Tates Reviews 

1,270
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours. The car was in a fantastic condition following the pre sale work. I would certai... See more

Rated 5 out of 5 stars

Sol Blakey has handled my Motability application from start to finish, has been flexible & helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on cha... See more

Rated 5 out of 5 stars

We’ve had our new car 13 months - Our contact with Peugeot, Sol,was excellent. Thorough, explained everything and well considering we hadn’t owned an all electric car before. Polite and helpful, a... See more

Rated 1 out of 5 stars

Absolute rip off, quoted £700 for first service on a vauxhall vivaro. Rang two other vauxhall dealers in the area and was quoted under £300. The women on reception was friendly but obviously doesn't k... See more

Company details

  1. Car Dealer

Information provided by various external sources

For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,270)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good sales experience

Ian at Tate’s was most helpful, wasn’t pushy, gave us time to think it over and then was helpful throughout the process. Would recommend!

January 13, 2024
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Reply from Tates

Thank you for taking the time and feeding back your experience that you have had in our Hyundai dealership and letting us know how well Ian has looked after you.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, Harry, professional and polite.

February 6, 2024
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Ian was amazing

Ian was amazing. Can't thank him enough for all the help and care he shows. Would never go anywhere different.

February 18, 2024
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Reply from Tates

Thank you for taking the time and feeding back your experience that you have had in our Hyundai dealership and letting us know how well Ian has looked after you.

Rated 5 out of 5 stars

Max was extremely knowledgeable

Max was extremely knowledgeable, honest, and helpful throughout the whole process

February 4, 2024
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Reply from Tates

Thanks very much for both your valued custom and your excellent feedback - We do all work as a team to ensure that our customers feel relaxed and enjoy their car buying experience so we'll be very pleased to share your review with Max.

Rated 5 out of 5 stars

Citroen C3 purchase

Purchased a C3 from Graham at Tates Citroen Crawley. Very easy to deal with and professional throughout, all questions answered and car prepared and ready for collection as agreed.
All in all great service, thanks.

March 17, 2024
Unprompted review
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Reply from Tates

Thank you for taking the time and feeding back your experience that you have had in our Hyundai dealership and letting us know how well Graham has looked after you. I will pass you kind comments over to Graham. Thank you

Rated 5 out of 5 stars

Fault rectified promptly on nearly new car.

Calvin was really good to deal with on the sales side, not too pushy and very pleasant. But the star of the show was Rob in Service when I had to take the car back after 2 days as it was making a strange (but hard to hear) noise. Rob got a Technician to look at it immediately to identify the offending part, then placed a priority order for a replacement and got it fitted 3 working days later. As a Kia Approved Used vehicle the fault should have been identified by Kia, not Tates. Anyway, prompt action by Rob saved the day!

February 22, 2024
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Reply from Tates

Thank you for taking the time and feeding back your experience that you have had in our Kia dealership and letting us know how well both Calvin and Rob looked after you. I will pass your kind comments over to them both. Thank you

Rated 5 out of 5 stars

Great Dealer

Great service all round. Can't fault this dealer. Kept us updated during the wait and the staff was always nice and friendly.

February 14, 2024
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Fantastic Service

Marc explained the Motability service well and went out of his way to answer all my questions. The whole thing was very straightforward. Motability is a fantastic scheme.

February 8, 2024
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Max was extremely helpful

Max was extremely helpful. Letting us know that a car was coming in that might suit us. He was very patient explaining everything to us. We are happy with the service Tates provided. We have purchased two cars from them now.

February 8, 2024
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Reply from Tates

Thanks Roger for taking the time to review Tates. We really appreciate it. I will pass your kind words over to Max.

Rated 5 out of 5 stars

Excellent

Very helpful, professional and kind salesman. Took care finding right car for me. Max was efficient and patient. My third car from Tates and I always exceptional service from the sales team.

February 14, 2024
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Reply from Tates

Thanks Denise for taking the time to review Tates. We really appreciate it. I will pass your kind words over to Max.

Rated 5 out of 5 stars

Good service

Good service

February 28, 2024
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Knowledgeable

Helpful , friendly and great communication. Efficient and informative

February 23, 2024
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Dan is a professional sales person

Dan was very patient, he listened to what I required, he did not try and talk me into having something I did not want, it was my choice.
Dan is what I call a proper sale person, not pushy, a good listener, patient, ensured I was happy with my decision about which car I wished to buy, any questions were answer in easy terms for me to understand. Well done do not change how you deal with your car buyers

March 4, 2024
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

I am delighted to share my exceptional…

I am delighted to share my exceptional experience with Tate's car company, particularly with Max. His professionalism, knowledge, and dedication surpassed my expectations. From the moment I stepped into the showroom to driving off in my new car, Max ensured a seamless and enjoyable process. Tate's, with Max at the helm, truly prioritizes customer satisfaction. I highly recommend their services for anyone seeking a quality car-buying experience.

January 6, 2024
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. Max will be thrilled.

Rated 5 out of 5 stars

parts department was helpful.

Tony in the parts department was so helpful,identifying the part I required. Contacting me when the part was available to collect.

March 12, 2024
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Reply from Tates

Thanks Gary this will make Tony's day

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