Tates Reviews 

1,270
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The salesman Conor was so helpful he went out of his way to explain everything. Even called me out of business hours. The car was in a fantastic condition following the pre sale work. I would certai... See more

Rated 5 out of 5 stars

Sol Blakey has handled my Motability application from start to finish, has been flexible & helpful throughout & tool time to show me all the features of my new adapted C3 Aircross with advice on cha... See more

Rated 5 out of 5 stars

We’ve had our new car 13 months - Our contact with Peugeot, Sol,was excellent. Thorough, explained everything and well considering we hadn’t owned an all electric car before. Polite and helpful, a... See more

Rated 1 out of 5 stars

Absolute rip off, quoted £700 for first service on a vauxhall vivaro. Rang two other vauxhall dealers in the area and was quoted under £300. The women on reception was friendly but obviously doesn't k... See more

Company details

  1. Car Dealer

Information provided by various external sources

For nearly 100 years, Tates Cars have been at the forefront of the motoring industry. Customers across Crawley, Brighton, Gatwick, Pyecombe and Redhill have been coming back to us time and time again to buy their new cars, vans and for aftersales services


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,270)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice car

Very nice car , Love it !!

December 5, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. Happy xmas to you and your family.

Rated 5 out of 5 stars

Dealt with a sales executive Ashley who…

Dealt with a sales executive Ashley who was very polite and respectful, very knowledgeable and I was never rushed or put under any pressure, he kept me informed through out the sale, if I need another vehicle I would definitely go back to Tate's

November 23, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. I will pass your kind comments on to Ashley and the team. Hope you and your family have a lovely xmas.

Rated 5 out of 5 stars

Good customer service

Good customer service. Excellent communication.

November 10, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. Happy Xmas to you

Rated 4 out of 5 stars

Excellent help and support from Nathan

Excellent help and support from Nathan. Just a couple things to follow up on and quickly arranged. Thanks again Nathan

November 28, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. Hope you and your family have a lovely xmas.

Rated 5 out of 5 stars

Kia are first class.

We are on our 4th Kia and we have always had first class service from them with every car and our family and friends who also purchased Kias all say the same. We purchased our cars from Kia Pyecombe and you always get excellent service.

October 20, 2023
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Reply from Tates

Thanks Roger for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Excellent customer service provided by Mr Harry, at Tates Hyundai, Brighton

Received excellent customer service from Mr Harry, at Tates Hyundai, Brighton, while purchasing hyundai ioniq 5 premium.

As i travelled from London to Brighton to collect the car, Mr Harry also made sure the car was fully charged. Many thanks to Mr Harry!
Highly Recommended

October 10, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. I will pass your kind comments over to Harry

Rated 5 out of 5 stars

Excellent service

Excellent service.
Everything was explained. And went beyond in showing things with the car. Love it Thankyou.

October 27, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 3 out of 5 stars

Could not comment

October 17, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it. Is there anything we could of done further to ensure 5 stars? If there is anything outstanding please feel free to email me marketing@tatescars.co.uk Regards

Rated 5 out of 5 stars

The service I received was first class

The service I received was first class. Very patient and polite. I dealt with Theo at Portslade and found him knowledgeable and charming. I purchased a new car and he talked me through everything thoroughly.

October 13, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

I had a lovely experience with buying…

I had a lovely experience with buying my new car, graham Webb went the extra mile in making my dreams come true in getting the car I wanted, couldn't fault his help

October 24, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Good service all round from first…

Good service all round from first introductions to the models available, lengthy test drive with lots of info. Good contact from making the deal to delivery of the car. We have no hesitation in recommending Tates to prospective buyers.

October 14, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Had a really good experience

Had a really good experience, Nathan was really nice professional and didn't pressure us into buying answered all of our questions and nothing was to much trouble for him would definitely recommend Tate's pyecombe.
Thank you for our fantastic car 😄

October 31, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

Always great service

Always great service, kept in touch despite the delays in production.

October 17, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

Rated 5 out of 5 stars

I would highly recommend Tates & a…

I would highly recommend Tates & a special thank you to Kris, who went out of his way to get me the best deal. All done over the phone, "I trusted his judgement," & he didn't let me down! He even picked me up from the train station. Great service. 😁

October 10, 2023
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Reply from Tates

Thanks for taking the time to review Tates. We really appreciate it.

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