The wonderful thing that I have experienced with TaxAudit is that when I have faced an audit or other issues with state or federal income taxes, TaxAudit people have provided the help I needed to res... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lynn made this process easier and simpler for me to understand and provide what she needed to be successful. She always responded timely am explained things at my level. I was fortunate to have her on... See more
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My contact Sajina was excellent in all interactions. Prompt at replying to my questions and guided me through the process in a clear and concise way. The web based mail system is also perfect at keepi... See more
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Iris was excellent. She research my tax return and came prepared to the call appointment with exactly the information I needed. Her expertise was exceptional! I’m am so thankful I signed up for Tax... See more
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Company details
Written by the company
TaxAudit deals with the IRS and state taxing authorities, so taxpaying individuals and small businesses don’t have to. As the largest tax representation provider in the country, TaxAudit handles more audits than any other firm and also offers Tax Debt Relief Assistance to taxpayers who owe back taxes to the IRS or state government. Our customers receive expert tax representation and relief from the nightmare of facing the IRS alone.
TaxAudit
Written by the company
- Tax Debt Relief -- We help you find the best solution to get your IRS or state tax debt paid off. Honest answers, no-surprises pricing, and personalized solutions from the tax professionals you trust. Prepaid Audit Defense -- Pay one low fee to defend your tax return in the event of a future audit. With over 12 million members, we handle more audits and notices than any other tax firm.
Audit Defense Membership Satisfaction Guaranteed
May cancel within 30 days of purchase
At TaxAudit, we strive to provide our members with professional audit representation and the best possible service available. If, for any reason, you are dissatisfied with our audit defense membership, you may cancel your TaxAudit Audit Defense Membership within 30 days of purchase.
Contact info
600 Coolidge Drive, Suite 300, 95630, Folsom, United States
- 800-922-8348
- customer.service@taxaudit.com
- taxaudit.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Iris was excellent
Iris was excellent. She research my tax return and came prepared to the call appointment with exactly the information I needed. Her expertise was exceptional! I’m am so thankful I signed up for Tax Audit services. Iris’ services confirmed that I made the right decision. I highly recommend them!!
April 2, 2026
Reply from TaxAudit
Thank you so much for the 5-star review, Chris! Feedback like this is why we do what we do and we are happy we were able to help!
- TaxAudit Team
I think Jayasree went above and beyond…
I think Jayasree went above and beyond what I expected. She stayed with this case for the entire process and ultimately I got the result that I was hoping for
April 2, 2026
Reply from TaxAudit
Thank you for the review, Matthew! We appreciate you being a member with us and are happy to have helped achieve a positive outcome on your case!
- TaxAudit Team
Bistra is very effective
Bistra is knowledgeable, efficient, and very responsive. I give her the highest rating possible for her effectiveness and solution to my case.
April 1, 2026
Reply from TaxAudit
Thank you for taking the time to leave a review, Raymond! We appreciate you being a member with us!
- TaxAudit Team
Tax defense is a great product and should be bought by all
While you are always scared when you get a letter from the IRS. The money I paid for problems with my return was well worth the money. From the first call to the very last, I was kept up to date on my case. They explained everything that would happen and, in the end, I was issued the money that was on my original paperwork. Great work keep it up!!! I would like to thank all the people involved in my case: LaShawna Miles-Johnson, David E. Du Val and finally the closer Hein Pham.
April 1, 2026
Reply from TaxAudit
Thank you so much for the thoughtful review, Robert. We truly appreciate you trusting us with your case and are so happy it resulted in a positive outcome!
- TaxAudit Team
Reply from TaxAudit
Thank you for the 5-star review, Yung! We are happy to help!
- TaxAudit Team
I want to thank Mohammed Naved S Mundh.
I want to thank Mohammed Naved S Mundh.
He helped my husband and I for taking and handling our case with grace and respect.
He resolved our audit and i recommend him and give him 5 stars.
Thank you Mohammed.
March 30, 2026
Unprompted review
Reply from TaxAudit
Thank you for the 5-star review, Zaida! We appreciate you trusting us with your case and are happy we were able to help!
- TaxAudit Team
The coordinator and manager I dealt…
The coordinator and manager I dealt with were clear and forthcoming, yet I do think there is more that could be done as I was a victim of two hurricanes and never received important tax information from the IRS because I was moving.
I did complete a letter explaining alll of this and sent it with the required form to the IRS un hopes of them erasing the late fees they attached to this bill. I did this on my own and hope to be able to bargain a bit with the IRS.
Thanks for the clear directions, Gale Sheaffer
March 20, 2026
Reply from TaxAudit
Thank you, Gale! We really appreciate your taking the time to leave a review. We are glad that our representatives provided you with clear directions on how to respond to the IRS. We've asked the representative to contact you again and address specifically the type of late fees referenced in your notice, as well as the potential for the IRS to waive or negotiate the balance.
