Zenwork Tax1099 Reviews 

472
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the platform incredibly easy to use, simplifying complex tasks and making the process stress-free. Many appreciated its intuitive design, which helped them understand what was needed and saved significant time compared to other methods. Reviewers also consistently highlighted the affordability and cost-effectiveness of the service, often noting it was much cheaper than alternatives. However, some customers also noted significant dissatisfaction with customer service, citing difficulties reaching support through chat or phone, and experiencing unresponsiveness. A few other people also felt that the website's layout and navigation could be confusing or non-intuitive, making it challenging to find their way around or use the system effectively at times.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy, intuitive, and... See more

Website

Users describe ambiguous interactions with the website, with many finding it intuitive, easy to navigate, and... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising it as a "turnkey... See more

Price

Customers had positive experiences with price, finding the service inexpensive, affordable, and... See more

Customer service

People report negative experiences with customer service, citing a general lack of support and difficulty... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Probably a whiz for a techy person, but I am not one so it took me a little while to figure it out. The Youtube video was helpful but the woman's voice on the video was not very clear.

Company replied

Rated 4 out of 5 stars

Tax1099 is easy to use once you get used to the interface. It's a great solution for small or independent business owners.

Company replied

Rated 5 out of 5 stars

As a small business owner, it can be overwhelming to manage tax filing requirements. Zenwork Tax1099 makes submitting 1099s a breeze. It has an easy to use interface, it makes it easy to understand... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, anything that simplifies compliance and takes stress off my plate is a win — and Tax1099 does exactly that. Tax1099 is incredibly easy to use and completely takes t... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Accounting Software Company
  3. Business to Business Service
  4. Cloud Computing Service
  5. Tax Preparation

Written by the company

Tax1099.com, powered by Zenwork, Inc., is an IRS-approved eFile provider for informational returns. We make it easy to file 1099s, W-2s, the 1040s, and other 40+ state and federal forms quickly and accurately. By blending tax knowledge and technology, we offer excellent tools that ensure compliance, accuracy, and speed. •eFile 1099s, W-2s, 1040s and 40+ state and federal forms • IRS-approved eFiling; offers secure and accurate filing • Streamlined interface; simple, fast, and easy to use • Secure and reliable system that helps you ensure compliance with IRS regulations • 10+ years of experience in tax processing and customer service; with 150,000+ satisfied customers. • Affordable pricing; with multiple payment options


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(472)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been locked out of my account…

I have been locked out of my account for two days and cannot get anyone to help me. I've been cut off multiple times on the chat feature on their website, I've called the customer success phone number multiple times and it says the team is busy and hangs up, I've emailed the support email multiple times, I've called the AI number they provide. I don't know what else to do.

January 26, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

We apologize for the inconvenience caused. We want to help resolve this as quickly as possible. We’ve requested your details through Trustpilot so we can share them with our support team right away. Once we receive your information, one of our representatives will reach out to you as soon as possible.

Rated 5 out of 5 stars

This was my first attempt at issuing…

This was my first attempt at issuing 1099s and it was clear and concise in processing. Very good value for the money.

January 27, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 4 out of 5 stars

"Great for Small Business to Mid Size Owners

Tax1099 is easy to use once you get used to the interface. It's a great solution for small or independent business owners.

January 27, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 1 out of 5 stars

NO SUPPORT - SOFTWARE ENGINEERED INCORRECTLY

Tax1099 auto-fills Form 943 Box 17M when it shouldn't. I have reported the issue over 6 times and cannot get a real person to fix it. Their AI makes you repeat yourself over and over again and you will never get a real human to help, thought hey lie and give it names like Nancy and Thomas. Their software is engineered incorrectly and they do nothing to fix it. I have waited weeks, reported it over and over and over again and still, no fix to the issue.

January 27, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

We understand how upsetting it is to report the same issue multiple times without receiving the help you need, and this is not the experience we want for our customers.

Regarding Form 943, Box 17M is designed to reflect the total of Boxes 17A through 17I, and the system auto-populates this field by adding those values together. That said, we understand your concern and want to make sure this is working correctly for your specific filing.

We have requested your details so our team can review your account and connect with you directly to provide any further assistance needed. Thank you for your patience, and we appreciate you giving us the opportunity to address this.

