TaxRise Reviews 2,250

Rep was very helpful patient and attentive

Overall experience was great

Every time I have spoken with someone at TaxRise, I have not been disappointed in any way. Today was no exception- Steve was kind, so helpful and seemed genuinely invested on helping answer my concerns, giving me detailed direction on my next steps while reassuring me that everything is moving forward for a successful resolution. I hung up with a sigh of relief to have them on the team helping me with this stressful situation. I highly recommend them.

The representative that I spoke with was very helpful. And calming, for me. Hey gabe grey game information and was diligent in the attempt to acquire the information I needed.I appreciated him very much

I have been a client for a little over a year. I sought them out to get clearance to get a license. I am still waiting on clearance. I have repeatedly called about the same problem 15 times beginning January 30 . I cannot speak to a human, as apparently the “A* customer service “ is a “bot” named Grace.
I’m calling a lawyer!!!

I have had all of my questions answered. I’m not the most trusting person. I do appreciate the knowledge that is given to me!! All of the communications and questions are delivered with compassion, and answered!!

Great communication and customer service provided quick responses and action to the irs to intervene and resolve my tax situation

They have been tremendously great since assisting me with resolving my taxes and any other issues within their website.

The lady I worked with today was friendly and so professional . She.knew her job well. We went through the process of completing the documents in a timely manner with accuracy. She answered all my questions and she ensured I had total understanding

Thank you for your professionalism. Great job Samer.
All my questions were answered. Thanks again.

If there was an option of “0”, that’s what I would have chose. I owe $1800.00 to Taxrise for their “ assistance “. The only thing they did for me was complete a STATE amended return. I could have gotten that done locally for $50.00. Do NOT believe that they are going to work to get your Federal tax liability lowered. They don’t! I could have taken the $1800.00 and applied it to my tax debt, which would lessen my tax debt in half!!

Dishonest. The only thing they accomplished is seeing my the interest in my tax liability increase $20,000 while they didn’t do a single thing to advocate on my behalf. Then they sent me a congratulatory email when they negotiated without my approval. Would have been better working directly with the IRS. Yet they were happy to take the $8,300 for their “services.”

Caring, considerate, follow through, we'll explained process. Highly recommend. Thank you YASMIN!

I've never delt with a company like Tax Rise. They are the most effective people on the planet! Kudos to Brandon and Steve who are helping me solve my issues with the IRS. Thanks guys!!

They were very informative very nice great experience.

Marie was absolutely amazing to work with! She is incredibly knowledgeable and made the entire process feel smooth and stress-free. From the very beginning, she walked me through each document step by step, making sure I understood everything that needed to be completed.
What truly stood out to me was her great personality and genuine heart. She was patient, kind, and never made me feel rushed or confused. You can tell she truly cares about helping people and wants the best outcome for her clients.

Got the answers I needed immediately.

Oh my goodness they are so nice professional and quick. Kyle, Ashley and Etic are my 3 favorites. I highly recommend th

Jillia explained everything clearly and patiently. She also answered all of my questions, and she told me what the next steps would be.

From the first phone call, they were knowledgeable and very respectful. I really feel like my nightmare with the IRS has come to an end.