged gi. I will honestly say it was the most smooth and painless experience I’ve ever encountered. Thank for your splendid custom... See more

Company replied


Company details

  1. Activewear Store
  2. Martial Arts Supply Store
  3. Sportswear Store

Written by the company

Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(1,352)

440 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast responding, great costumer service

Responded very quickly to my E-Mail request, were super kind and had positive energy. They helped me with choosing the right size and gave restock information 👌
Can't wait to receive my order. Hope it fits well :)

March 2, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Lisa,

We're thrilled to hear we were able to help and that you had such a great experience with us! Thank you for leaving such a glowing review - we hope to see you again soon 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Fast and fair processes

It's been the quickest reply and fastest management of an issue I ever experienced. Claim management was fair and quick. Very good!

February 19, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

We truly appreciate such kind words - we truly pride ourselves on our level of customer service, so it's great to hear that you think so, too! 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Kit for kids

I've seen lots of people wearing Tatami kit when I've watched my grandson fighting at events. He's got some of the same kit.
His 10th birthday is coming up in a couple of weeks so I thought I'd order some new kit for him as he's a fast growing boy. I thought I'd order early just in case it took its time coming.
No need to worry about that. Quicker than Amazon Prime !
Great choice of stuff on the website for his age group. I like the way the size is 9-11 years. Hopefully he'll get longer use that way.
I ordered a short sleeved shirt, shorts and hoody. All came well packaged and the quality of the items is first class.
Thanks guys and gals. First class service.

March 1, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Doug,

Thank you for such positive feedback regarding our shipping and quality! We think so too 😎

We truly hope your son loves his new gi - and please wish him a happy birthday from us! 🎉🎂

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Highly recommended

Very good. Really happy with the purchase, and the company treats customers fair and with respect. Prices are very good too, I will continue to use them moving forward.

February 24, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Robert,

We're so thrilled to hear you think so! We hope to see you again 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

World class service!!!

I had a complicated situation where I needed to add items to an order and secure a Gi that had literally just sold out.

Shelby went completely above and beyond! She physically reserved the very last Gi for me, sorted out my discount, and made a custom payment link so everything shipped together.

Fast replies, incredibly helpful, and just a completely flawless experience. I can't wait to receive my new loadout. Huge thanks to Shelby!

February 20, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Christian,

Thank you so much for your kind words and positive feedback - I'm thrilled we were able to get your gi to you! We hope you love it 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great customer experience

Great customer experience. Ordered and received the items the next day. Top quality products.

January 29, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Phil,

We're glad you think so 💪 See you on the mats!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Super helpful

Super helpful

February 27, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Adam,

Thank you for taking the time to say this - we truly appreciate it 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Dan the man!

Great experience made perfect by Dan! I made an order after midnight and realised I messed up the delivery address, I sent an email and got a response first thing in the morning. Dan helped me get the address changed ASAP and assured me it was confirmed. Tatami will now be the first place I look for all my BJJ needs.

February 27, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Matthew,

Thanks for sharing your experience with us! We’re glad we could get everything sorted quickly and make the process easy for you. We'llbe sure to pass your kind feedback onto Dan!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I made a little oopsie while I was…

I made a little oopsie while I was ordering and didnt realize until I confirmed my order but as soon as I reached out they immediately worked with me to amend it

February 25, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Nicole,

We're so glad we were able to fix your order for you. Thank you for taking the time to leave such great feedback!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

From Purchase to return for wrong sizes, all was Great!

Purchase went really well, but what was amazing was when I had trouble returning products that were the wrong size, SHELBY was Amazing and nothing but supportive, helping me rest assured that even though I missed the return window, she still is going ahead and working with me to get it returned. WILL BUY AGAIN!

February 23, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Dave,

Thanks so much for your kind feedback! We’re really pleased to hear you had a positive experience and appreciate you taking the time to let us know - we're truly grateful 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Quick to respond, smooth and easy to deal with

Simple purchasing process, ordered the wrong size (my error) which was immediately addressed by the customer service team and I received an updated order confirmation.
Such a smooth and efficient response with an easy outcome!
Thank you all and specifically Shelby whom assisted me ☺️

February 26, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Charlotte,

Thanks a lot for the kind words and support! It means a great deal to the whole team, and we’re always here if you need anything.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

i had great assistance from dan with…

i had great assistance from dan with helping me change my delivery address and was very helpful to me

February 26, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Dylan,

We're thrilled to hear that Dan was able to amend your order! We'll be sure to pass your feedback on to him 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Shelby in customer services resolved my…

Shelby in customer services resolved my minor issue very quickly, great customer service and a top company that I do not hesitate to recommend!

February 25, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey J,

Thank you so much for such great feedback - we're so glad we managed to turn things around for you!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Would buy from again

This was my first order with Tatami Fightwear and I’m really impressed. There’s a great selection of items at very reasonable prices. I paid for next day delivery and it arrived exactly as promised. The items are excellent quality and feel well made. I’ll definitely be buying more in the future and would happily recommend Tatami to others.

February 16, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Stephanie,

Thank you for sharing your experience with us. We’re glad we could help and make things as smooth as possible for you!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Thanks to Manager Karen for the quick…

Thanks to Manager Karen for the quick feedback and assistance in acquiring GI

February 25, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Vitaljis,

Thank you for taking the time to leave such kind words about Karen! We'll be sure to pass this on 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great customer support!

I contacted customer support regarding a product I had purchased and received a response in record time. My issue was resolved quickly, and I’m extremely satisfied with the efficient and knowledgeable service provided by Tatami Fightwear’s customer support. OSS!

February 25, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Petja,

We really appreciate you leaving this review - we’re happy to hear you were well looked after, and thank you for choosing Tatami! 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Perfect service

Fast delivery, good stuff, and when I asked for a VAT invoice, they emailed it within 24 hours.

February 20, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

We really appreciate your kind words. It’s great to hear everything went smoothly, and we’re always happy to help whenever we can!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Made an error on my order and the staff…

Made an error on my order and the staff credited my account immediately.

Highly recommend ordering through them

February 25, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you so much for taking the time to leave such a lovely review! We're thrilled we were able to help.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Top customer service and product

I’m in the process of starting up a new class and wanted to provide gis for new students. Tatami made this possible by being affordable without compromising on quality, unlike many other brands.

Their customer service is also excellent, with rapid replies during business hours and quick, professional support.

I’ve been training for over 8 years and still own gis from my first year, which says a lot about the durability.

Thanks to Tatami for staying affordable in a sport where costs and memberships keep increasing. It genuinely makes a difference.

February 24, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Mike,

Thanks so much for your kind feedback! We’re so pleased to hear you had a positive experience and appreciate you taking the time to let us know.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

great and quick response to questions…

great and quick response to questions and website was easy .. 100% recommend

February 24, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Simon,

Thanks for sharing your experience with us! We’re glad we could get everything sorted quickly and make the process easy for you 😁

#TEAMTATAMI 🥋

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