Probably a whiz for a techy person, but I am not one so it took me a little while to figure it out. The Youtube video was helpful but the woman's voice on the video was not very clear.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tax1099 is easy to use once you get used to the interface. It's a great solution for small or independent business owners.
Company replied
As a small business owner, it can be overwhelming to manage tax filing requirements. Zenwork Tax1099 makes submitting 1099s a breeze. It has an easy to use interface, it makes it easy to understand... See more
Company replied
As a small business owner, anything that simplifies compliance and takes stress off my plate is a win — and Tax1099 does exactly that. Tax1099 is incredibly easy to use and completely takes t... See more
Company replied
Company details
- Tax Preparation Software
- Accounting Software Company
- Business to Business Service
- Cloud Computing Service
- Tax Preparation
Written by the company
Tax1099.com, powered by Zenwork, Inc., is an IRS-approved eFile provider for informational returns. We make it easy to file 1099s, W-2s, the 1040s, and other 40+ state and federal forms quickly and accurately. By blending tax knowledge and technology, we offer excellent tools that ensure compliance, accuracy, and speed. •eFile 1099s, W-2s, 1040s and 40+ state and federal forms • IRS-approved eFiling; offers secure and accurate filing • Streamlined interface; simple, fast, and easy to use • Secure and reliable system that helps you ensure compliance with IRS regulations • 10+ years of experience in tax processing and customer service; with 150,000+ satisfied customers. • Affordable pricing; with multiple payment options
Contact info
1 East Center Street #250, 72701, Fayetteville, United States
- sales@tax1099.com
- tax1099.com
4.3
Excellent
472 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time user
First time user. Love the process, but very frustrated trying to understand why I have to deal with filing state reconciliation returns, when there were no state taxes withheld on the 1099-NEC or 1099-MISC
January 14, 2026
Unprompted review
Reply from Zenwork Tax1099
Thank you for your feedback, and we’re glad to hear you liked the overall process. We’re sorry for the confusion and frustration around the state reconciliation returns.
There are a couple of reasons this may happen. We have requested your details through Trustpilot so our team can review your account and provide accurate guidance. Once we have your information, we’ll look into it promptly and make sure everything is clarified for you.
Love the email received once IRS…
Love the email received once IRS accepts the claims,
I was unsure how it worked if a 1099 was rejected and corrected, and whether the corrected 1099 would be sent to the IRS. It needs to be documented somewhere that a 1099 was corrected after checking the EIN and information. Overall, you have come a long ways.
January 20, 2026
Unprompted review
Reply from Zenwork Tax1099
Hi Kim, thank you for your kind feedback. We’re glad to hear the IRS acceptance email was helpful, and we truly appreciate your support. It means a lot to know you’ve seen the improvements we’ve made, and we’ll continue working to provide an even better experience for our customers going forward.
Be aware of several major red flags…
Be aware of several major red flags when using Tax1099 (Zenworks).
Our company produces over 600 Forms 1099 each year, and transferring this volume of data from QuickBooks to the IRS is already a complex and time-consuming process. QuickBooks promotes Tax1099 as its partner for seamless filing, yet the process is anything but seamless. Even with assistance from Intuit support staff, completing the filing can take three hours or more.
After finally reaching the last step and clicking “Complete,” we discovered that additional paid services, including 1099 mailing and a TIN matching service, had been automatically selected on our behalf without clear disclosure or affirmative consent. These add-on services significantly increased the total cost of filing.
To remove the unwanted charges, we were required to go back through the entire filing process again to manually uncheck the extra services, causing additional time and frustration after an already lengthy process. Despite attempting to correct this, one paid service, the TIN matching option, was inadvertently left selected. This resulted in a charge of over $600 for a service we did not intend to purchase.
We noticed the charge within approximately one hour and immediately attempted to contact Tax1099 by phone multiple times. Each call went unanswered and ultimately disconnected. We then sent multiple follow-up emails requesting assistance and a refund. To date, we have received no response and have effectively been ghosted.
Tax1099 has refused to refund the charge, citing “human error,” despite the fact that the error was facilitated by a system that automatically preselects paid add-ons and provides no meaningful customer support when issues arise.
This practice feels deceptive and manipulative, particularly for businesses handling high-volume filings under strict deadlines. Automatically preselecting paid services at the final stage creates unnecessary pressure, increases the risk of accidental overbilling, and leaves customers without recourse when mistakes occur.
Businesses should proceed with extreme caution when using Tax1099 and carefully review every selection before final submission.
January 13, 2026
Unprompted review
Reply from Zenwork Tax1099
We’re very sorry for the trouble this has caused, especially while managing a high-volume filing under tight deadlines. This is not the experience we want anyone to have with Tax1099.
We understand your concern about the additional services that were selected during the final steps. Please note that services like mailing and TIN matching are always optional, and you can choose to exclude them. The one-time message that appears is intended to give you that choice, and once it is deselected, it will not be shown again going forward.
We have also requested your details on Trustpilot so we can share them with our support team for review. In the meantime, please email your account details to support@tax1099.com, and we will look into this promptly. If any service was added unintentionally, we will be happy to assist with a refund and help get this resolved as quickly as possible.
I used this service for many years, but no longer.
I used this service for over 7 years, but recently they put a deceptive Prepay button on and fraudulently charged my card $249 when my annual spend is les than $100 (and the order I was trying to pay for was $37). This has never been an option before, I always paid by order for each of my clients. I will stop using this software because it's not easy to use anymore and deceptive. I'm disappointed as all of my data is loaded into here, but I'm a tech savvy person and they took advantage to get some upfront cash. This is not ethical nor acting in good faith.
January 16, 2026
Unprompted review
Reply from Zenwork Tax1099
We’re truly sorry for the frustration this has caused. We especially appreciate your long history with us, and it’s disappointing to hear that we let you down.
