TaxSlayer Reviews 31,390

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,436 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its quality and ease of use, often highlighting how simple it makes the tax filing process. Many appreciate the user-friendly interface, embedded instructions, and the ability to carry over information from previous years, making the experience efficient and stress-free. People also frequently mention the excellent service and quick IRS acceptance. However, some people were dissatisfied with the pricing, feeling it was too high or that the cost increased unexpectedly from previous years. A few reviewers also found certain sections of the program confusing or difficult to navigate, and some experienced issues with features like uploading investment accounts or printing PDFs.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use, intuitive design,... See more

Price

Reviewers mention ambiguous feedback about price. While some customers found the pricing to be a good value,... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising its speed and ease, even for complicated... See more

Website

People report ambiguous experiences with the website. Many reviewers found the website easy to use, with some... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more

Rated 4 out of 5 stars

For the most part the program is pretty self explanatory but not completely. I elected to have TaxSlayer guide me to the forms required but some sections weren't as clear as others. I will use it agai... See more

Company replied

Rated 4 out of 5 stars

Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed t... See more

Company replied

Rated 4 out of 5 stars

I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $1... See more


Company details

  1. Tax Preparation Software
  2. Financial Consultant

About TaxSlayer

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TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.

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Contact info

4.2

Great

TrustScore 4 out of 5

31K reviews

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Rated 3 out of 5 stars

I did everything asked to correct my…

I did everything asked to correct my state tax return, but still blocked at 11:00 pm on 4/15/2026 from filing my state return online. I made it to the main post office by 11:45 pm to deposit it. I am still waiting to hear if I filed on time or not.

April 15, 2026
Rated 5 out of 5 stars

Easy process

I was fortunate to have a volunteer from AARP directed me towards TaxSlayer. I’m very satisfied with the process.

April 14, 2026
Rated 3 out of 5 stars

Waaaayyy Too Expensive

This system is very easy to use and it is very helpful and I have been using for over 20 years. The prices have gotten too high and I will not be using the system next year because of the Price level compared to other electronic applications.

April 14, 2026
Rated 1 out of 5 stars

It is worst with questions that only…

It is worst with questions that only the person who wrote them understands. I like it when it closely followed the tax documents. I quit using TurboTax because of that reason. I am going to have to use something different now.

April 14, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

Rated 5 out of 5 stars

Straightforward!

Straightforward process!

Honestly, as someone who's been paying over $600 to have an accountant do my simple taxes, this was well worth the hour of time it took me to complete. I didn't realize how little my accountant was doing since I was providing all the documentation anyways. As long as my business and income stays simple and well-documented over the year, I'll be using TaxSlayer on a yearly basis. I saved more than $500.

April 14, 2026
Rated 1 out of 5 stars

When I started the cost was free

When I started the cost was free. When I finished, it was $92.

April 14, 2026
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Reply from TaxSlayer

As long as your tax return meets the requirements for Simply Free, you’ll pay nothing to file a federal return. You can read those requirements on our website. https://www.taxslayer.com/policies/simply-free/. If your return doesn’t meet the requirements for Simply Free, then you can file using TaxSlayer Classic.

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