The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About TaxSlayer
Written by the company
100% accurate. Maximum refund guaranteed.

TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.
Guaranteed Maximum Refund
Simple. 100% Accurate. Maximum Refund Guaranteed.

Contact info
945 Broad St, 30901, Augusta, GA, United States
- (706) 922-6741
- support@taxslayer.com
- taxslayer.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Software is lacking and expensive
Software lacked guidance/ features. It seems like the software is getting worse and is definitely more expensive. Not worth what they charge!!
I did everything asked to correct my…
I did everything asked to correct my state tax return, but still blocked at 11:00 pm on 4/15/2026 from filing my state return online. I made it to the main post office by 11:45 pm to deposit it. I am still waiting to hear if I filed on time or not.
Extremely easy to use interface with…
Extremely easy to use interface with guidance options that can help anyone to understand and process their taxes with confidence.
Easy process
I was fortunate to have a volunteer from AARP directed me towards TaxSlayer. I’m very satisfied with the process.
Very Happy! The program was straightforward easy to…
The program was straightforward easy to use and helped file fast. Definitely plan to stay with this company.
Price is too high
Price is too high. Been with you all for twenty years but now I have to go elsewhere
Waaaayyy Too Expensive
This system is very easy to use and it is very helpful and I have been using for over 20 years. The prices have gotten too high and I will not be using the system next year because of the Price level compared to other electronic applications.
I liked that the schedule e were linked…
I liked that the schedule e were linked to the 1099s
May use AI-assist with repliesRead more
It is worst with questions that only…
It is worst with questions that only the person who wrote them understands. I like it when it closely followed the tax documents. I quit using TurboTax because of that reason. I am going to have to use something different now.

Reply from TaxSlayer
It is hard to tell the service quality I received from you at this moment.
It is quick, but I have not received any feedback from the IRS yet. It is hard for me to tell how good the service I received from you was. How much longer should I wait to get some results from the IRS?
The ease of filing.
Straightforward!
Straightforward process!
Honestly, as someone who's been paying over $600 to have an accountant do my simple taxes, this was well worth the hour of time it took me to complete. I didn't realize how little my accountant was doing since I was providing all the documentation anyways. As long as my business and income stays simple and well-documented over the year, I'll be using TaxSlayer on a yearly basis. I saved more than $500.
Always use Taz Slayer to do my taxes
Always use Taz Slayer to do my taxes! Easy to use & walks you step by step through the process!
Wow easy to use, clear choices
Wow! What a grest, easy, intuitive experience! Simple to follow steps. Easy navigation. Well explained steps do making choices of what to select was clear.
Getting way too costly
It has become far too costly to file. I will be looking for a diff organization next year
Love Taxslayer!!!
When I started the cost was free
When I started the cost was free. When I finished, it was $92.

Reply from TaxSlayer
You guys made filing the taxes easy and…thought
You guys made filing the taxes easy and I’m grateful for your helping my self and others keep up the good work
Still pretty user friendly
Still pretty user friendly, but seems expensive compared to some other products out there.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







