TaxSlayer Reviews 31,390

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,436 reviews, reviewers had a great experience with this company. Customers consistently praise the product for its quality and ease of use, often highlighting how simple it makes the tax filing process. Many appreciate the user-friendly interface, embedded instructions, and the ability to carry over information from previous years, making the experience efficient and stress-free. People also frequently mention the excellent service and quick IRS acceptance. However, some people were dissatisfied with the pricing, feeling it was too high or that the cost increased unexpectedly from previous years. A few reviewers also found certain sections of the program confusing or difficult to navigate, and some experienced issues with features like uploading investment accounts or printing PDFs.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use, intuitive design,... See more

Price

Reviewers mention ambiguous feedback about price. While some customers found the pricing to be a good value,... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising its speed and ease, even for complicated... See more

Website

People report ambiguous experiences with the website. Many reviewers found the website easy to use, with some... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more

Rated 4 out of 5 stars

For the most part the program is pretty self explanatory but not completely. I elected to have TaxSlayer guide me to the forms required but some sections weren't as clear as others. I will use it agai... See more

Company replied

Rated 4 out of 5 stars

Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed t... See more

Company replied

Rated 4 out of 5 stars

I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $1... See more


Company details

  1. Tax Preparation Software
  2. Financial Consultant

About TaxSlayer

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TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.

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Contact info

4.2

Great

TrustScore 4 out of 5

31K reviews

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Rated 5 out of 5 stars

Have used Taxslayer since they first…

Have used Taxslayer since they first came. Have always had a great experience. Easy to use and makes the whole process much easier. Would highly recommend them to anyone.

April 14, 2026
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Reply from TaxSlayer

We appreciate your kind review. Thank you for being a loyal TaxSlayer!

Rated 5 out of 5 stars

I’ve been using tax slayer for years

I’ve been using tax slayer for years. I do like the way the system holds onto previous years and makes it that much easier. I feel that once you start using the system, it’s best to stick with it and tax slayer has always been good to me.

April 13, 2026
Rated 1 out of 5 stars

Worst tax experience of my life

Worst tax experience of my life. Still not accepted by the IRS. Listed responses as to why were simply unacceptable. The AGI from 2024 did not solve the problem . I’ve attempted to fix my return six times. Finally just mailed it in. The $122 or whatever I spent is a complete ripoff… as you could not get my return accepted. Please refund my money.

April 15, 2026
Rated 1 out of 5 stars

Charges 100$ for one 1099-NEC “complicated”

How is one 1099-NEC a complicated tax return that required a 100$ that was not told to me before starting the form acceptable? And on top of that, I was told I would be getting an amount in return but after having a friend look over it, it neglected to show I was schedule A or C through its program and I had to go back and fill out the form again just to find out I would owe… a 100$ fee just for me to correct its mistakes is disappointing.

April 13, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

Rated 4 out of 5 stars

It was pretty easy to move thru the…

It was pretty easy to move thru the steps. I think the charge was a bit more than necessary. I am a 69 yr old Senior whom had to take 401k retired savings....so paying $44.+ to use the app was a bit unfortunate.

April 14, 2026
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Reply from TaxSlayer

Thank you for the review. We're glad we were able to help you slay your taxes this year!

Rated 5 out of 5 stars

Helpful Web site

My first time filing (I am 17 yr.old) taxes. Easy to follow.

April 13, 2026
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Reply from TaxSlayer

Thanks for choosing TaxSlayer to file for the first time! 😊

Rated 1 out of 5 stars

So I paid for self employed service…

So I paid for self employed service that I didn't need. At the end of the web program at efile you're presented with total fees you can't remove. I guess it's imported from prior year. I didn't want to start over so I payed the extra $150. Found afterward it's non refundable. Haaaa, I'm dumb thanks

April 14, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

Rated 3 out of 5 stars

prices have quadrupled

Your prices have quadrupled since 2020 and I think 2025 was my last year with Taxslayer. With no human involved but me, the pricing should be lower.

April 14, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

Rated 5 out of 5 stars

The navigation from screen to screen…

The navigation from screen to screen was easy and the instructions were easy to understand and clear. Any and all mistakes were caught and reexamined. Great Service!!!

April 14, 2026
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Reply from TaxSlayer

Glad we could help you #filefearlessly 💪

Rated 2 out of 5 stars

I filed both federal and state returns

I filed both federal and state returns. Got a notice that federal had been rejected. I made some changes and tried to re-file. But I got a notice that I couldn't file twice, I contacted support, was told that once I receive that message the only thing I could do is print the return and mail it. After hours on the phone with TaxSlayer and IRS, I was finally able to file. But no one could tell me if the state return was accepted the first time I filed, or the last.

April 10, 2026
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Reply from TaxSlayer

Hi Lindsay, thank you for being a TaxSlayer! We apologize for the inconvenience you have experienced accessing the site. Your feedback has been submitted to our development team, as this is not the typical filing experience with TaxSlayer. Thank you for your patience and understanding.

Rated 5 out of 5 stars

I don't have any assets

I don't have any assets, so this is really the easiest because it keeps my employer's information year over year. If you don't have a ton of deductions and you have a pretty stable job this is a really easy service.

April 14, 2026
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Reply from TaxSlayer

Thank you for the wonderful review. We're glad we were able to help you slay your taxes this year!

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