Taylor Lucas Partnership Reviews 

745
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, who make the process clear and easy to understand. Many people highlight the excellent service and seamless user experience, making what could be daunting tasks straightforward and stress-free. Reviewers appreciate the detailed explanations provided, ensuring they fully understand each step without feeling rushed or pressured into additional services. The personalized care and supportive approach from advisors help customers feel at ease, even with sensitive subjects, leading to high recommendations.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing the process as... See more

Customer service

Users describe positive interactions with customer service, highlighting the clear explanations and thorough... See more

Product

Reviewers mention positive feedback about the product, consistently highlighting a lack of pressure to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We updated our will with the support of Charlotte Rawlinson. Charlotte approach very professional and very calm and kept reviewing the document to make sure that it met our needs and we understood eac... See more

Rated 5 out of 5 stars

I used the will writing service after a referral was sent to us from a family member. I'm really happy and pleased with the service provided by Charlotte. She went though the whole process and explai... See more

Rated 5 out of 5 stars

I used the free will writing service through my employer. Charlotte Rawlinson was my advisor and she was very knowledgeable, professional and explained the process as we went along. I felt listened to... See more

Rated 5 out of 5 stars

Erin was lovely and professional and helped make this process super clear. All my questions were answered, and I cannot recommend their approach enough. This subject can be bewildering and of a sensit... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

The Taylor Lucas Partnership are experienced specialists in Estate Planning from Wills & Trusts to Lasting Powers of Attorney. Providing the ultimate customer experience is our driver.


Contact info

5.0

Excellent

TrustScore 5 out of 5

745 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(745)

304 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

After being referred by a friend who had previously used Taylor Lucas to draft and store their will, my wife and I decided to create our own wills with them. The service we received was impeccable, and the entire experience exceeded our expectations.
As a result, I have since referred my father to use Taylor Lucas for his will as well. We worked with Charlotte, who was professional, courteous, and refreshingly clear when explaining legal terms. She took the time to ensure we fully understood everything, which gave us great peace of mind.
The whole process was simple, straightforward, and far from daunting. I would highly recommend their services.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Jasmine made it very easy to write our wills

Jasmine was brilliant in helping us navigate writing our mirror wills and answering any questions we had. We had put the process off for years as thought it would be far more complicated than it was. Jasmine was really helpful and I would highly recommend anyone thinking of writing a will to go to Taylor Lucas.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service by Taylor Lucas

Charolette from Taylor Lucas partnership assisted me in will writting. She is good explaining their clients on all aspects of will writting. She understand what I need and advice it accordingly.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Will writing and Power of Attorney …

Amanda arranged my Will and POA and she was very knowledgeable and thorough. She explained everything in detail which allowed me to make an informed choice without any pressure. I would highly recommend.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Will Service

I have no hesitation in recommending Taylor Lucas for their Will writing service, it was personable, professional and thorough. Jonathan talked us through our options making it easy to understand.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I used the free will writing service as an employee benefit, and all I can say is it was a great experience. Thomas Gilman was our advisor and he explained everything clearly to help us understand. He was really friendly and we never felt pressured into anything. Highly highly recommend

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amanda took us through everything…

Amanda took us through everything really well and gave us good information to base our decisions on. She made what can be a daunting process really easy and was very knowledgeable, friendly and pitched all information at a level that could be easily understood.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I used the free will writing service through my employer. Charlotte Rawlinson was my advisor and she was very knowledgeable, professional and explained the process as we went along. I felt listened to and was given time to ask questions, and was advised about other things available during our meeting. I couldn't have asked for anything more. Thank you Charlotte 😊

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Mirrored Wills

My Wife and I contacted Taylor Lucas, initially to write Our mirrored Wills via a work benefit, Once a fact check was carried out, We were recommended some additional services that they believe would benefit Us in the future, there was no pressure to go ahead with these additional services but We thought it a good idea and subsequently went ahead with it at the same time as preparing the Wills, the whole process has been very professional and We have been met with nothing but Friendly, kind and very informative members of staff since the initial enquiry, no question has been too much trouble to answer, specifically Emily and Amanda, thank You for making what is ultimately a very important job as pain free as possible!

Simon & Helen.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Will making made easy

Was quick and easy to understand. Jonathan was very helpful and pleasant and guided us through professionally. We would highly recommend The Taylor Lucas Partnership.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Good Experience

Had my will written by Taylor Lucas and no issues whatsoever. Everyone involved was helpful and friendly. Thank you

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was easy to…

The whole process was easy to understand and everything was explained in detail by Jonathan.
Emily was also very helpful, both of them were lovely kind and totally professional, We would not hesitate to recommend to all our friends and family.

February 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look