Rated 5 out of 5 stars

FILING IS EXTREMELY EASY AND FAST! I CAN'T BELIEVE ANY OTHER SYSTEM IS BETTER.

I'VE USED THIS COMPANY FOR THE LAST 4 YEARS AND CONTINUE TO VALUE THE QUICK AND EASY WAY TO SUBMIT.

January 27, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Easy to use and not complicated

Easy to use and not complicated, the best part is that Tax1099 has all the forms you need for filing.

January 27, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Makes Tax Time Easier

As a small business owner, it can be overwhelming to manage tax filing requirements. Zenwork Tax1099 makes submitting 1099s a breeze. It has an easy to use interface, it makes it easy to understand what goes where, its affordable and it keeps your records for next yeaar. 5/5 stars from me

January 27, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I've been trying to contact them for 5 days with no response from a real person. After paying $1600 for filling 1099-NEC forms, I was blocked, customer service replies that they don't issue a refund, but I am not requesting a refund- I simply want the service I already paid for.

January 27, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Hi Tima, We apologize for the inconvenience caused. We have asked our support team to reach out to you with the utmost priority to resolve it as soon as possible.

Rated 5 out of 5 stars

Quickest and easiest 1099 processing…

Quickest and easiest 1099 processing imaginable at an amazingly low cost. Definitely will not regret.

January 26, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Data Input is super easy

easy form input

January 26, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 4 out of 5 stars

Super easy filing of 1099-NEC forms

Easier to find basic 1099-NEC form submission and payment for those who are not accountants.

January 26, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

super easy to use platform

super easy to use platform. Tax1099 is cost effective, much cheaper than intuit!

January 26, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Definitely worth it.

I have used Tax1099 for several years. It takes me a minute to remember how to navigate, but the system is very intuitive and it's like riding a bike. I appreciate that all my previous filings are easily accessible. Being able to file multiple 1099 types without having to go buy the different forms is an amazing time saver.

January 23, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Fast and easy 1099 prep

Zenwork Tax 1099 made the tiresome task of 1099's quick and easy. The import from QBO was seamless and it allowed me to map accounts to ensure correct 1099's that QBO would not let me add. As a bookkeeper, I have used several 1099 prep apps over the years and this is by far my favorite. Do yourself a favor and give them a try!

January 26, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Customer support

I originally left a review due to difficulties reaching customer support and dealing with their "chatbot". After posting my review, I was contacted by Alan, who is working with me to resolve the issue (ref. # 212406621).

While the initial response time could be improved, I appreciate the follow-up and support. Because of that, I’m updating my rating.

January 25, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Hi Wilson, thank you for sharing your experience and for your continued trust in our software. We’re glad to hear it has worked well for you over the years, and we’re sorry for the stress and confusion caused by the recent filing and support experience.

We have requested your details via Trustpilot so we can look into this right away. Once we receive them, one of our support representatives will reach out to you as soon as possible to review the status of your Form 940 and provide clear guidance.

Rated 2 out of 5 stars

2/5 mainly because their AI bot is…

2/5 mainly because their AI bot is often useless; perhaps the lesson is to learn a new form during normal business hours, when customer support is available. Even then, CS responds not in real time, but with an answer to a question within 15 minutes by email. Weekend response is much slower and less in depth. Their advertised prices seem to be for bulk type of numbers. Their payment system is weird also. I could not pay directly, but had to first preload their wallet and then repeat all the steps again to make the final payment. It was glitchy all weekend. Also, they need to have a FAQ question section. Their AI bot is probably new; it even admitted it made a mistake a few times. If they can actually have it “see” what is on the screen, it would be 500 percent more useful.

January 25, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for sharing your detailed feedback. We’re sorry to hear about the difficulties you experienced, especially over the weekend. This is not the experience we want for our customers.

We understand your concerns around the AI bot, response times, and the payment flow, and we appreciate you pointing out where things felt confusing or glitchy. Your suggestions, including adding a stronger FAQ section and improving the support experience, are valuable and will be shared with our team for improvement.

Rated 5 out of 5 stars

Easy to use!

January 25, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

January 25, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

Makes e-filing so easy

The filing process is easier when using Zenwork. It cuts through the complications.

January 25, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

Rated 4 out of 5 stars

Soft ware seemed to make it easy.

January 25, 2026
Unprompted review
Zenwork Tax1099 logo

Reply from Zenwork Tax1099

Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.

Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.

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