TaxRise Reviews 2,250

These folks treated us so kind
They were very patient and respectful to us
We could not have asked for any better service and we are extremely thankful for everything they did

Well I've been in contact with agents for a long time now.
They are working with me, giving me time to come up with the amount I need to get started.
Also they answer all me questions
Very professional and polite.
I just want to thank them.
Resectfuly: Warren

Knowledgeable, prompt, courteous, and very kind representatives. So far things are going good.

Great experience with company help in every step of way through

I am writing again about the absolutely incredible people who have been working with me and how they are promising to help me mitigate the tragic state I am in. From the very beginning when I first spoke to Nick W on the phone to Jake, and Stephen M...everyone has been so supportive and empathetic towards me and my situation. I am a nurse who works FT still at age 67 and has had my nursing license suspended due to Massachusetts state mandate on tax filing issues. The added stress I have endured because of this and my whole situation personally and financially has been overwhelming. This team whom I named above ( and probably a slew of other people working behind the scenes for me) have been a God send. I continue to pray for them, and I wish to extend a request for them to be recognized for the hard work they are doing on behalf of my livelihood. I need to get back to work and I am grateful for the personal , supportive, and continued relationship of trustworthiness and honest conversation we have had. Thank you again... Nick W, Jake, and Stephen M. Congratulations to Stephen M for the award he received and his incredibly supportive assistance.
Fondly submitted, Kelli M. RN

TaxRise has been working on my tax debt for 6+ months now and have successfully done absolutely nothing. No reduced settlement, a payment plan worse than what I had before I started, no reduction in fees/interest... nothing. And they can't communicate worth a darn. They are worse than useless and have cost me thousands of dollars and stress and credit hits and everything.
DO NOT USE THEM! Not even to wash your car, much less settle your taxes.

The representative was patient, courteous, could answer all my questions.

I was on the phone with one of your representatives for over 1 hour and 20 minutes with assurance that Taxrise could my taxes removed. told me we qualitied. the then had me sign an agreement paying the Westlake company a monthly fee of $509.69 for 4 years. Now a different rep of your company telling me we do not qualify. He said he could get us a monthly payment with the IRS of over $600.00 which i cannot afford plus still paying Westlake $509.69. This is totally a scam and a guess my next move is to call the IRS myself and get an attorney.

The company step up quickly and help solve my issue am so grateful and honored by the way tax wise stands out for their customers and the business. Thanks again i really really appreciate you all.

I have a significant tax obligation based on my current limited income. The initial conversation focused on their investigation of taxes owed, a review of the investigation and tax relief services. There was a required initial fee which had to be paid just to retrieve and review of IRS tax records. After the review of the tax records, there was a "feel good" discussion about tax relief without specific dollar amounts or reasonable estimates on likely tax relief. Before this discussion could begin, they presented their fee for service. There was an aggressive pursuit to get "fee commitment documents" signed before any further discussions. Alone, TaxRise total fees were equivalent to 30% of my outstanding tax obligation, without a penny being negotiated. When questioned about potential tax liability savings, a vague "generalized" answer was given without expressing any possible/potential dollar estimate of realized tax reduction. With a future of only social security ahead, I ran the numbers and unless my tax liability was reduced by at least 70% (over 10 years), the tax liability and TaxRise fees (for 36 months) could consume over 45% of my social security income during the collection time period. The charging of fees without specific discussion of dollars to be saved, was unreasonable. It seems obvious that they wanted their fee, regardless of the dollar amount the tax liability would be reduced.

Excellent staff. Issues were resolved.

All my questions were answered and concerns addressed.