The Prepay option and other add-on services are completely optional, and you’re always in control of selecting or excluding them. This message is shown as a one-time option, and once it is deselected, it will not appear again.
We have also requested your details on Trustpilot so we can pass them to our support team. In the meantime, please email your account details to support@tax1099.com., and we will review this promptly. If the charge was applied unintentionally, we will be happy to assist with a refund.
Unprofessional Sales Rep and Slow - Unreliable Service
I tried to work with Zenwork, but the experience with their sales rep was really disappointing. She was constantly unavailable — always “at a conference in Vegas” or “traveling” and it often took several days just to get basic replies. When she did respond, the answers weren’t clear or helpful.
Overall, it came across as unprofessional and left me feeling like my time wasn’t valued. I eventually gave up and went with another provider who was far more responsive and organized.
October 1, 2025
Unprompted review
Reply from Zenwork Tax1099
Hi Kimberly, We’re genuinely sorry to hear about the lack of responsiveness and clarity you encountered while trying to work with Zenwork. That’s not the experience we want anyone to have, and we completely understand how frustrating it must have felt to wait days for responses and still not get the information you needed.
We take your feedback very seriously, especially regarding communication and professionalism. To look into this further and address the situation internally, we’ve requested your contact details through Trustpilot. If you’re open to it, we’d appreciate the opportunity to learn more and ensure this is addressed appropriately.
Very Disappointing Sales Process and Poor Customer Experience
I chose Zenwork based on a written quote their sales team presented to me as final. I accepted the offer immediately and made my vendor decision in good faith. Only after I accepted did they inform me that the price was being changed—without any prior notice, clarification, or acknowledgment that the original offer had not been internally approved.
What made the situation worse was the lack of a sincere apology or accountability from leadership, despite the clear breakdown in communication coming from their side. Responses also regularly took 3–4 business days, which made the entire process slow and frustrating—especially as we were approaching year-end when timelines matter.
I ultimately decided not to move forward because the experience did not reflect the level of professionalism or reliability I expected. A quote presented to a customer as “final” should not be reversed afterward, and customers should not have to request basic acknowledgment of mistakes.
Very disappointing experience overall.
November 26, 2025
Unprompted review
Reply from Zenwork Tax1099
Hi Kim Yoo, we sincerely apologize for the confusion and frustration caused by the pricing change and delayed communication. We understand how disappointing this was, especially after a quote was presented as final and during a time when timelines are critical.
This is not the experience we aim to provide. We’ve requested your contact details through Trustpilot so we can review this internally and address what went wrong.
We appreciate you sharing your experience and regret that we didn’t meet your expectations.
The Absolute Worst Company I’ve Ever Dealt With
Hands down the most unprofessional, incompetent, and unresponsive company I’ve ever come across. Their system is glitchy, unreliable, and riddled with errors, and when something goes wrong (which it will) they’ll blame you instead of fixing it.
Customer service is a joke. They take forever to respond, offer zero real help, and refuse to take accountability for their own system issues. It’s shocking how a company handling sensitive financial data can operate with such negligence and lack of care.
I strongly advise anyone considering them to look elsewhere. This company does not deserve your trust, your money, or your business.
November 19, 2025
Unprompted review
Reply from Zenwork Tax1099
Hi Cash, we’re truly sorry you had such a frustrating experience and felt unheard. That’s not the standard we aim for. we hope our customer support team was able to resolve the issue.
If you have any questions or run into anything else, we’re here to help.
Easy to create 1099s and very cost…
Easy to create 1099s and very cost effective!
September 5, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
User-friendly and very easy to navigate
August 29, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
Easy to use
Easy to use. A great price and comes in handy in a clutch making corrections way easier than the way we had to before.
August 20, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
Frustrating Experience – Forms Stuck for 10 Months
I’ve had a horrible experience with this service. My forms have been in pending status for over 10 months. When I contacted support, the representative simply said there were “issues with the Social Security department.” There was no pop-up warning, no notification, and nothing in the software indicating this problem.
Very poor communication and zero transparency. This has been the worst experience I’ve had with a filing service. I would not recommend wasting your time or money here.
August 15, 2025
Unprompted review
Reply from Zenwork Tax1099
Hi Anjali, we’re sorry for the frustration and the long delay you experienced. We understand how stressful it is when forms remain pending without clear updates. We hope our customer support team was able to get everything sorted out for you.
If you have any questions or run into anything else, we’re here to help.
Made things simple and the site is very…
Made things simple and the site is very easy to navigate
June 25, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
Data entry is extremely clear
Data entry is extremely clear, and the website is simple to use.
June 19, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
Great software highly recommended!
May 29, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
I have used Tax1099 for years
I have used Tax1099 for years. I find it extremely easy to use. Two thumbs up!
May 19, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
super easy and straight forward.
May 13, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
Simple, Easy and Fast
They present a simple, straight-forward, easy and fast way for me to submit quarterly (and annual) Employer tax forms.
May 10, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
Avoid integration frustration and aggravation.
Cancel.
Cancel.
Cancel.
20ish years using QB desktop then QB payroll then add Turbotax Business then add Tax1099 then add FINCEN BOI reports and W2 and 941 and 944 and every piece of data including bloodsample from banging my head on keyboard. Everything Everyone Everywhere all linked to the biggest group of hackers. FincenBoi form cost 50 bucks and was made worthless under the Traumpstick white house.
May 1, 2025
Unprompted review
Reply from Zenwork Tax1099
Thank you for taking the time to share this. We’re really glad to hear that Tax1099 worked well for you and met your expectations.
Our goal is to make tax information reporting simpler and more reliable, so feedback like this helps reinforce that we’re on the right track. We appreciate your trust and look forward to supporting you in the future.
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