Taylor Lucas Partnership Reviews 

748
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, who make the process clear and easy to understand. Many people highlight the excellent service and seamless user experience, making what could be daunting tasks straightforward and stress-free. Reviewers appreciate the detailed explanations provided, ensuring they fully understand each step without feeling rushed or pressured into additional services. The personalized care and supportive approach from advisors help customers feel at ease, even with sensitive subjects, leading to high recommendations.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing the process as... See more

Customer service

Users describe positive interactions with customer service, highlighting the clear explanations and thorough... See more

Product

Reviewers mention positive feedback about the product, consistently highlighting a lack of pressure to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We updated our will with the support of Charlotte Rawlinson. Charlotte approach very professional and very calm and kept reviewing the document to make sure that it met our needs and we understood eac... See more

Rated 5 out of 5 stars

I used the will writing service after a referral was sent to us from a family member. I'm really happy and pleased with the service provided by Charlotte. She went though the whole process and explai... See more

Rated 5 out of 5 stars

I used the free will writing service through my employer. Charlotte Rawlinson was my advisor and she was very knowledgeable, professional and explained the process as we went along. I felt listened to... See more

Rated 5 out of 5 stars

Erin was lovely and professional and helped make this process super clear. All my questions were answered, and I cannot recommend their approach enough. This subject can be bewildering and of a sensit... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

The Taylor Lucas Partnership are experienced specialists in Estate Planning from Wills & Trusts to Lasting Powers of Attorney. Providing the ultimate customer experience is our driver.


Contact info

5.0

Excellent

TrustScore 5 out of 5

748 reviews

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5.0

All reviews

(748)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Setup of Wills

The company setup the wills for myself and my husband, Making the appointment was easy and slotted in outside of my working hours which was very convenient.

The service provided met our needs which were straight forward. We were pleased with the final outcome and the opportunitinty for the storage/free amendments package which we have taken up for a reasonable fixed annual outlay.

We were pleased with the service given to use by the company and the member of staff we dealt with was knowledable on the required subjet matter and was friendly throughout.

We would recommend this company to anyone seeking a similar service.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice and guidance tailored to my personal circumstances.

Natasha Maddox at Taylor Lucas provided excellent service whilst drafting my will. Natasha explained everyting in a clear and understandable mannor, advised on suitable products and gave excellent advice concerning my individual circumstances. I would highly recommend to anyone who is considering writing or ammending their will.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Useful & Quick Advice

My partner and I were very impressed with the will writing service and the advice provided by Natasha Maddox. We were pleased with how quick the appointment was and that we now have peace of mind for the future.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth process

Lottie made the will writing process seem very smooth from the first appointment and put our minds at ease. The appointment times were very convenient and I would definitely recommend Taylor Lucas Partnership

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service that was…

Very happy with the service that was supplied by the consultant . Amanda Huburn-Steele was very knowledgeable and showed real empathy when taking us through the process. She made everything really clear and I would recommend her to my friends.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Amanda was amazing

Amanda was amazing, she simplified all the complexities and made the will making process easy to understand, would definitely recommend!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Worked with Amanda who was both professional and personable. Very happy with advice and service provided.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Amanda has provided an excellent service. She was very professional, considerate and offered superb advice. Highly recommend.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Wills made simple

The whole process was detailed and explained in a way that a first timer like myself could understand the complexities of writing a will. Finally I have written my will with the help and guidance of Taylor Ryder my advisor who was friendly and supportive throughout. I would strongly recommend using this service.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Amanda was very efficient. She made the process straightforward and easy to understand. Thanks again!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Comprehensive and professional will…

Comprehensive and professional will writing service.

Our wills were drawn up by the Taylor Lucas Partnership and we were very happy with the process as a whole. Jonathan was our adviser and was very helpful and patient throughout the process. Would highly recommend.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jonathan at…

Excellent service from Jonathan at Taylor Lucas. Explanations were very clear and questions answered comprehensively. Never felt pushed into a decision. Meetings were always on time and to the point.We would highly recommend Taylor Lucas.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

From start to finish the will writing service was very slick, professional and informative.

Lovely people to work with on this important document, especially Charlotte, who was a joy to work with.

May 11, 2026
Unprompted review

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