~TaxAudit Team
Reply from TaxAudit
Thank you, Oscar! We appreciate you taking the time to leave a review!
- TaxAudit Team
I had an outstandingExceptional Tax Audit Support experience working…
I had an outstanding experience working with Greg Torres my tax consultant during the tax audit process. His expertise, attention to detail, and clear guidance made a complex and stressful situation incredibly manageable. They were proactive, responsive, and ensured every aspect of the audit was handled with accuracy and professionalism. Truly grateful for their dedication and support—highly recommended!
March 20, 2026
Reply from TaxAudit
Thank you so much for the kind and detailed review, Aditya! We are so pleased we were able to help and are grateful to you for being a member with us!
- TaxAudit Team
Highly Recommend
TaxAudit has great people like Greg that are professional, knowledgeable and ready to help. Highly recommend!
March 17, 2026
Reply from TaxAudit
Thank you for taking the time to leave a review, George! We appreciate you trusting us with your case!
- TaxAudit Team
Both of my contacts were patient and…
Both of my contacts were patient and understanding as I stumbled to find answers to their questions. They were also very knowledgeable regarding the applicable tax laws and processes. Overall it was a very satisfying experience My audit specialist was Bistra Tsvethova. I can't remember the name of the gentleman who initially coordinated case.
March 18, 2026
Reply from TaxAudit
Thank you for taking the time to leave this thoughtful and detailed review, Caryl! We appreciate you trusting us with your case and are happy we were able to help!
- TaxAudit Team
Mr Baaske
Mr. Baaske was pleasure to work with. He was very knowledgeable and also very reassuring 10 out of 10.
March 13, 2026
Reply from TaxAudit
Thank you, DS! We appreciate you taking the time to leave a review!
- TaxAudit Team
Would give zero stars if possible
Would give zero stars if possible. Zero help and I'd like the extra money I paid for their "Defense" back to pay the IRS what I owe .
March 12, 2026
Unprompted review
Reply from TaxAudit
We are sorry to hear you are disappointed with our service. We have some additional information to share with you, and one of our representatives has left a voicemail with contact information should you wish to discuss your case further.
If you want to pursue a refund, you will need to contact the software provider directly, as you purchased a bundled product from them.
-TaxAudit Team
Joji continues to address items to my…
Joji continues to address items to my husband who passed 4 months ago…seriously how many times do I have to say my husband passed. It is so hurtful. Shame on you for bringing this pain to me
March 4, 2026
Reply from TaxAudit
We sincerely apologize for the continued references to your late husband after you informed us of his passing. We understand how painful this has been, and this oversight is unacceptable. Thank you for bringing this to our attention. We will review our internal processes to prevent this type of oversight from happening again. We will also notify the appropriate team members so that this matter is handled with the utmost sensitivity moving forward. Again, please accept our deepest apologies for the distress this caused and our condolences for your loss.
~TaxAudit Team
She was a great communicator
She was a great communicator, kept me up-to-date on the next steps and responded quickly to my questions. She was great to work with.
March 9, 2026
Reply from TaxAudit
Thank you for taking the time to leave a review, Robert! We appreciate you trusting us with your case!
- TaxAudit Team
TaxAudit - Professional and experienced
A very simple process, very good communication and expert advice. TaxAudit, provided clear consultation and next steps. They handled all aspects of my case and proved advice in a easy to understand manner. This ended with a very positive result.
March 5, 2026
Reply from TaxAudit
Thank you for taking the time to share about your experience, John! We are happy we were able to help!
- TaxAudit Team
Great responsiveness to my audits
I was assigned to Eric who worked with his associates to dispute my tax return changes that the IRS made.
His communication was very good and he continually followed up to make sure I was always informed.
I have used Taxaudit several times and have always had a great experience where they took an active role in owning my issue and resolving my dispute with IRS.
March 1, 2026
Reply from TaxAudit
Thank you so much for the kind review, Gary! We appreciate you trusting us with your case and for being a continued member with us!
- TaxAudit Team
Exceptional service & support
From start to end, very friendly, pro-active, knowledgeable and responsive support towards final resolution. Highly Recommended!
March 2, 2026
Reply from TaxAudit
Thank you for taking the time to leave a review, Sam! We are happy we were able to help!
- TaxAudit Team
I was helped along the way step by step…
I was helped along the way step by step from Sheila Norris. Thank you!
February 24, 2026
Reply from TaxAudit
Thank you so much for the feedback, John! We appreciate you trusting us with your case!
- TaxAudit Team
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