I can only hope that anyone that is thinking about using this company, reads the reviews first. I didn't, and 375 dollars later which isn't bad compared to a lot of other people.So after the 375 they needed me to fill out the paperwork so they could get everything from the IRS. When I opened that up I was searching for the documents that I signed for, and I couldn't get to anything except what they the paperwork they wanted me to fill out. I did not proceed because the very first thing they wanted out of me, was my checking account routing number and my account number. And I thought if I can't see the paperwork I've signed and you want all that information. Then forget it. So as the day went on they wanted me to fill out that paperwork and I said I wanted to see the paperwork that I had signed for. Well three and a half days later I finally get an email with two pages that I supposedly signed for. since then I haven't said nothing and they haven't said nothing. And I'm just going to chalk it up that I'm probably out $375. Life learning lesson, I'm just so glad I did not proceed. The worst part about all this is, is that it's all started with me getting on a website called Fresh start. That company then goes through all your stuff and then sends your info to people like Tax rise and they call you and tell you they're going to help you. It's just that you're going to have to give them money before they're going to tell you how they're going to help you. All I can say is trust your gut feeling. It's usually right! As far as the $375 though, I guess I got a lot more reviews to do. Cuz I doubt I'll ever even hear from them.

Tax Rise has helped me file 5 years of back taxes after I had a major health scare that put my life on hold. They have amazing customer service and easy to navigate website.

Awesome customer service from Daniel he answered all my questions thank u

Extremely helpful and professional. All of the people I had contact with were very knowledgeable and understanding. Overall it was very comfortable experience.

Every one i have had contact with has been exceptionally helpful. I had 5 years of back taxes including current. Dealing with stage 4 cancer and am completely overwhelmed with my life at current. Tax Rise has been a blessing. Patient friendly PEOPLE NOT AI. That is important to me. And they treat me with compassion and respect.

I have a serious medical situation that began in March of 2023. I spent much of the first half of the year in the hospital. I really put little effort into 23 taxes. That led to a significant balance due. I assumed 24 would be the same so I contacted Tax Rise. When my health improved enough I could think clearer I decided to go back and amend 22. Since Tax Rise hadn't filed 23, I let them know I was not going to send any more money until I fixed 22. With trying to det my business off the ground, I had to work piecemeal to get it together. Once I amended 22, filed 23, and amended 24, I found that the IRS owed me money. I contacted Tax Rise to let them know their services were no longer needed and asked for my money back. I was told that, since they had tried contacting me (after I informed them of what was happening) and I didn't respond, I was not entitled to a refund. Checking other reviews on various platforms, this sounds like a normal day at Tax Rise

Very excellent customer service from Sam! He answered all of my questions regarding my case at present! He even checked on information about my case with George, one of his colleagues.

Thank you so much, Sam!

Ann Wakefield
Silver Spring, MD

TaxRise will take a larger amount of money (7000$) in fees. Do NOT join TaxRise representatives are experts, trained to make you feel valuable. False help with 30,000$ taxes owed I really needed assistance. TaxRise told me they could negotiate 1/2 of what I owed to IRS. Today I owe 28,000$. I contacted TAXRISE because I received a letter from IRS with a payment plan for 389$ for
72 months or 6 years.

The extremely long wait time and numerous holds and transfers to several representatives and phone numbers that do not except call was unbelievable. They finally answered when I called the 1(800) number which was an automated voice chat.

They will conveniently ignore your concerns and tell you that they are working hard to negotiate a resolution and committed to your situation. No communication from them, if you don’t connect with them you will never have any information regarding your case.

They are pathetic false results and very little or no reduction on your taxes owed to IRS.

Set up your payment plan with IRS yourself give IRS the (7000$) at least the amount owed would have been 23,000$ owed.

I’m warning you DO NOT join these scammers you will still owe IRS the same money in taxes. Contact IRS yourself and work directly with them which is what I ended up doing. TaxRise will ROB you and leave you with false hope and with no communication with you about anything.

IRS sent me the letters is why I know about the payment plan, please don’t allow them to con you like they did me.
I trusted TAXRISE and they let me down. They told me 117 months to pay the debt where did the additional $15,000 come from the math is now adding up. That’s double what I owed in unpaid taxes.
This is a con game and master manipulators. Be aware if you ignore this representation and bad intentions.

Stay away from TAXRISE. Scammers 100%.