TTWEB Reviews 329

I was going through my messages and saw this message about PPI refunds , this was a couple of years ago, anyway I had only filled in a line or two snd I thought I can do this snd save money , so I dtopped filling it in snd sad please forget , the next thing I know I am receiving other people tax forms the same name but this particular one was got a Mark Wilson who worked for Arla Dairies who owed the tax man £600 , am my claim had also been sorted out either TAX TREE taking nearly half I was fuming , they had phished for my information , it is report to cyber crime and Inland revenue and have re reported it again this week because I got a final demand for the £600 that one of the other Mark Wilson’s who worked for Arla Dairies. They promise it will be fully investigated AVOID these
SCAMMERS.

TAX TREE are a total joke, they took my partner's tax refund and refused to pay it back. Tried phoning but it's a waste of time, sent numerous emails but no reply. Why HMRC send refunds to this scam company is beyond me.
Next step will be Action fraud and the ombudsman.
Stay well clear.

Total rip off. Take 40% of what HRMC will pay you back anyway and then another 40% of any future rebates unless you unsubscribe. Do not use these people !

I would give no stars to this SCAM COMPANY they have stolen my wife ppi refund which the HRMC has sent to them directly, spoken to the HRMC THEY TOLD US IT WAS SIGNED ELECTRONICALLY BY MY WIFE
utter rubbish we was then told by the HRMC we need to pay tax on it even thought we have not received a penny.

Received a letter from HMRC but it was sent to TaxTree, I have been unable to contact them by phone and have had no response to emails. Absolute scam of a company!!

They sent a letter last May saying that a cheque was going to issued with 14 days Still waiting !!! HMRC are not interested even though its blatant fraud. Like so many people my husband has been victim of THEFT.I am now going to contact THE MARTIN LEWIS MONEY SHOW to see if he can embarrass them into paying out .

Taxtree have my tax rebate money from 2021/22. Emailed, no response... Never answer phone... Perhaps they could respond and tell my how I can get money back before I refer to Martin Lewis!!!

The worst customer experience ever. The phone line is never answered and they do not respond to emails. They have withheld my cheque and I shall be reporting them for fraud.

All I want to do is CANCEL this company and it seems to be impossible. Tried email and telephone, no answers.
I do NOT trust this 'company' and want to stop them from 'dealing' with my TAX affairs.
My next move will be my lawyer, don't care how much it costs, I will get to the bottom of this !

I would give zero stars if possible, no response from phone or emails, didn't request help from them in the first place but HMRC informed me of my tax rebate that was sent to tax tree, haven't seen a penny of my money. Time for ofcom and trading standards and local MP.
GOT TO BE ILLEGAL

i was awarded 672.75 on the 25th jan 2024 have tried numerous avenues to contact them to no avail . needs shake up in the management am very disgruntled gwyn bees

I can not get any reply from emails i have sent to Tax Tree . The returned my cheque to HMRC in November for over £700 as they agreed that the signature was not mine on the form they received and i never gave authority to claim my tax on a PPI and HMRC said they only accept physical Payments like a BACS transfer do not accept cheques so Tax Tree are liable for theft of my money and they have to prove that the cheque has been cashed by HMRC which it hasn't so HMRC have asked me to contact them one more time and If they not get this resolved then I have to call HMRC back

Completely shocked to receive an email from the HMRC to confirm that they have issued a cheque for my tax overpayment to Tax Tree. I have no idea who these people are and am in total shock that third parties can actually submit fraudulent claims and get away with it. I have emailed Tax Tree twice and yet to receive a response. How the HMRC even send our money out like this is beyond me! Absolutely ridiculous!

Who the hell are these crooks. HMRC said they were sending them my rebate £68.36. Why....I've never heard of them. Bunch of thieves

This company does not respond to emails and definitely do not answer the phone. The only option that does not instruct you to send an email is if you are paying them! Even then they cut your call off. Never known anything like it .
They have money belonging to me. I had never heard of this company.
I am.not prepared to give them months to respond.
I will take the following steps if they don't contact me within days.
The police
My solicitor
Jeremy Vine show
Something needs to be done!!

DONT TRUST THIS CO.
Several months ago I saw a taxtree ad saying they could claim back over paid tax on ppi payouts. I asked them to handle my claim and subsequently I received a letter saying I was owed £171.84 which I would receive in due course. During the `due course` period I received several more emails assuring me it was all in hand. Finally in a letter dated 25/01/2024 I received another letter saying they were in possession of a cheque from HMRC and would I pay them their commission of £77.28 which I did by bank transfer.Since then nothing, it seems impossible to speak to anyone and the email address they give out is invalid.
Kev

I was informed by Hmrc that a refund of £915 had been sent to tax tree I have never herd of them and I asked hmrc why they had sent it to them , they told me that they were acting on.my behalf and that taxtree had a signed letter of authority, I have tried to pH taxtree, no joy as you get a message to email them which I have several times and just an automated reply saying they will be touch in 3 to 5 days ,absolute cowboys they are just stealing off of people, DO NOT TOUCH THEM

That’s a zero star review.
Claimed £202 of my tax rebate back . I didn’t see a penny of my tax refund only found out when I did lasts years tax return

Is big scam no pay my tax. Please close this company

This company claimed a tax refund on my behalf in July 2023. They do not answer emails or have a contact phone number. I have never given permission for them to act on my behalf. Reported to Action for Fraud. Hopefully HMRC will eventually stop dealing with this bunch of thieves!