Taylor Lighting Reviews 197

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Aside from the beautiful selection of lighting and decor, the service received has been exceptional. 11 years after our first purchase we continue to go to Taylor’d as our first port of call. A small... See more

Rated 5 out of 5 stars

I have used Taylor Lighting throughout 2021 for numerous projects. They have always been very supportive. I highly recommend them to anyone looking to buy LED lighting or profiles. - Fast Deliver... See more

Rated 5 out of 5 stars

Alex, was very patient and professional - she understood exactly what we were looking for and advised us accordingly. At no time were we pressured to make a decision until we had a full description... See more

Company replied

Rated 2 out of 5 stars

Had to glue in the diffuser of LED enclosure/extrusion as very poor fit and kept falling out. IP67 LED tape described as warm white, but a lot closer to neutral/cool white, at a guess around 3500 -... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

Led Profile and Strip Lighting


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(197)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

The best site for LED's and profiles

The best site for LED's and profiles, I've recommended this site to many.
Very good prices, quality products and selection of LED strip profiles

December 28, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your review . It is much appreciated

Rated 4 out of 5 stars

Bought some aluminium section for a…

Bought some aluminium section for a long LED strip (5M).Taylor Lighting were one of the few companies to stock >2m strips. Looks great. Though I would prefer the clips to be metal rather than plastic.

December 19, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your review . It is much appreciated . Point taken.

Rated 5 out of 5 stars

reliable

reliable, speedy and good value

December 18, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your review . It is much appreciated

Rated 5 out of 5 stars

Had excellent service

Had excellent service ! Spoke with Alex the sales advisor who got my ceiling channels delivered next day and I fitted them and dropped in cables for the plasterer to come and plaster later that day !

December 16, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your review . It is much appreciated

Rated 5 out of 5 stars

Prompt delivery and securely packaged…

Prompt delivery and securely packaged to prevent any damage. Products were exactly as described and appear to be good quality.

December 15, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your review . It is much appreciated

Rated 5 out of 5 stars

Aluminium Channel

Good choice of alternative styles, very efficient delivery

December 4, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your review . It is much appreciated

Rated 1 out of 5 stars

Ordered warm white received white…

Ordered warm white received white light, spoke to customer service but they are not admitting their fault. Done few big purchases worth £2000.00 and that was good, so went with this purchase and totally disappointed. Bad service. Never again

December 3, 2019
Unprompted review
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Reply from Taylor Lighting

We tried to explain that warm white ranges from 2200k to 3500k .We sent a tape ranging between 2900K-3200K Warm white. We were never asked to match a certain K rating .We supplied warm white but obviously not the same warm white you had with other warm white lighting products.You will find the same with every other supplier .We tried to help and explain but you were not interested and put the phone down. When you discuss this with other suppliers and find we were correct ,please call us and we will be happy to try and find a solution .

Rated 5 out of 5 stars

Good quality

Good quality, fair prices, prompt delivery.

November 28, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you or your review

Rated 5 out of 5 stars

Great product range at great prices

Great product range. Very helpful and super quick delivery. Really helpful with a mix and match order and everything arrived well packaged and in excellent condition. One tiny small scratch on 1 piece of extrusion but only small and only one in 120m. Great prices too. Highly recommended!

October 23, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your kind review .We appreciate it

Rated 4 out of 5 stars

Thanks

I have received it - thanks, and I note that you use environmentally friendly packaging that's worth an extra star!
My only issue was with the delivery time - 3-5 days delivery option turned out to be 7 days. Maybe my fault because I didn't take the weekend into account, I don't know, just seems a bit long when compared to others.
Also customer service was good when I called up to find out where the package was.

October 18, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your kind review .We appreciate it .Unfortunately we have no control over the couriers .All orders get despatched in 1/2 days .

Rated 5 out of 5 stars

Patient & Professional

Alex, was very patient and professional - she understood exactly what we were looking for and advised us accordingly. At no time were we pressured to make a decision until we had a full description and price breakdown.
Alex even explained how to install the LEDs into the extrusion so that we didn't get it wrong.
The goods duly arrived only 24 hours after we placed our order and are perfect for our needs.

September 26, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your kind review .We appreciate it

Rated 5 out of 5 stars

Helpful advice provided WRT which…

Helpful advice provided WRT which products to select for my requirements, easy online ordering and fast delivery. thank you.

September 17, 2019
Unprompted review
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Reply from Taylor Lighting

Thank you for your kind review .We appreciate it

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