The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours. The car was in a fantastic condition following the pre sale work. I would certai... See more
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Sol Blakey has handled my Motability application from start to finish, has been flexible & helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on cha... See more
We’ve had our new car 13 months - Our contact with Peugeot, Sol,was excellent. Thorough, explained everything and well considering we hadn’t owned an all electric car before. Polite and helpful, a... See more
Absolute rip off, quoted £700 for first service on a vauxhall vivaro. Rang two other vauxhall dealers in the area and was quoted under £300. The women on reception was friendly but obviously doesn't k... See more
Company details
Information provided by various external sources
For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services
Contact info
Mansfield Road, NG5, Nottingham, United Kingdom
- tatescars.co.uk
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Sales staff were attentive and did…
Sales staff were attentive and did their best to make sure we bought a car to suit our needs.

Reply from Tates
a pleasurable experience
easy no fuss process from start to finish, 1st class help and service

Reply from Tates
Lovely Kia Xceed.
Salesman listened carefully to requirements and found the perfect fit. He was straight talking and great to deal with. A really fab car. Am very happy.

Reply from Tates
Fantastic service
Fantastic service, 2nd car I have bought from Harry, when I’m looking for another Hyundai I will contact Harry again.

Reply from Tates
customer service
Really helpful staff who went through the car specifications and costs for what I was looking to buy.

Reply from Tates
Ian was very good from start to finish…
Ian was very good from start to finish when we came into the Tates garage looking for a new Hyundai Tucson.
We bought a 6 month old one in silver and are very happy with it .
I would not hesitate to go back if looking for another car in a few years time.

Reply from Tates
Brilliant Service all round
Professional, very pleasant people, a pleasure to deal with not only in sales but in service as well.

Reply from Tates

Reply from Tates
All staff very helpful and…
All staff very helpful and understanding of any problems

Reply from Tates
Good experience of buying a Kia .
Nice and easy to buy a car , good customer service with Calvin from the start . Very hassle free .

Reply from Tates
Great customer service and friendly…
Great customer service and friendly staff. I dealt with James and he went above and beyond to help me.

Reply from Tates
Louis was pleasant enough ,when I could…
Louis was pleasant enough ,when I could contact him!
However I had to ring around the other branches to ask other salesman at their other car yards for him to contact me
Also didn’t really chase up the service history ,as Irequested in the end I did it myself but it was easy enough just asked a vw commercial centre for it ,its online
The plus point was the suggestion of including RAC mechanical cover included in the price instead of the Tates in house warranty as I travelled down to Brighton from Yorkshire
Also he did pick me up from the train station ,so on balance not too bad
In comparison to a BMW which I bought at the same time they delivered the vehicle from London for nothing,full tank of fuel ,logged my warranty for me ,replaced a back up key for nothing ,rang me to ensure I was completely happy ,even knocked an additional £500 off without me asking ….that is a 5 star service

Reply from Tates
We visited on a whim
We visited on a whim, just tentatively looking for a small used car. The salesman not only remembered my name, but also what car we had bought 7 years ago!
Walked away less than an hour later with an agreement in place.

Reply from Tates
Max.. The Man who does what he promisess
Max... purely and simply Max.
We only went to view and now we have a lovely Hyundai Tuscon

Reply from Tates
Brilliant customer service
Brilliant customer service. Went above and beyond to help us.

Reply from Tates
Tates Vauxhall Service Centre.
Thankyou to Natalie today for sorting the MOT and service on our car and getting the advisory work found on the MOT all completed today. Excellent service.

Reply from Tates
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