Taylormotorgroup Reviews 

23
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Seems like others have had a nightmare too. Starts off well, 2 weeks wait, one week with us before aa recovery and mechanic. Van back with tmg haven't seen since. Trust is zero constant lies, faul... See more

Rated 1 out of 5 stars

This company is a total waste of space .I bought a car from them 6 weeks ago and it needed a new engine .They promised me it would be done in a couple of weeks .it has been 6 weeks today and still n... See more

Rated 5 out of 5 stars

Very pleased with my new-to-me Astra and purchase from TMG, and 2 months on with a few long-ish trips later, the car is still faultless and is a pleasure to drive. It feels great to have somethi... See more

Rated 1 out of 5 stars

AVOID DOG DEALER! Travelled about 1h50 to viewing 2007 bmw z4. I was very excited hoping to see good car as description and just disappointed when started the engine and smoking alot from underneath... See more

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1.7

Bad

TrustScore 1.5 out of 5

23 reviews

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No recent history of asking for reviews

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1.7

All reviews

(23)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Wouldn’t deal with again

Bought a car from distance. Informed that the vehicle had full service history and 2 keys. Arrived to find no history and only one key. Smug sales manager not a nice person to deal with, stereotypical used car dealer! Should have left then! Promised a good warranty to cover everything, so took the car, but faults showed themselves almost immediately. Got inspections by a dealer close to my home, and found outstanding safety recalls and issues not told about at time of sale. Had to threaten legal action to get them to cover the cost of the repairs, nearly £1000. Not to be trusted I’m afraid, dishonest, and the warranty not worth the paper it’s written on!

December 30, 2021
Unprompted review
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Reply from Taylormotorgroup

Hello Mr Waite, My name is Andrew Taylor, the owner of Taylor Motor Group . Id be greatful if you would spend the time to send me a more detailed timeline of events and include the vehicle that you purchased from ourselves. I take great pride in my business and have done for 22 years so to receive such a complaint as you have written, I take personally. Id like the opportunity to respond and wish to deal this myself moving forward .
My Email is andy@taylormotorgroup.co.uk .

Rated 1 out of 5 stars

Disgraceful & Dishonest - Be VERY Careful!!

I bought a car from Taylor Motor Group so that, as a single mum, I could get my two kids to school without having to take three buses every morning.

I saved up all my money for nearly two years to buy, what I had hoped, would be the car of my dreams…….unfortunately it turned out to be a NIGHTMARE!

I should have stopped even before I bought the car when the ‘slimey’ salesman and his colleagues stood in the corner seemed more interested in looking me up and down than they did in anything that I had to say or any of the questions that I wanted to ask…….but I ignored the warning signs and put my trust in them to sell me a ‘good car’.

For me the most important thing was that the car be reliable and, if anything were to go wrong, that there would be a warranty to cover the cost.

I explained this to the salesman and was assured that the I would have no problems with the car that I was buying and in any case the warranty that they were giving would offer me ‘complete peace of mind’ – this was an outright lie!

Within two months of having the car it had a major problem that left me broken down and stranded at the side of the road TWO times – the warranty said that it ‘wasn’t covered’ and Taylor Motor Group wouldn’t even take my calls or respond to my letters!! Disgraceful!!
This left me over £400 out of pocket - £400 I didn’t have after just handing over all my hard saved money to buy the car from them a few weeks before.

The car has since suffered more problems and cost even more money and I have found out from other people that this is not uncommon for these cowboys – apparently they buy all their cars from auctions where other dealers send cars that have ‘problems’ – they give them a clean and put them on the forecourt and sell them to unsuspecting people like me..

If I were you I would STAY AWAY FROM TAYLOR MOTOR GROUP – there are plenty of other places you can go…..places that don’t have bad reviews like this!

December 10, 2019
Unprompted review
Rated 1 out of 5 stars

Bad Car Dealer - Buyer Beware - DO NOT BUY A CAR FROM THEM

I purchased a vehicle from this dealer 2 years ago i have just found out the car was a involved in an accident even though i was told it was not by this dealer when i first purchased the car, so i am now facing financial ruin as the car is basically scrap. If you have purchased a vehicle from this dealer go and get it checked out by an independent to make sure you have not been taken for a ride like i have

February 12, 2017
Unprompted review

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